Ehrlich Pest Control

This is the 2nd time Thomas has been to the house. He's been extremely pleasant to work with, knowledgeable, fair and it's always nice to see a familiar face.

Thomas Hayes was excellent. He was thorough, pleasant and informative. Excellent experience for me.

I have used Ehrlich for many years, have an annual contract, and have always had a positive experience. My tech person Michael lives locally and knows the needs of this area. He is very friendly, efficient, fastidious, and caring. I am treated like a neighbor, not as a random customer. The perimeter of my house under the siding has chemical free materials added that mice can't get through and I have not had mice in the house since it was installed over a year ago. During the summer my house is treated for wasps and bees and because of that they are practically non-existent. Living in the country with surrounding fields it's amazing how pest-free my house now is. I highly recommend Ehrlich.

Great service. Went above expectations. Helpful in explaining services and recommendations for future services.

Eddie from Ehrlich Pest Control was excellent. He took the time to explain exactly where the wasps were entering the building and clearly walked me through the issues he found. He also explained what he was going to do to address the problem and even took photos so I could better understand the situation and what steps to take next. I really appreciated how knowledgeable, informative, and professional he was during the visit. Highly recommend.

Communicated with me the day before treatment. Showed up on time. Very professional and knowledgeable. Worked well with myself and the tenants. Great job Thomas. I look forward to working with you again. Thank you

Eddie was very knowledgeable. Appreciated the time he took to answer my questions, be realistic and give me the run down on the services. Looking forward to the results!

The technician, Traver, who has been helping me is excellent. A very nice young man, kind, professional, and he has gone above and beyond to help me with a very bad mice infestation. Highly recommend him!

We have had Echlich 365 service since we have owned our home. Jamos is amazing always on time, very thorough, answers all our questions, professional, and most of all pleasant

Traver from Ehrlich is doing a good job. He was following to solve the problem professionally. Thanks for his work.

We have always had a great experience with the tech. He’s very friendly and responsive.

Awesome service, super friendly, and always full us in on what needs to be done. Always willing to go above and beyond and make sure the problem is solved. Shoutout to Traver and Jamos

Just an amazing team, always here to help and on time

Excellent! Cleared up the “issue” & then worked hard to ensure the “issue” didn’t return. Ehrlich staff were professional ninjas arriving to check traps swiftly & discreetly then leaving as quickly & quietly as they arrived. Ehrlich employs quality humans, they were aware of the staff’s rodent phobia and took the time to allow us to view the traps before placing in workstations, then remained on site to ensure staff was comfortable with the placements & follow up plans. Very kind & reassuring, went way above & beyond to soothe staff’s anxiety. Will definitely use Ehrlich again for any additional “issues” in the Blair Park Rd office building. Worth every penny, would have paid 5 x more for the highest level of customer service the Ehrlich team provided .

Very thorough, explained options, and worked to rid our late 1800s farmhouse of pests. Since we started with Erlich, our activity has dropped to basically nothing when we were seeing evidence of rodent activity and the rodents themselves multiple times per day.

The gentleman Ed is incredibly nice every time he comes to our location and does a great job keeping us pest free

If only it could be less than 1 star. We pay $45 a month for their service and they do come out several times a year. However, if there is a problem outside of those times then there is no one available within the 2 week period so they have to escalate it and someone will call within 24 hours which they don't. I've been through this before with them. For routine service calls they are just fine. If you are having a problem and need them, they simply don't exist!!! If I call another company to deal with the problem, I can't deduct that from the monthly charge. Paying for a service you don't get - isn't that illegal?

Does not service the area, despite advertising otherwise.

They never respond to calls We found common ants and pests around our house and wanted to inform them about it to get them treated but they don’t respond at all We took pestfree365+ plan from them but no use because they DONOT RESPOND

I’m honestly not sure why I have them. They come every three months to inspect traps that are always empty, when I hear mice in the walls and my cat is going nuts they never find anything. Had a dead mouse somewhere they couldn’t find. I have a skunk issue under my deck they won’t handle. Yeah, they’re pretty useless. One of these days I’ll remember to call during business hours to cancel my service.

the worst ever!!! They came out to assess a squirrel infestation, set 4 traps in my attic and told me that the full service would cost 600.00 but was guaranteed. They never returned to follow up and still sent me a bill for $600.00. I called them and spoke with a woman from Ehrlich who said she would remove the bill from the system. 4 months later I get a bill from a collections agency! I called Ehrlich who took my info and said someone would call me back but they didn't. Beware the customer service which will tell you whatever you need to hear and then try and screw you.

Terrible customer service. The technician is excellent, but the service to organize everything is not flexible and non-responsive to messages and phone calls. Do not use, they will not reply in a timely manner.

Never came for follow ups. Never emptied traps. Never fixed anything.

Update: While Eddie was great and took care of our issue, I’d like to warn about follow up services. When I originally called in July I was told that there would be a follow up in September to re-spray. I said ok, but called a few weeks later in August to let them know to cancel any follow ups as we haven’t had an issue. Fast forward to September and I see a charge to my account for a follow up service that never happened. I called and left several messages (I’ve never had my call answered when calling the local office) I finally spoke to someone after calling the corporate office and they said they’d refund. It’s now November and I’ve followed up, left several messages, finally spoke to “management” on the local level, called corporate again and still have not seen a refund. While I’ve given up, I can hopefully save someone else the trouble of being charged for services that never happened! .... Called on Tuesday regarding a wasp problem and Ehrlich was quick to respond. They had Eddie out here the next day to take care of it and at the low, reasonable rate. Not only was Eddie super friendly he was quick to get to work and found three additional nests under our porch that we were totally unaware of! He got everything removed and was informative during the process.

We called Erlich on the basis of such overwhelming positive Google reviews. Personable, professional, prompt, etc. However, one calls a pest control company for one and only one reason, to get rid of the pests. Erlich has failed completely at the only function that matters. Initial visit for carpenter ants was Apr 16 and after 2 follow up visits, today's body count, May 22, was 9 queens and too many soldiers to count. On the third visit, May 7, the tech scheduled a follow up for May 21, but the office had no record. Maybe by the time they come for the fourth visit scheduled for June 1, our 750 sf house will be sawdust.

I called Ehrlich this morning concerning a wasp nest. I don’t mind the up-sell, but three visits for one nest seems excessive. In addition the person on the phone was telling me this was an unusual summer due to the “record rainfall”. I know know June was wet but July and August have been below normal for rain. If you are going to lie to me to up-sell you product, at least be halfway intelligent about it. At that point in time I just said I would get someone else and hung up.