Provider profile

Petti Pest Control

4.9 stars from 72 customer reviews · 835 E Washington St #106, Charles Town, WV 25414

  • 4.9 out of 5 stars
  • 72 customer reviews
  • Charles Town, West Virginia
  • Open 7 days, Early hours, Evening hours
4.9
Rating
72
Reviews
Yes
Claimed
Yes
Website

About this provider in Charles Town

Petti Pest Control is family owned and based in Charles Town, WV. We aim to provide quality, affordable pest control to our community. Our number one priority at all times is your safety and happiness, so you can rest easy knowing you're in good hands. Get fast relief with our same-day services when you call before…

Pests handledbarn swallowstermitesearwigssquirrels
Praised forpersonableprofessionalhonestrespectful
Safetysafety

Rating breakdown from customer reviews

4.9

72 reviews

5
70
4
1
3
0
2
0
1
1

Customer reviews for Petti Pest Control

TB

Tesa Beach

1y ago

Robert did a well, septic, and termite test on my new home and he was wonderful! Very personable and explained everything in great detail. I recommend requesting to work with Robert!

Provider response

Thank you for the kind words! We're thrilled to hear you had a great experience with Robert. We truly value your recommendation and look forward to working with you again in the future!

RM

Randy Morgan

1y ago

Had a squirrel manage to bypass our old chimney topper. Petti came out within 30 minutes and custom made a new chimney guard that same day. And removed our little visitor.Every employee from the person on the phone, to the gentleman that gave us the quote, to the guys who came out to remove and repair were the best. Very professional and helpful.

Provider response

Thank you for the glowing review! We're thrilled to hear about your positive experience with our team. We take pride in our quick response and top-notch service. If you ever need anything else, don't hesitate to reach out. We appreciate your business!

TM

Tanya Mccauley

1y ago

Petti Pest Control is a great company and the specialists are extremely knowledgeable and professional. Mr. Reynolds came out within one hour of my call and fixed my issue with in 15 minutes. I definitely would recommend Petti for all your pest control needs or in my case for barn swallows in my attic! Tanya McCauley Kearneysville, WV

Provider response

Thank you for the kind words, Tanya! We're thrilled to hear about your positive experience with Mr. Reynolds. We're glad we could promptly address your pest issue. If you ever need our services again, don't hesitate to reach out. Your recommendation means a lot to us!

HK

Helen Kennedy

1y ago

Petti is a wonderful asset to our home. Kind and considerate, Logan really cared about my safety and the safety of my horses. Thanks Logan and Thanks to all of the Petti staff. Great job!

Provider response

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience

LR

Lisa Reynolds

2y ago

Robert came to my house and addressed my issue with spiders. We are so happy with the service he has provided for us.

Provider response

We're happy to hear that you had a great experience with our team!

CC

Corbin Creamer

2y ago

Our place of business is beyond grateful for Josh, Frank, and Logan for being super attentive to our needs. Logan came out in no time flat and was finished maintaining the property in a timely fashion. Frank was great, very personable to chat with and to listen with our concerns. Guys like these are what makes business, a GREAT business. They know what they're doing, give them a call!

Provider response

Hi Corbin, thank you for the 5 star review. We are grateful to have you as our customer my man!

MM

Michelle Marino

2y ago

I cannot say enough great things about this pest control company! I called on a Holiday weekend because of an earwig infestation, and was able to get an inspection AND spray the next business day. Awesome guys to work with - honest, respectful, and knowledgeable. And a local small business as well (vs a corporate company that’s just in it for the money). Always support local!

Provider response

Hi Michelle, thank you for the 5 star review. We appreciate you supporting local and allowing us to be your pest service provider.

BL

BRUCE LABOMBARD

2y ago

Both Robert Reynolds, and Mike Painter were courteous and very professional. They demonstrated the highest level of knowledge that anyone could ask for. Petti Pest control is lucky to have them.

Provider response

Hi Bruce, thank you for the star review. We feel lucky to have customers like you!

VM

Vanessa Morales

2y ago

Robert Reynolds was absolutely great he inspected the house gave us our quotes and we where pretty happy with his customer service he was right on it on what we had to do to get I will be referring him to my neighbors when they ask for a pest control we were very happy and Pleased

Provider response

Hi Vanessa, thank you for the 5 star review. We appreciate any referrals and are grateful for your business.

RV

Rebekah Vacca

2y ago

Excellent service! Cleared out a birds nest and covered the vent. It wasn’t cheap, but everything was done quickly.

Provider response

Hi Rebekah, thank you for the 5 star review!

RT

Rob Tarter

2y ago

HIGHLY recommend Petti pest control, we called them for a Hornet's nest under our deck, they came out same day to inspect and the following day came out to exterminate. Both representatives were very professional, answered all of our questions and provided excellent service! HIGHLY RECOMMEND!

Provider response

Hi Rob, thank you for the 5 star review! If you have any other pest needs or questions feel free to reach out we are here to help.

D

doggius

2y ago

They did an awesome job. Took care of my hornet problem quickly and explained the process. Great job done.

Provider response

We are absolutely thrilled that you were satisfied with our service. Your satisfaction means the world to us and we truly appreciate you taking the time to review your experience.

DL

Diane Lair

3y ago

I would definitely recommend Petti Pest Control services. They’re very thorough, reliable and they stand behind their products/warranty. Also very friendly and easy to deal with.

Provider response

Thank you very much for the feedback regarding our services! We appreciate hearing about your experience.

CG

Connor Gorman

3y ago

Petti Pest Control has always been very reliable and professional. They have serviced multiple houses for me and have always done an excellent job. I highly recommend all their services!

Provider response

Thank you for this review! We appreciate the opportunity to serve you and look forward to seeing you again in the future.

LS

Lyam Soto

3y ago

Excellent customer service, very professional and informative. We needed their service to maintain our restaurant and they came in and took care of everything. Lucky to have this business in our area.

Provider response

Hi Lyam, thank you for the 5 star review and feedback. We appreciate your business and look forward to keeping your home pest free!

AH

Amanda Hough

3y ago

Petti showed up on time for the appointment and even called to give a ETA before arriving. However the technicians didn't close two of my gates that they opened in the back yard to spray and left without checking them. My great dane and two shepherds would have definitely escaped. Also the technician told my mother I couldn't let my dogs out for 1 hour but when I called the office to advise them of the gates being left open they told me to wait 3 hours before letting them out. Unfortunately I won't be using their services again and please check your gates once they leave.

Provider response

Hi Amanda, we are so sorry this happened. Our manager will be reaching out to you to see if we can make this right. We strive for all our customers to be 100% satisfied with our services.

ME

Myoshia Edwards-Bright

4y ago

Have nothing to share yet.

Provider response

Hi Myoshia, thank you for the review. I hope you are satisified with your services. If you need anything at all please give our office a call.<br> (304) 725-9997

AM

Amy McKitrick

5y ago

We would like to thank the staff at Petti Pest Control for prompt and excellent service. Josh and Robert came the same day for an inspection and recommendation of services.A couple hours later, their service team came to do the recommended treatments .They were professional and thorough! We would highly recommend this company

Provider response

Amy, thank you so much for taking the time out of your day to leave us a review. Everyone on our team work hard to make sure you have a positive, prompt, and professional experience with us! Thank you for being our customer!

OB

Olga B.

5y ago

From the initial call I made with questions, through the site visit I was met with professionalism and personable, prompt, quality customer service. My inquiries were answered promptly by Angela and Rob. On the day of service, the tech (Logan) was on time, friendly and professional. He was willing and able to answer all my questions as he went along with his work in examining the attic interior and exterior to identify and resolve my wildlife issue (birds). They offered a guarantee on the work, as well. You can tell they take pride and joy in their work and value their customers! Highly recommend!

Provider response

Olga, thank you for your review. Were happy your service went well. Logan is an awesome technician, were always impressed with his professionalism and kindness!

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