Provider profile

Lookout Pest Control

4.5 stars from 83 customer reviews · 1671 US-70, Crossville, TN 38555

  • 4.5 out of 5 stars
  • 83 customer reviews
  • Crossville, Tennessee
  • Open 5 days/week
4.5
Rating
83
Reviews
Yes
Claimed
Yes
Website

About this provider in Crossville

Lookout Pest Control, formerly Advanced Termite and Pest Control, is locally run and has been in business for over 20 years serving the Upper Cumberlands and Surrounding Areas. We are Licensed, Bonded and Insured,. We are A rated on the BBB, and a member of the Chamber of Commerce. We are committed

Pests handledtermites

Rating breakdown from customer reviews

4.5

83 reviews

5
67
4
6
3
0
2
2
1
8

Customer reviews for Lookout Pest Control

RL

Ruth Lowman

6mo ago

I have done business with them for about 6 years with an annual service plan that covered quarterly pest control and servicing my underhouse dehumidifier. Several weeks ago my HVAC system and ductwork was checked. They reported that my dehumidifier pump wasn't functioning properly. Since Lookout supposedly checked it within two weeks prior. I contacted Lookout who said a technician would call me to confirm whether or not the pump was faulty. No one called. I called a second time a the rep

WL

W L

3y ago

We had them out to spray two rooms in out house a little over a month ago. They showed up promptly but the guy obviously had no clue what he was doing. He had to call back to the office to ask them where he should spray and how to do it. He was then in the rooms less than ten minutes a piece. No chemical smell no signs he had even done anything at all for over $500 for about 10 minutes of work. A few days later the problem is still there as strong as it ever was so we called them back and they s

Provider response

Can you please email me directly so I can find out what and who was the tech, so I can call you directly and address the issue and review your bill and account. christinapasson@yahoo.com I appreciate your feedback this is the only way we can improve communication and training. Thank you Christina P

JB

Jeffrey Bradley

7y ago

Used company to encapsulate my crawl space. Huge mistake! Salesperson told my wife and I that it would take care of the water issue in crawl space. It didn't! Because it wasn't in the contract company assumed no responsibility for what we were told. Work that was done was sloppy with lots of mud and cuts purposely made in barrier attempting to drain the water on what is supposed to be a nice bright white enclosure. You probably won't see my crawl space pics in their brochure but I have them i

Provider response

I am not sure why this is just showing up 4 years later. If Work was sloppy I hope you called our office, water issues are mostly fixed with a sump pump unless you needed an outside French drain or just had gutter issues. Again I hope my office responded and resolved the issues.

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