Provider profile

Alta Pest Control

4.7 stars from 1,921 customer reviews · 500 Kasper Way, Goodlettsville, TN 37072

  • 4.7 out of 5 stars
  • 1,921 customer reviews
  • Goodlettsville, Tennessee
  • Open 6 days/week
4.7
Rating
1,921
Reviews
Yes
Claimed
Yes
Website

About this provider in Goodlettsville

Looking for a professional pest control company in Nashville backed by thousands of 5-star reviews? Alta Pest Control delivers premium pest control services with reliable, knowledgeable technicians who go the extra mile to protect your home or business. We take care of ants, roaches, rodents, mosqui

Pests handledspidersmosquitoesdog
Praised forprofessionalknowledgeablefriendly
Methodsthe service itself

Rating breakdown from customer reviews

4.7

1,921 reviews

5
1,705
4
72
3
19
2
13
1
112

Customer reviews for Alta Pest Control

MA

Maureen Anton

5mo ago

HORRIBLE CUSTOMER SERVICE!!! Sat here all day waiting for someone to show up for appt (1-5). No text(they txt when I front of house), no call, nothing.. I called at 4:45pm asking if I was still on the schedule ..for them to tell me that tech said they were at my house and nobody was home!!!! 😡Then they are questioning ME “are you sure you were home?”…REALLY??? So you basically just called your customer a LIAR?? I can’t believe the audacity of these people!!! I also can’t wait til our contract i

Provider response

Thank you for sharing your experience, Maureen. We’re truly sorry to hear how frustrating this appointment was, especially after you waited during the scheduled service window. We understand how concerning it would be to be told a technician arrived when you were home, and we regret how that communi

CM

carol moreland

7mo ago

Avoid, avoid, avoid. WILL SPRAY YOUR YARD WITH YOUR PETS IN IT! I tried to reschedule multiple times when they were planning to show up while no one was able to bring the dog in, they're horrible to get ahold of and their communication is strictly one-way. They sprayed around him anyways. I consider this a partial cause to his decline and eventual death. Frustrating to deal with. Difficult to navigate or get in contact with any humans. They will show up at random times despite attempts to resch

Provider response

Hi Carol! Thank you for sharing this with us. We’re truly sorry to hear about your experience and the distress this situation has caused, especially involving your pet. We understand how upsetting and concerning that must be, and we take matters like this very seriously. At this time, we’re unable t

NA

Nikki Amelang

7mo ago

Update: thank you to the kind representative that understood my frustration and was absolutely able to refund my money. That is greatly appreciated and stars have been added back because of her. I called to cancel and they still had the audacity to charge my account, even though it says pending in my bank account on the 7th. They better not charge my account again next month or I will be pursuing legal actions. The person I talked to on the phone even felt it was necessary to do simple math f

Provider response

Hi Nikki! Thank you for sharing your experience. We’re truly sorry to hear how frustrating and upsetting this has been, especially regarding billing and communication. We understand how concerning that can feel. Our team will be reaching out to you directly to review your account, clarify the charge

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.