Provider profile

Volunteer Rid-A-Pest

4.8 stars from 173 customer reviews · 633 Mimosa Dr NW, Cleveland, TN 37312

  • 4.8 out of 5 stars
  • 173 customer reviews
  • Cleveland, Tennessee
  • Open 5 days/week
4.8
Rating
173
Reviews
Yes
Claimed
Yes
Website

About this provider in Cleveland

From termites to mosquitoes, we have your pest control needs covered! In fact, we guarantee our services work or your money back! Give your hometown pest control experts a call today or visit our website to schedule an appointment with one of our technicians. No job is too big or too small. We offer residential and…

Rating breakdown from customer reviews

4.8

173 reviews

5
156
4
3
3
5
2
0
1
5

Customer reviews for Volunteer Rid-A-Pest

AO

Allen Overall

8d ago

We had our quarterly pest control spraying by Steron Nichols. Steron is our requested regular sprayer. He has a great personality and makes you feel comfortable when he explains things to you.

Provider response

Thank you, Allen! We’re glad Steron continues to make each visit comfortable and informative. We appreciate you choosing Volunteer Rid-A-Pest!

D

Darlene

15d ago

Excellent service. I highly recommend Volunteer Rid A Pest.

TJ

Terry Jones

1mo ago

Great job Colby!!

JA

Jackie Arnold

1mo ago

Chase was such a pleasant young man, polite and anxious to be of help . We are thankful to have the services of rid a pest and chase!

Provider response

Hi Jackie, thank you for your thoughtful review! We're so glad Chase provided such friendly and helpful service. Thank you for choosing Volunteer Rid-A-Pest!

CH

Chuck Harrison

2mo ago

The technician Steron, always does a great job but the office staff has to step it up. I was scheduled for service last Friday at 9 am, at 10:30 am I had to call to find out that the schedule had been changed to this Thursday and no one had called me. My rating is for the office staff.

Provider response

Hi Chuck,<br><br>Thank you for your feedback and for recognizing Steron. We're glad to hear he continues to provide great service.<br><br>We apologize for the missed communication regarding your appointment reschedule. We understand how frustrating that can be and will share your feedback with our team to help improve our communication moving forward.<br><br>Thank you for your business.<br><br>— The Volunteer Rid-A-Pest Team

SK

Sheri Kelly R

3mo ago

Last year I used Volunteer Rid A Pest and Levi was fantastic. He came out in March and sprayed for wasps and did a fantastic job so I called the company again this year. I spoke to Megan and she quoted me $135 for an initial treatment to cover wasps, bees, roaches, mice, ants, fleas, ticks, mosquitoes and on and on. After some friction, misunderstanding and confusion with Elizabeth, I contacted the company in Messenger and a representative got me in touch with manager Whitney. Whitney came out and was very thorough and sprayed, put down roach and mice bait and sprayed the bushes and grounds. What I was most pleased with, was that after the confusion, the manager Whitney offered to honor the price I was quoted, service that was quoted, and came out to do the service himself. He wanted to make sure I was satisfied. They are a good honest fair company and they made things right. I'm pleased. Years later I'm updating my review because I received a cancellation letter from them. Our house has had a very bad wasp problem and usually they had to come out 2 or 3 times per quarter. I just live in an area surrounded by woods, trees and fields and I have a porch, patio, decks. Bees were hard to get. They always came out to re-spray when I needed and to my shock I received a letter yesterday that they were canceling me. I didn't know why. It was like a slap in the face. I can only guess they don't like retreating when problems persist. I'm in shock. I guess this company just drops you if they want. Today I went outside looking around my deck and noticed a bee hive under the railing to my deck. I knew the bees were coming from somewhere. Although they already sent me a cancellation letter, I tried to call them to tell them I found where the bees were coming from but there was no answer. This company already canceled me after having to come out 3 x during some quarters. I just happened to find the source, the bees nest, under my deck railing next to my fence and on my porch. It's a shame this wasn't found before they canceled me. I got bee spray out and sprayed it myself today in the rain while they were dormant at the hive.

CB

Charlotte Blake

4mo ago

I cannot say enough good about this company! I have used them personally for about 2 years. Recently I had a family member that had a flea issue when a family member was on in home Hospice . I called in Volunteer Rid a Pest to do a treatment. They worked us into their schedule the next day. When they got there and treated the home, I asked the man when he finished what we owed him. He said NO CHARGE! He said our family had been through enough. Now what???? I cried! The kindness shown to our family was priceless! I tell everyone to use them! Thank you for much for your accommodations and actual human kindness! You are a top notch company ! Thank you!

Provider response

Thank you so much for sharing this incredibly kind review. We’re truly touched to hear about your experience and are so glad our team could be there for your family during such a difficult time. It means a lot to know the service and compassion made a difference. We deeply appreciate your trust and your recommendation.

EG

Eric Griffith

5mo ago

Our service rep (Dennis) is very thorough. He is friendly and always a pleasure to work with. I like that they still treat inside and outside.

Provider response

Thank you for the extraordinary review! We appreciate you sharing your experience and are thrilled to have you as part of our Mouse family!

SG

Sandy Gage

10mo ago

We had just started general bug control service a couple months ago. I began having problems with stink bugs entering the house. I phoned them and within a couple hours Trevor was here respraying the house. Everyone I dealt with was very kind and courteous!

MB

Mekhael Beckford

11mo ago

Chase is great! Really did a good job that was very thorough

AH

Andrew Habian

1y ago

Great service! Colby was very thorough. Would definitely recommend!

JK

Johanna Koeppen

1y ago

Have had service from Volunteer Rid a Pest for years. We have always had amazing, kind, and compassionate techs. Steron came by and suggested we consider getting a dehumidifier. I really appreciated his input.

LH

Lynn Harrison

1y ago

Thank you Volunteer Rid -a-Pest for not giving up on my ant issue. I appreciate EVERYTHING that you did and most importantly for the elimination of the ants. I am so grateful for the kind voice when I called repeatedly and for the efforts of the supervisor that cared & wanted to do the best possible for a customer. This is the best pest control company in our area with the best people working for them. Final shout out is to Dennis, welcome back, we are so happy to see you back on our route.

TT

Tristen Trentham

1y ago

This is one of the best companies morally, and ethically. Get the best service from the techs.

KC

Kevin Carter

1y ago

Steron always goes above and beyond to take care of our house. He is thorough, friendly, and trustworthy.

HF

Hannah Fraser

2y ago

One month ago, our backyard was unusable due to mosquitoes. After just a few weeks of using Volunteer Rid a Pest, I’m enjoying our property with no fear of bites! Paul is a kind, thorough technician who we will definitely be requesting in the future! Two weeks after his initial visit, we saw a few mosquitoes (only 3 or 4 compared to the hundreds that were present before) and he came back the next business day to retreat the property. Thank you for helping us Paul and Volunteer Rid a Pest!! Also, their price and customer service are top tier as well.

SH

Stacia Haro

2y ago

We have been with Volunteer Rid a Pest since they had bought out Pest Away due to the owners retiring. Pest Away was great. We have had several different technicians come out and every time we have had to have them come back before our quarterly visit. Clinton was sent out to us today and did an excellent job. He went above and beyond to take care of our spider and insect problem. He knocked down bee hives and spider webs that were around the house. Very Friendly guy and I will be requesting him for our quarterly visits from now on. I would recommend him 100%. I also like dealing with Elizabeth in the office. She is always attentive and able to fit us in when needed.

DM

Drew McClendon

2y ago

This was our first experience with this company and we are very pleased with the results and how professional our service tech Tyler was. Would highly recommend

BM

Becca McClure

2y ago

Very nice and professional office staff. Megan was able to work with my schedule and get me a very prompt appointment. My assigned tech, Colby, showed up to my home a little early which is refreshing. Let me just say, Colby is a total smoke show. Imagine my delight that for once an attractive workman show up at my home, not only on time but not a butt crack or a beer gut in sight. I got a Magic Mike cast extra who apparently kills bugs as a side job. I immediately regretted not putting on my best dress and soft music. Instead I look like a lumber Jane better suited for deep woods off grid living. After I put my eyes back in my head and picked my jaw up off the floor, I could appreciate what a thorough job he was doing on the inside of my home. How does one man make blue booties look like a fashion statement? I asked myself these questions and more as I followed him room to room hoping his shoulder might accidentally brush mine. Thankfully it didn't because I might have burst into flames. When he looked at me with those piercing blue eyes I must of had a mini stroke because the next thing I know, 90 minutes have passed and I desperately needed a drink of water. The service worked as I no longer see any of the bugs for which he treated my home. He was polite and courteous as he didn't even mention when he slipped in a puddle of drool I must have left behind from staring at him. I do intent to use him for any other needs I may have in the future.

LS

Laura Swafford

2y ago

Chase treated our house for ants last week and I want to give him a special shout out. He was so very polite, prompt, informative and thorough. Felt an instant connection to this fella! The entire company as a whole gets a full 5-star, 2 thumbs-up from us and would highly recommend. Keep up the good work! 👍

M

mjones885

2y ago

I love that you can get a 3 month plan and they will come out every 3 months and spray and if you see a bug they come back out for free! I got the mosquito guard, flea and ticks for my doggo and I'm super excited!

SN

Sheila Nichols

2y ago

Great job yesterday by Tanner and his group! They did an excellent job making improvements under house. Hard workers, too!

PK

Patsy Kimpson

2y ago

We love Volunteer Rid-A-Pest & are so thankful for them! Steron always does an excellent job!

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