Provider profile

Genesis Pest Solutions

4.8 stars from 16 customer reviews · 938 Tennis Villa Dr, Arlington, TX 76017

  • 4.8 out of 5 stars
  • 16 customer reviews
  • Arlington, Texas
  • Open 6 days/week
4.8
Rating
16
Reviews
Yes
Claimed
Yes
Website

About this provider in Arlington

Local Pest control service, bed bugs, mosquitoes,termites, rodents, wild life.

Rating breakdown from customer reviews

4.8

16 reviews

5
14
4
0
3
0
2
0
1
1

Customer reviews for Genesis Pest Solutions

DG

Daniela Guzman

21d ago

I came across this amazing team after needing pest control service ASAP. They were very reliable and very professional , the service was excellent at a reasonable price and time frame. I will definitely continue doing business with them in the future and recommend to my friends and family. Thank you!

TR

Troy Rattler

1y ago

Néstor is one of the best if not THE best in the area. I’ve been using his services for 5 years across 3 properties. He is very friendly and reliable and the prices are very much worth the service. Highly recommend him for anything pest control related

Provider response

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our services over the years. Your loyalty means a lot to us, and it’s wonderful to know that you find our team friendly and reliable. We truly appreciate your recommendation and look forward to continuing to serve you!

QB

Qween Bee

1y ago

Very thorough and good customer service.

Provider response

Thank you for your feedback! We’re happy to hear that you found our service thorough and our customer service to your liking. If you have any further needs or questions, feel free to reach out anytime. We’re here to help!

AB

Armani Butler

1y ago

Was in search of a reliable pest control company and came across Genesis Pest Solutions. Not only did they respond swiftly, but they also did an amazing job treating and protecting my property from unwanted critters. Definitely will recommend services!

Provider response

Thank you for taking the time to share your experience! We're glad to hear that you found us and that we could meet your needs so quickly. It's great to know you're satisfied with our work in keeping your property pest-free. We truly appreciate your recommendation and look forward to assisting you again in the future!

CN

Chudi Njeako

1y ago

Orlando was great. Offered great service to me and went over and beyond with extermination on my home. I highly recommend him for all of your pest control needs!

Provider response

Thank you for your kind words! We’re thrilled to hear that Orlando provided such great service and exceeded your expectations. Your recommendation means a lot to us, and we’re grateful for your trust in our team for your pest control needs. If you ever need assistance again, don’t hesitate to reach out!

KL

Koy Lewis

1y ago

In past experiences Orlando had been pleasant however last month he displayed a level of unprofessionalism and disregard he hadn't never before and when ask about it today, his response was a very uninterested & disconnected( I don't recall) In December, he beat and banged on my door for PC, when in the previous years he knocked normally. The fit of passive aggressive action was at request of the property manager ( When you are not on the PC list) who was upset at a resident for raising questions about a vital issue. I am not the only resident he/they has done this to. Although he has no control of or is unaware of current circumstances at the property such as who is or is not on the list, he should maintain a non-bais, uninvolved position to remain professional and not be a pawn in someone's game. Upon calling Genesis phone number to report his actions is how I found out he is the owner. So this is a live and up to date review of how Orlando is conducting business. Orlando was not the name on the shirt he was wearing ither.🔺REPLY TO OWNER🔺You should be sorry for your foul & unnecessary attitude involving yourself in something you know nothing about, so your attempt to save face in this lame reply could have been kept. You were very aware of the incident I was referring to, the blank despondent look on your face told it all and as far as speaking with management, I most definitely have spoken and informed a few corporate officials of your actions as well as the property managers poor judgement and childish actions and for your clarification, I don't care what your name is, your lack in judgement and professionalism shows me you character, that's who you are.

Provider response

Thank you for taking the time to share your experience with me. I regret to hear that you felt I was disrespectful, and unprofessional as it is always my intention to treat everyone with the utmost respect, and professionalism, especially in their own homes.<br>I service a number of apartments each week, and I do not recall the specific incident you mentioned from December. Your question took me by surprise, particularly as I cannot remember the details you described. I asked if you had raised this concern with someone in the office because I genuinely want to understand your perspective<br>I apologize if my response did not meet your expectations, and I appreciate your understanding that I strive to maintain a professional demeanor in all situations.<br>If you would like to discuss this matter further, I would be happy to arrange a meeting in the office with the manager present. Additionally, I encourage you to speak with your property manager about this issue.<br>For clarity, my name is Nestor Orlando Medina; you may have seen "Nestor" on my shirt, but I go by Orlando for ease of pronunciation.<br><br>Thank you once again for your feedback.<br>Best Regards,

JM

jimi metzger

1y ago

I've used this company for three years and find them to be the best I have found for pest control. The product used in the house has no smell. The required time to let the spray dry is about 2 hours, but it allows you to have free time from the house. When you return, there is no odor. The process is very quick, maybe 45 min to spray full house and yards. I use them about twice a year and stay pest-free. Thank you Genesis.

Provider response

Thank you so much for your wonderful review! We’re delighted to hear that you’ve been with us for three years and that our services have met your expectations. It’s great to know you appreciate the odorless products and the efficiency of our process. Your satisfaction is our top priority, and we look forward to keeping your home pest-free for many more years to come. Thanks for choosing Genesis!

IR

Isai Rebollar

2y ago

Working perfect I recommend this man

Provider response

Thank you for the recommendation! We’re thrilled to hear everything is working perfectly for you. Your support means a lot to us! If you ever need assistance again, don’t hesitate to reach out!

CB

Catina Broadway

3y ago

I’m thrilled to share my experience with Genesis Pest Solutions’ service to seal my garage for pests. From start to finish, their professionalism and attention to detail were exceptional. First and foremost, Orlando, the owner, was incredibly knowledgeable and experienced in dealing with pest infestations. He took the time to thoroughly inspect my garage, identifying potential entry points and vulnerable areas. His expertise was evident as he explained the necessary steps to seal off these openings effectively. The pest control service demonstrated a high level of efficiency in their work. They arrived promptly and came well-prepared with all the tools and materials needed for the job. I was impressed by their meticulous approach to the sealing process, ensuring that every nook and cranny was properly addressed. They went above and beyond, taking extra precautions to prevent any future pest invasions. What truly stood out was their commitment to customer satisfaction. Throughout the process, they were friendly, courteous, and attentive to my concerns. They patiently answered all my questions, providing valuable insights on pest prevention and maintenance. It was evident that they genuinely cared about their customers’ well-being and wanted to create a long-lasting solution. Since the garage sealing service, I have noticed a remarkable difference. Not a single pest has managed to infiltrate the space. My worries about insects or rodents entering my garage have completely vanished, thanks to their exceptional workmanship. In summary, I wholeheartedly recommend this pest control service to anyone in need of effective pest prevention. Their expertise, efficiency, and customer-centric approach make them a standout choice. With their help, you can rest assured that your garage, and potentially your entire home, will be safeguarded from unwanted pests.

Provider response

Thank you so much for your detailed and glowing review! We're thrilled to hear about your positive experience with our rodent exclusion service. Orlando and the team work hard to ensure that every job is done thoroughly and with care, so it’s great to know that their expertise and attention to detail made a difference for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. If you ever need assistance again or have more questions about pest prevention, don’t hesitate to reach out. Thanks for choosing Genesis Pest Solutions!

BA

Bab Adetiba

3y ago

Orlando was personable, professional, and paid attention to detail

Provider response

Thank you for your kind feedback! We’re glad to hear that Orlando made a positive impression with his personable and professional approach. Attention to detail is crucial in our work, and it’s great to know he delivered that for you. If you need any further assistance or have questions in the future, please don’t hesitate to reach out!

SG

Saul Guardado

4y ago

Very professional at the job they do would recommend to anyone needing bee removal. Made sure the queen was taken from the swarm before leaving. Very great gentleman and would use again for any type of pest control.

Provider response

Thank you for sharing your experience with us, we really value your feedback.

JM

Jessica Mckenzie

5y ago

I'm glad I called Genesis Pest Solutions, they helped with the rodents in my attic, rodent proof everything to make sure rats wouldn't comeback, and guaranteed their work. I shopped around and found this wonderful small local business couldn't be happier with their service.

Provider response

Thank you for sharing your experience with us.<br>We value your business and your feedback.

VC

Victoria Closet

7y ago

Excellent service, they went above and beyond. 100% recommended!

Provider response

Thank you so much for taking time out of your day to write us such kind words. We really appreciate you. !!

LD

Leslye Dulces creaciones

7y ago

Excellent service, they are very friendly and professional

Provider response

Thank you so much for taking time out of your day, we value you as a customer!

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Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.