Tuxedo Yard Care

Dianela and Zach were fantastic. They demonstrated great work ethic and a high level of professionalism throughout the project. The team removed several beds of ornamental grass from my front yard and a few shrubs from my backyard. Dianela and Zach work extremely well together and were very efficient. I’m very satisfied with the results and would hire them again in a heartbeat. Thanks again! Highly recommended.

I’ve been very impressed with their communication and quality of service. Jr and Dominic took care of my fall clean-up today and did an awesome job. They cleaned up after themselves very well and the yard looks great. I use them for weekly mowing as well.

Tuxedo Lawn care is horrible! We do not recommend ever using this company!!!

JR And Bauer came and cleaned up my flowerbeds. They were very kind and patient with this old women. :> They did a wonderful job making everything look neat and tidy. Thank you guys! So appreciate your efforts.

Jr & Oliver did an amazing job on my yard!!!

I just had the pleasure of watching Chris and Katie work on my backyard tree installation over the last few days. Between rain and heat, they got the job done in a timely and efficient manner. They were kind, honest and respectful of my home. And so was everyone else involved in the project-Logan and ? (shoot, his name is escaping me-he wore glasses and brought the rocks), were also great. I appreciate the work they all did to make my backyard look amazing!

I want to give a huge shout out to Tuxedo Lawn Care Services! Especially to Chris and Katie - the two technicians who came to do my yard! They were awesome! So very very hardworking, professional, kind, informative and miracle workers! They did such an excellent and perfect job on clearing out all the mess that was my yard, flowerbeds, etc. to get it ready to be mowed. It was so bad! I am so thrilled with the work they did!! And will continue using their services. Their pricing was very fair and honest and I am so thankful and thrilled!

Thank you Gage and JR from Tuxedo Yard Care. They came out and edged and mowed my lawn today. They did an acceptable job, and were very perfessional individuals. If we decide to go with a lawn care service Tuxedo Yard Care will be the one! Thank you again.

I’m writing to offer my thanks to Michael for his great service to my house in Layton, Utah. Michael has a great friendly attitude. Michael demonstrated his expertise by accessing my sprinkler system and locating a third sprinkler which I could not locate. Please express my gratitude to Michael for a job well done. I highly recommend Tuxedo Lawn Care for all your irrigation and lawn care needs.

Tony and Dani did a great cleanup my flowers beds, front and back yard. Trimming my front yard trees, and everything looks great after they amazing job.

Tony and Dani did an awesome removing our old bushes and cleaning and trimming the garden in our front yard. Excellent work, would recommend.

Relatively affordable but not very good at minor details. I’ve been using them for months and they still leave high spots, dead spots, and weeds even after adding in lawn treatment and weed control packages. Dealing with fines from the HOA for this lawn they have been maintaining since spring. I think the crews they send out, even with regular feed back try and cut corners where applicable.

I had my first lawn care service today. These guys are amazing hard-working fast and do beautiful work easy to talk to. I would highly recommend them for anyone. Best lawn service I’ve ever seen a It’s hard to find people that take pride in their work these guys do

Tuxedo Yard came to my backyard to remove tree branches that accumulated for 3 years. They were very friendly, courteous, and very fast. My backyard looks awesome now! Thank you, Ray S.

JR always does an awesome job getting rid of the weeds in our backyard. Saves me and the wife a ton of time and energy!

⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about the Tuxedo Yard Care team—especially Katie and Chris! They did an absolutely amazing job on my yard. It looks so much better now, and I truly appreciate all the hard work, care, and attention to detail they put into the cleanup. They were professional, efficient, and went above and beyond my expectations. Thank you, Katie, Chris, and the whole Tuxedo Yard Care crew for making such a difference—I’m beyond happy with the results!

Junior has been coming out weekly for weeding around my yard and it has been exceptional! I love that I get a call every time before he arrives to check in and see if there are any areas I want him to focus on that day. Turned my mulch beds around!

Jerry was so helpful and professional. He fixed our problem fast and was a good listener.

Blake & Miguel did a great job with our lawn. It looks very nice!

Really disappointed with tuxedo yard care. I felt that they were a good company to work with but I have just learned that they have flagged me and refuse to do business with me, so I figured I would share the story. Especially since it seems the problem wasn’t fixed. Over a year ago I signed up online to get a free quote for their sprinkler repair. If you go there now, it still says free quotes. The tech came out, looked at my heads and wrote some things down, did a great job at informing me and being professional. Then, without anything else happening, I get charged $100 for the quote. I’m surprise by this and not expecting it so I text them and explain that the website says free quotes and so it seems predatory that they would switch it out, without warning. I try to be friendly and explain my side and honestly the person I spoke with, her name was Amber, was super accommodating and they refunded me the money, thanked me for letting them know the website said free, and told me they would change that! I only learned now that my comment got me banned which seems ridiculous and petty. The website still says free quotes for sprinkler repair. So, they either changed their policy (would be great) or the website is still wrong and you will get charged $100+ when you expect a free quote and then if you mention anything about it you’ll be banned from doing business with them again. Edit: Just as a comment to a reader, if there are any, because I don't think I would be reading this if it were me. I had reached out to them before all this and they weren't interested in resolving anything. However, I am glad they clarified on this review that in-person quotes are charged, I certainly would have appreciated that information when I got my quote. I don't recall being given a quote over the phone, not sure how they could do that without looking at my sprinklers, which was the request. I stand by my comment to them that poor communication, when it is intentional, is predatory. When I spoke with them years ago the person I spoke with didn't know the website even said free quotes, I had to show her. Then at the end of it they apologized for the poor communication, thanked me for bringing it to their attention, I thanked them for being so helpful, and we parted ways in kindness. It was only a few years later, when I wanted their help again, that I called them and they turned me away. I doubt this has any real bearing on whether or not you will use this company, and they do a fine job, so you can't really go wrong. So, I guess just be aware that the quotes that are free are the ones you get over the phone and if they come out you will be charged for that, I didn't understand that from their site and it led to all this. Anyway, this has taken so much more of my life than it is worth. God speed, or whatever.

They service the HOA near me, and every week they dump all the grass clippings in the middle of the street making only one lane of travel or car able to pass at a time. I don't understand why they can't dump the grass clippings into the truck ? Or put the clippings in front or behind their truck instead of in the middle of the road next to the truck. This has continued for the past two years. Guess I will have to contact the Police department and let them issue a few tickets for code violations. **UPDATE** They were good for a few weeks about keeping the piles of grass clippings and huge tarps out of the center of the road. But as of this morning, they are back at it... Blocking 2 lanes of traffic in the neighborhood. One for their truck and the other, the center lane, with big piles of grass clippings. I guess some people / businesses don't think that rules apply to them. I will be contacting the city code enforcement now to see if they can resolve this issue and maybe issue a few fines. Probably won't start taking it seriously until it costs them some time and money. Don't you just love H.O.A.'s 👍

Absolute worst lawn care service I've ever received. I didn't call them, they called me to ask about winterizing my sprinklers. I said they could. Then, I was informed by the technician that he had put too much pressure through my system and damaged some sprinkler heads. We asked that the sprinkler heads be fixed but were told that due to winter conditions they'd have to wait until spring to fix them. I reached out to them at the start of summer seating this repair. They said it would be best to repair the heads during the season start up service. Again I agreed in hopes that they would fix the issues they caused. Not only did they not fix the broken sprinkler heads but the technician was unable to start up my system. Another technician had to come trouble shoot the issue, but he also didn't resolve the problems. They did come replace the broken sprinkler heads, but we later learned from a reputable company that the amount of pressure necessary to damage the heads would also result in damaged solenoids, valves, etc. 2 entire sections of our sprinkler system were left completely non-functioning. They offered a minimal refund, but it in no way makes up for the damage they caused. It doesn't even fully make up for the amount we paid them to damage our system. They are a crooked company who shouldn't be in business and should never be put in a position to touch sprinkler systems.

I called them and got everything setup for them to repair sprinkler lines. I called 2 weeks later to see when I would get my repair. They said it was their busy season and they would contact me when they would be able to schedule me. Needless to say, it’s been a month and no information. I ended up taking care of it myself.

I scheduled fertilization services on March 21. Three weeks go by and my lawn has yet to have its first treatment. I was promised one day this week and then they just decided not to let me know that they were no longer coming that day and it would be another 4 days of waiting without any communication. My neighbor whom I share a yard with is with this company as well and her first application was applied last week!!! When I brought this to their attention and asked why I’m being lied to, Karen (her real name) told me that they are only human and the weather has been bad. But couldn’t explain why the neighbor who lives just a few feet away got hers done last week and I didn’t? She blamed me for not hearing them out. She laughed and said “are you kidding me” when I asked for verification that my card would be deleted from their system. When I asked to speak to Amber (who had been really helpful and nice), she told me no. Their lack of communication with their customers is appalling. Please avoid.

Office staff can't take information to get started. I just got off the phone with their receptionist. Because I was put off about them asking for my email before even having been to my home, she suggested that I call another company & hung up on me. Regardless, they were booked out 1-1.5 weeks. For the record, I did call back, the gal let it go to voice mail. I didn't leave one. I found another sprinkler repair company in West Haven. They're coming out tomorrow AND they're cheaper!!!!!!!!!!!!!!! I'll be steering all future clients away from Tuxedo Lawn Care company.

We have been customers of yours for the past 3 years. Each year we literally have to beg for an appointment. We try to schedule well in advance and by the time you respond you say that you are full and not taking new appointments or not scheduling for that service. We have tried to stay faithful customers because when the work is done it is done well. However, I am sad to say you have lost our business. Please do better with your responses to current and future customers. It is a shame that your customer service overshadows your work.

We have been in contact with the supervisor many times and feel we get no where. They have ruined our fence in many places, when they ruined a bunch of our flowers they were supposed to add to them they ripped them all out and planted a couple new tiny ones. Today they had to come back to remow the yard and as the guy was mowing he stepped all over the flowers in the garden and ruined them. Ruined a baby tree we planted. As they were driving away they made it very clear to laugh at my mom. Its as if they enjoy ruining our gardens and yard because they get away with it. We are about to get our own stuff to take care of our lawn! The last company was bad but at least they some what listened. Its so bad we ended up having to contact our rental company and they weren't surprised we had complaints. If that says anything. Don't even know what the point of posting this is, its not like they care!

We have this company coming out thru the oil refinery we rent thru, they destroy flowers and anything left in the yard. We have to get toys for our dogs that aren't cheap and long leads for them to be on our front. We have had a bunch of toys shredded about 5 leads destroyed. We would have it all cleaned up if they would pick a day they are coming out. We have been serviced every day of the week so far. They don't care about your flowers, today I had to go stop the kid from hitting my window and the iris plant. The plants has been shredded by them not caring! A couple weeks ago all the flower buds were chopped off so we won't have flowers this year! We have asked what day they are planning on coming out and all they can say is whenever we can. We ask them to be careful of the plants and they smile at you and continue to shred the plants. Tuxedo was really good and careful last year. I have my own company and if we cared as much as these people do about what they do we wouldn't have clients.