About this provider in Lebanon
Apple's Environmental Pest Management Solutions, Inc. is a family owned and operated company located in Lebanon, Tennessee offering a complete range of pest management solutions to take care of any and all of your pest control needs. Whether it be residential, commercial, industrial or institutional service that you…
Rating breakdown from customer reviews
4.9
209 reviews
Customer reviews for Apple's Environmental Pest Management Solutions, Inc.
Rodney Smith
The product they use keeps the insects away and they keep their appointments on time,I really appreciate their service.
Provider response
Thank you, Rodney! We're glad the treatment is working and our team has been punctual — we appreciate your trust and look forward to continuing to serve you.
Toni West
Locally owned, great friendly service!
Provider response
Thanks so much, Toni! We're thrilled you enjoyed our friendly, locally owned service and appreciate your support.
Joyce Dunlap
Staff is always on time. Always checks to see if I'm having any new pest problems. Questions are completely answered. Inspection was very thorough. Highly recommend
Provider response
Hi, Joyce. We are thrilled to learn that you had a positive experience with us!
Amber Keen
Great service and we’re available right away to help with a wasp issue. Highly recommend.
Provider response
Thanks so much, Amber! We’re glad we could respond right away and take care of that wasp issue, and we really appreciate your recommendation.
Thearla Kozy
We've used Apple Environmental for at least the past 10 years and are extremely satisfied with their thorough knowledge and treatment of our home!! Thank you!!!
Provider response
Hi, Thearla. Your feedback is highly appreciated. Thank you for the review!
Renita Spivey
We have been customers since around 2017. It's been a pleasure working with them. They are a great company, friendly, and professional.
Provider response
Hi, Renita. Your feedback is highly appreciated. Thank you for the review!
Christopher McCoy
On time,Friendly & through service.
Provider response
Hi, Christopher. We appreciate the kind words and are glad we could provide you with a positive experience!
Vanessa Speck
Jalen (please forgive me if I misspelled his name) has come to our home for the past two quarterly services, and he has been exceptional each time. He is friendly, knowledgeable, and highly professional. His attention to detail and thoroughness have truly stood out, and we feel confident in the quality of service he provides. The company overall has also been wonderful to work with. When I initially called regarding a rodent issue, Anita was extremely helpful and professional. She informed me they could schedule service within just a few days, which immediately impressed me. She also provided a clear and detailed explanation of everything included in their quarterly package along with transparent pricing. The value and level of service offered exceeded my expectations. I would highly recommend this company to anyone looking for reliable, professional, and thorough service.
Provider response
Thank you, Vanessa. We're thrilled Jalen and Anita provided friendly, professional, and thorough service, and I'll make sure your compliments reach them; we truly appreciate your recommendation.
Edward Jarboe
I have used Apple since I moved to Tennessee almost 20 years ago. They do a great job at a reasonable price.
Provider response
Hi, Edward. We appreciate the kind words and are glad we could provide you with a positive experience!
laura klostermeier
They spray our home monthly. We never have a problem with bugs. What they use is safe for humans and pets.
Provider response
Hi, Laura. Thank you so much for leaving us a stellar review!
Mick Mahaffey
Always dependable
Provider response
Thanks, Mick! We really appreciate the kind words, and we're glad you can always count on us.
MaryAnn Harris
Very nice and professional business
Provider response
Hi, Maryann. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Scott Riggi
Very professional and thorough. Team checks all the nooks and crannies to make sure all is free and clear, inside and out.
Provider response
Hi, Scott. We are thrilled to learn that you had a positive experience with us!
Bill Ziech
Our technician was very detailed, helped me identify insects I didn't know and did a very thorough job.
Provider response
Thanks for the great review, Bill, our technician will be glad to hear they helped identify those insects and provided thorough service. We appreciate your feedback and look forward to helping you again.
Mary Owens
Good job!
Provider response
Thank you, Mary! We're thrilled you liked our work and appreciate your kind feedback.
Mark
The work that was done is what I expected. I did not however think that this technician found stuff that was not not done last year.
Provider response
Thank you for allowing us to come back out and for our vice president to inspect your home himself. Thank you for being able to talk with Andrew and for him to clear up the questions that you had about your inspection. We appreciate your business.
M Allen
Very easy to work with and the person that came to our house was professional and explained things so I could understand
Provider response
Hi, M. We are thrilled to learn that you had a positive experience with us!
Janet Miles
Wow this guy was the rudest jerk I’ve ever had to work with. Never again!
Provider response
Hello Janet, this is Andrew with Apple's Environmental Pest. I am sorry for your experience today. I cannot find your name or a similar name in any of our customer lists. Because of that I can not find any work that we have done for you. We always take our customer relationships and customer experiences very seriously. Could you please call our office at 615-444-5884 so I can get some more information from you about your experience and who you are referring to? Thank you and hope to hear from you soon.
Don Sharp
Very professional and efficient.
Provider response
Hi, Don. Your feedback is highly appreciated. Thank you for the review!
Kaylie Hickman
Any company that is going door to door and thinks it's ok to keep trying to push a "sale" AFTER the customer says, "I'm sorry you'd have to talk to my husband about this, and he isn't home right now." AND KEEPS TALKING and trying to push a sale is not professional in anyway. My grandmother told the guy at the door that she didn't handle that stuff he'd have to talk to her husband and he wasn't home and he kept trying to get her to sign something on his tablet. Then when she said, "I don't want to be rude and shut the door in your face but you're giving me no choice." HE STILL KEPT TALKING! So she shut the door, and we still heard him talking. Very sad and unprofessional. Also there was no vehicle in sight so that was also very suspicious. If your going door to door I understand you might not he driving door to door you might walk, but you can see both ends of our road from where our house sits and there was no unfamiliar car in sight, so that was also very creepy to us. Definitely do not recommend this company for the lack of professionalism. This is lebanon, tn
Provider response
I am very sorry to hear of this experience. I believe that you have the wrong company for this review. What city did this take place in? Our company does not do door to door sales nor do we have sales people. We also do not use tablets as part of our equipment. We have logos on all our trucks along with phone numbers. Again I’m sorry for your situation. Would you please remove this review as we are not the company you are referring to. Thank you for your time. If you would like to contact me you can do so by calling 615-four9five-zero3ninefour. Thank you. Andrew Reynolds.
Pete
This place is just absolutely terrible they were the bug place for my fathers house and I swear it’s like they baited the ants they didn’t take care of it it’s like they baited him to come after they left it seem like there was even more of them then I called the lady and she yelled at me on the phone
Provider response
Mr. Wolcott, I am sorry to hear about your experience. I am taking over the internet reviews for our company and wanted to take time to respond. Ants are very particular insects. The moisture in and around a home and other environmental factors all go into their activity levels. Baiting for ants is one of the mainstays for treatment today, but what happens with baiting is that it does recruit ants to the bait so they can feed on it, take it back to their colony, and pass the bait around. Depending on the other food sources around and the ant population can lead to a lag in the decrease of the ant population as well as their activity levels. It is normal to see an increase in activity of ants while baiting due to the fact that the ants tell other ants where the bait is so they can come feed on it as well. Looking at your father's account I see that his pest service was actually provided through a state agency. Because of that the state agency actually sets our service schedule. They tell us when to start and stop the services, how many times and how often we can go do the services. They even tell us what they are going to pay us for the services. We have no say in these stipulations. I am sorry we did not meet yours or your father's expectations. I apologize for the communication on the phone with our office personnel. I will address both of these issues at our next company meeting as a whole so we are giving our customers the information they need about expectations on our service methods and the appropriate communication with our customers. Thank you for your time.
Tamara Gunn
Any company that has no problem running someone off the road, tailgating and speeding has no business driving!! This happened this morning on 70 all the way from Lebanon to Mt. Juliet! Not a business I would use because they would run right through your home not caring!!
Provider response
Ms. Gunn, I am sorry to hear about your experience with one of our company vehicles. I have just taken over the internet reviews for our company and wanted to reach out to you. We take driving very seriously here and are continually emphasizing safe driving methods and courtesy to others. Please accept my apology for the incident you had and I will be using this information at our next company meeting as an example when talking about the importance of our driving safety.
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Treatment and cost guides before you call
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