Addison Pest Control

My tech, Jayden, was very friendly and professional.

He is very friendly and very professional he makes sure the job is done right if you don't know it addison pest control is best company to call dave

Our technician Joe is a total rockstar. Knows his stuff, does it well.

My servicer was polite, responsive, and quick.

Jacob was amazing! He was an excellent listener, did an exceptional job explaining the service and next steps, and did an amazing job when completing the service. He is a true GEM!!

Jayden was very professional. He took care of our ant problem.

Great service!

Mike is very good and helpful . Explains what he is doing.

Jayden was very helpful and great to work with!

Great job. Always professional

Addison Pest is great. Jacob L is our tech and always provides great service and very detailed about what he sees. He’s knowledgeable and helpful with solutions to any issues you may be seeing. I’ve been with Addison for 10 plus years and across two homes. Would highly recommend them for any pest needs!

Jayden was polite, considerate and thorough.

Jacob always does great treating our property and is very professional.

Jacob was great and gave me peace of mind. He didn’t try to upsell me or anything and offered fair services down the line for when I’m able to make use of the service after my construction is done. Would totally recommend.

Jacob is the absolute best! He never fails to exceed our needs here and goes above and beyond!

Addison Pest Control was very prompt, thorough, and respectful. They spent the time to walk me through their Advantage + program over the phone, and their onsite service agent, Jayden, also walked me through the steps he would be undertaking upon arrival - a very positive experience.

He was very helpful. He was very polite and thorough explaining exactly what kind of treatment he was going to use. He did a great job! Thank you

Jacob comes quarterly to spray the exterior of our house and does a fantastic job. He has also sprayed the interior when we need it. He is great to work with!

Jayden is as professional and efficient as always.

Jacob explained everything he was doing and went to work right away! Thanks Jacob!

Overall good customer service

Contacted Addison Pest after a recommendation from a friend and spoke with the owner Mike about bites that we had found on our 10 month old son we took him to his pediatrician and a dermatologist which both thought ants but we found no sign of ants. We we did find what looked like very small mites on his changing table in the nursery. Mike acted extremely rude and said that they were probably chiggers and we just needed to wait it out. I told him that some were found in the nursery on furniture (not outside where chiggers would be) and that I had some samples that I had killed with a permethrin spray (natural plant based spray and a small sample room was not treated) and asked if they could send someone out to treat our house. Mike became very rude, said that he couldn't help us and that it was chiggers. We contacted another company...they had someone out that day and they discovered a rat nest in the attic right above the nursery as soon as they identified the problem as rat mites. Great job Mike! If you want to keep your family and household safe do not waste time with Mike and Addison Pest...rude, unprofessional and wrong! Thanks for your response Corey...we did take him to his pediatrician as well as a dermatologist. Mike's advise was to wait it out not to see a doctor. Also for clarification the permethrin was used on a small sample so I could have samples of what we found, the nursery was not treated. Best of luck to y'all...my opinion is honest and Mike said to feel free to let him know if he was wrong before he hung up on me during our initial call.

They have a very bad customer service and they are unprofessional. I wonder how these guys stay in business. What a waste of time. stay away.

READ THE FINE PRINT. I signed up with them without reading the fine print. They installed poison for rats ... the poisoned rat could easily die in the walls of our house. In any event since july till august we saw only live rats strutting about ... certainly no dead ones ... and a bunch of gray spiders in the house and garage. They did not do a good job. I hired another agency. Caught three rats in a week; spiders are gone. Hmm. Could it be that the new guys knew what they were doing? Now, I go to cancel the ineffective Addision Pest Control service and whoa! THERE IS A 200 (TWO HUNDRED!) dollar cancellation fee ??!?? What gives? Is this how you make money and endear customers because your service is not to par. I signed the agreement ... my bad ... but I think I am being conned. I will not sign up with these con artists again.

They do not honor their work. In less than 4 months, we are right back to the same rodent issue we had when we hired Addison Pest. I no longer recommend this business!! We hired Addison Pest Control in Sept 2016 to bring a solution to rats in our attics. They sold us on their plan for $800 of placing 8 bait boxes around the home, traps in the attic and sealing up the house to ensure no entry ways into the home. Warranty was a big selling point for me as I was told that there was a warranty on their work as long as bait boxes stayed baited. In mid-Nov, the technician showed up at our home. After about 6 minutes, he said he checked the traps in the attic and no movement and he check bait boxes and all were untouched. Then he handed me a bill for $90. I disputed this bill as we did not agree to quarterly services and advised that we would use our pest control guy for that. In December, we have found several rats around our home and in the garage dead. My husband and pest control guy are keeping the bait boxes baited and checking attic. As of this week, my husband checked the attic and there were 4 dead rats and 3 dead mice. I called Addison Pest to have them come back and reseal the house as clearly this was not done correctly the first time. The bait boxes are working as the rodents are dead. Corey refused to honor his warranty since I didn't pay the $90 in Nov, even though his guy was just here and checked the premise. The warranty is valid only if we agree to their quarterly service. I do not have any documentation on warranty (mistake on my part), thus only going by what I was told. Even though I was wrong in my understanding, Addision Pest should have made some sort of effort to keep a customer simply for the fact that we were a new customer, we did everything they told us to do and their technician had just seen the premise less than two months ago. So, in less than 4 months.....we are right back to the same problem we were in Sept. I no longer recommend this business.

I cannot comment on their ability fully to treat pests as I sent them on their way after arriving at my home and a brief discussion. The technician would not go into the attic. He opened the attic stairs, a wasp flew out, and he expressed concerns of getting stung. . .I had specifically requested treatment of the attic for wasps when I called to make the appointment. I did not c all and ask for bug treatments of the house. I called to get rid of wasps. He explained about dusting the attic, but he would not go up there. Secondly, my house is 2 stories, and I explained this on the phone when making the appointment asking if they had ladders to reach areas not accessible from the ground (regardless of how powerful of a sprayer). Specifically, I have dormers that one cannot possibly spray the soffits over the cheek walls or the roof line flashing, etc, or the far side of the chimney and other areas that would not have been able to be sprayed from the ground. About 30 minutes after the technician left, the owner Cory called. He was very polite and seemed to empathize, but then said best for me to go with another company. Apparently a 2 story 2800 sq/ft house with wasps is too much for them. I completely understood about needing to have 2 people on site to go over 8 ft on a ladder, but I mentioned all of this before the company came out. He even said he would not have an issue going on a ladder as he is the owner and it would be on him if he fell. It was that point I asked where we were going with this. It sounds like from Cory that I should have had a sales person come out and spec the job. He agreed about the dusting, but apparently he was no longer interested in my business. Cory started very empathetic but then turned very patronizing at the end of the discussion. I don’t know the first thing about treating for wasps. I mentioned that I had gone around the house and knocked down nests, but his reply turned into that I treat my own home apparently. I also got to hear treating for other pests as they are food source. I get that, but in a sense kind of a BS line as unless he is treating the rest of the neighborhood, treating my yard is not going to make a huge dent. BTW, I was fine with paying more than $200 for them to come out and return 30 days later for a treatment as Sharon explained. Cost and what they said they would do initially was never an issue, and I even asked about quarterly thereafter. I honestly don’t ever remember wanting to hire a company. . .wanting to give someone my money (no money was exchanged). . .and still have to ask them to leave in the end. I really wanted to like this company and Sharon was very pleasant on the phone. Unfortunately, I wasn’t getting what I was sold. I’ll be going with a different company, and hoping for a better experience. I’m giving this company 3 Stars. I want people to see this review, but I don’t want it viewed as some sort of slam of the company. They may do very excellent work (there are a lot of good reviews here and why I tried to hire them). They just didn’t work out for me.

We use APC for our pest control, lawn care, and rodent needs. They are prompt, through to educate customers on what their services, and convenient to work with. We have a dramatic reduction of pests in the house, and the rats were gone almost immediately after they starting treating the house.