Rating breakdown from customer reviews
4.9
3,065 reviews
What Barnes Exterminating and Pest Control Company says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Licensing and certifications
- Termidor Certified Professional
- Pest Management Professional (PMP)
Areas served
East TN · Southwest VA · Tri-Cities · Knoxville · Virginia
Services listed
- Termite Control
- Pest Control
- Moisture Control
- Lawn Services
- Insulation
- SaniSafe Healthy Living
Guarantees they advertise
- We treat homes using the two most trusted termiticides on the market: Termidor and Premise.
- All of the chemicals we use for treatment are approved by the EPA and have little to no odor.
Source: barnesexterminating.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for Barnes Exterminating and Pest Control Company
Dan Nicolau
Terrible service. We had Barnes come out several times. Their pesticide or whatever they used was not effective at getting rid of the bugs. We cancelled the service. Then one of their employees came out to spray and we told them we cancelled and do not want you to spray. They said you are paid up and might as well do it. We said fine as long as you don’t charge us and it’s already paid for. Well guess what we received a bill. I called and told them of the poor service that didn’t work and
Provider response
I have attempted to contact you a couple of times. First I called and left a message with your wife for you to contact me. Then I followed up with a text message. I never have heard from you. I cannot look into your experience further without speaking to you and have made every attempt to do so. Ple
Trish Scalf
I have never seen anyone take down a hornets nest without protection. No wonder such a mess was left by Barnes Exterminator!! However, I did not want to post a review but he insisted this helped his employees. The employee thought it was a small nest from what the office told him but I informed the President that it was bigger than a football. The young man was really nice and we watched from the door to make sure he did not get stung and need help. The only other person I talked with was
Provider response
DUPLICATE REVIEW FROM SAME WOMAN! Customer found us through facebook and stated in her post that she was going to wash the front of her house but needed the nest removed first. We gave her a more than fair price because she was senior citizen and disabled. You can clearly see we removed the nest in
Lucy Gordon
I would have given a 0 but there was no option! Most mismanaged company I have ever dealt with would not ever want them on My property again, which they didn’t show up today. I called and told lady I was done and wasn’t going to use them ever again. My property has a gate which service guys don't had code… tonight I gat a statement they did my service…. No they didn’t and I better not get a bill. The woman knew I was done and didn’t want them back. Their communication skills are unacceptable! S
Provider response
I have spoken to our service tech and he did not do your service because there was a gate code. I take communication very seriously and left you a message on your phone 10 minutes after this review was posted so I can discuss your account and better serve you. Please give me a call back. We have bee
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Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.