About this provider in Southlake
Forterra Pest Control, a leading family-owned exterminator service, proudly serves Southlake, Texas. As natives of Dallas-Fort Worth, we are committed to offering our community the highest quality pest control Southlake homeowners can rely on. Our mission is to keep your home a safe, pest-free sanctuary. Specializing…
Rating breakdown from customer reviews
5
2,086 reviews
Customer reviews for Forterra Pest Control
Chad
Caroline came out and did the first application on our new home. She did great!
Provider response
Hi Chad, thank you so much for the 5-star review! We're so glad Caroline delivered a great experience on your first service with us at your new home. We look forward to keeping your place pest-free!
Jane Zhou
Thank you so much for your great service 👍
Provider response
Hi Jane, thank you so much for the kind words and the 5-star rating! We really appreciate you choosing Forterra and look forward to seeing you again soon.
Jane Zeitner
Caroline was very personable and professional. She gave me her opinion on everything we needed done and made great suggestions. She did a thorough job. I would highly recommend her to anyone.
Provider response
Hi Jane, thank you so much for the kind words about Caroline! We're so glad she was able to help you with thorough recommendations and great service. We really appreciate you taking the time to share this feedback, and we look forward to serving you again!
Sandy
I have a pest control contract with Forterra and they treat quarterly. Casey did a great job preventing pests, etc! Covered every corner! I wasn’t home, but my cameras caught all of the good work! Thanks, Casey!
Provider response
Thank you for your fantastic review, Sandy! We're so happy you enjoyed Drake, We appreciate you sharing your experience.
Craig Chinchilla Jr.
Drake and Ellis came to conduct a thorough inspection. Wonderful gentlemen! Drake was super knowledgeable and informative, taking the time to educate me regarding every aspect of his service and fill me in on the local community. His positive energy, coupled with being super local, is absolutely unbeatable. If you’re on the fence about who to hire, call these guys today!
Provider response
Hi Craig, thank you so much for the fantastic review! We're really glad Drake and Ellis made such a great impression—they genuinely care about getting to know our neighbors and doing the job right. We appreciate you taking the time to share this, and we look forward to serving you again!
Linda Silva
Very nice technician..did and fast and efficient job..
Provider response
Hi Linda, thank you so much for the kind words! We're so glad our technician was able to take care of things quickly and efficiently for you. We really appreciate you choosing Forterra and look forward to serving you again!
greg carroccia
The exterminator was very friendly and did a great job getting rid of the roach problem I had.Would recommend Forterra and will use again..Great Job..
Provider response
Hi Greg, thanks so much for the 5-star review! We're really glad our technician was able to take care of that roach problem for you, and we appreciate you recommending Forterra. We look forward to helping you out again!
Audrey Ellington
We just moved to the Dallas area and are glad we found Forterra! Raul was wonderful - great communication, punctual, and respectful.
Provider response
Hi Audrey! Thank you so much for the kind words about Raul and for choosing Forterra as you settle into the Dallas area. We're really glad he could give you a great first experience with us. We look forward to keeping your new home pest-free!
Kay Mejia
Cesar took off his shoes at the door! Wish more contractors were that considerate. No bugs since his treatment.
Provider response
Thank you so much for the 5-star review, Kay! We love hearing that Cesar made such a great impression—taking care to respect your home is exactly the kind of service we stand for. And we're really glad the treatment took care of the bug problem. We look forward to seeing you again!
Vicky Hughes
RAUL, provided outstanding and professional service. Thank you Raul.
Provider response
Thank you, Vicky! We're so glad Raul delivered the outstanding service you experienced. We really appreciate you taking the time to share that feedback — it means a lot to our team. We look forward to serving you again!
Sheryl Cameron
There was great communication about what day and time frame of services and a phone call upon service of when Chad was on his way to my home. Chad did an amazing job on the exterior and inside shop and garage. Thank you Chad!
Provider response
Thank you so much, Sheryl! We're really glad to hear that Chad provided such excellent service on your exterior and shop. Great communication and a job well done — that's exactly what we're after. We appreciate you taking the time to share this, and we look forward to serving you again!
Doug H
Our tech was Seth and he did an outstanding job. Great company and very easy to work with. Highly recommend.
Provider response
Thank you so much, Doug! We're really glad Seth was able to take great care of you and your home. That kind of feedback means a lot to us, and we appreciate you taking the time to share it. We look forward to serving you again!
Joaquin Galvan
Seth was thorough and took time to explain the treatment plan. Great service from Forterra. Highly recommend.
Provider response
Thank you so much, Joaquin! We really appreciate you taking the time to share this. Seth takes pride in making sure our customers understand exactly what we're doing and why — so we're thrilled to hear that came through for you. We look forward to serving you again!
Corilynne
Update to 1 star. They used to be good, now I have to remind them to service my house every month??? . I called today because I was SUPPOSED to have a service today and they had canceled without letting me know ??? 🙃 Will be getting a new pest service. For 100$ a visit i shouldn't have to call to make sure someone is coming on the scheduled date.
Provider response
Thank you for the wonderful feedback about Billy! We're delighted to hear that he's consistently punctual and providing excellent service. It's great to know you're enjoying a bug-free environment - that's exactly what we aim to deliver! We'll be sure to share your kind words with Billy, as our team members truly appreciate hearing when their hard work makes a difference. We value your business and look forward to continuing to provide you with the same reliable, high-quality pest control service you've come to expect from us!"
Louis Corna
The provider was over one and a half hours late for the appointment. So I cannot give him a good rating.
Provider response
Thanks for the kind words, Louis! I’m so glad Myles was able to assist you and provide you with excellent service. We appreciate your trust in us and look forward to serving you again soon!
Vanessa Ramos
After having two other companies inspect my property for pests, I was relieved to meet Chad. He provided a straightforward, honest, and professional inspection along with recommendations that were actually based on what my home needed. Unlike the other companies, which seemed more interested in upselling expensive services I didn't need, Chad took the time to explain the situation and recommended only the necessary treatment. His honesty saved me thousands of dollars. I truly appreciate his integrity and professionalism. Thank you, Chad!
Provider response
Hi Vanessa, thank you so much for taking the time to share this feedback — it means a lot to hear that Chad's honest approach and clear recommendations made such a difference for you. That's exactly the kind of service we aim to deliver, and we're grateful you felt confident in his assessment. We look forward to serving you again!
Adam R
Totally recommend Forterra! And Gabrael is an excellent technician! Showed up on time and communicated clearly about the services and options. Helped make sure our pets were kept safe too!
Provider response
Thank you so much, Adam! We really appreciate the kind words about Gabrael — he takes great pride in his work and in keeping your pets safe during service. We're so glad we could help, and we look forward to seeing you again!
Jimmy Tatarevich
Excellent service
Provider response
Thank you so much, Jimmy! We really appreciate you taking the time to leave a review, and we're glad we could provide you with excellent service. We look forward to helping you again soon!
Sherin James
I have tried several companies in the past, but I was not entirely satisfied. However, my friend recommended forterra, and in particular, Drake. He took the time to thoroughly explain everything and performed his duties with great care and professionalism. He advised me to wait three weeks for the results, but within just one week, I could already see a remarkable improvement. Thank you very much, Drake, and to the entire team.
Provider response
Hi Sherin, thank you so much for the 5-star review! We're so glad your friend pointed you toward Forterra, and we really appreciate you taking the time to highlight Drake's work. It's great to hear that he explained everything clearly and that you saw results even faster than expected. We look forward to keeping your home pest-free!
Coolej
Allen was so nice, detailed, and really made us feel like he cared for our home as if we’re his own. We will definitely recommend this service and have had it for a few years. Thank you!
Provider response
Thank you so much for the kind words about Allen! We're grateful to have customers like you who trust us with their home, and it means everything to hear that Allen's care and attention made such a difference. We look forward to continuing to serve you for years to come!
Bella Duong
Raul is a knowledgeable technician, and Forterra provides excellent pest control services at a reasonable price. I will continue using them for my pest control needs.
Provider response
Hi Bella, thank you so much for the kind words! We're really glad Raul was able to help and that you're happy with the service. We appreciate your business and look forward to keeping your home pest-free!
Anna A
We love Forterra pest control. They sent out Cesar and he was amazing! Very professional, informative and took care of our problems areas.
Provider response
Thank you so much, Anna! We're really glad to hear that Cesar made such a great impression and that he was able to address your problem areas. We appreciate you choosing Forterra and look forward to serving you again!
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Treatment and cost guides before you call
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