Provider profile

Phoenix Pest Control

4.9 stars from 142 customer reviews · 108 S Hall Rd #3, Alcoa, TN 37701

  • 4.9 out of 5 stars
  • 142 customer reviews
  • Alcoa, Tennessee
  • Open 5 days/week, Early hours
4.9
Rating
142
Reviews
Yes
Claimed
Yes
Website

About this provider in Alcoa

Phoenix Pest Control is a premium company offering customized solutions to fit your unique needs and budget. We go beyond just treating pests, identifying the root cause of the problem for lasting results. Serving South Knox and Blount County since 2015, Phoenix Pest Control helps you achieve true pest-free living.

Pests handledmiceantscockroacheswaspsyou name it
Praised forprofessionaltop notch customer serviceprofessionalismamazing customer service
Methodsphoenixquarterly treatment

Rating breakdown from customer reviews

4.9

142 reviews

5
139
4
1
3
0
2
1
1
1

Customer reviews for Phoenix Pest Control

JT

Jes T

4mo ago

Thank you for coming out, we are ant free

Provider response

Awesome! Thanks for being a Phoenix!

TW

Tonya Wallace

6mo ago

They have always done a great job got rid of every pest that we’ve ever had insects you name it. I would highly recommend Phoenix pest control they go above and beyond.😊

Provider response

Thanks for being a Phoenix Tonya!

LW

LeaAnne Willis

8mo ago

Great service today thank you very much

Provider response

Glad to help!

JM

Jane Manning

9mo ago

Aaron was very friendly and professional. He inspected for our problem and answered all questions we had. Bryan came the next day and was through, professional, and nice. I would recommend them for pest control.

Provider response

Thank you. Glad to help!

WV

Wayne Vaughn

9mo ago

Everything is clear.

Provider response

That's always good to hear!

TL

Tim Lockhart

10mo ago

We are very pleased with the quick response and the professionalism of the Phoenix Team. Our problem was taken care of with a high sense of urgency and we were impressed with the entire experience, start to finish. I highly recommend them. Great Job!!

Provider response

Thanks for being a Phoenix!

M

Me

1y ago

Aaron is a great guy and very knowledgeable. He also has served the great USA. He is my go to for all my pest

Provider response

Thanks Alijah!

VC

Vera Cacho

1y ago

Very professional, pricing was fair and best of all I don't see anymore bugs!! Thanks for helping me.

Provider response

Thank you for being a Phoenix Vera!

MF

Mark Fermenich

1y ago

Top Notch Company! Aaron does a very thorough job and he is extremely knowledgeable on any pest control issue you are facing. I highly recommend Phoenix Pest Control as they are a very professional company that does excellent work. Thanks again Aaron!

Provider response

Thanks for being a Phoenix Mark! Glad we could help.

LY

Lisa Young

1y ago

Couldn't ask for better service then what we have received from Aaron and Brian. Brian has made most of the visits to our home, and is awesome to work with! Aaron has stopped by when he didn't have to, to help us out! Amazing customer service! Definitely recommend them hands down, as they go above and beyond for their customers! Thanks guys for all your hard work at giving us our house back!

Provider response

Thanks for being a Phoenix Lisa!

RG

Rieanna Gaskin

1y ago

First visit ever and they were so thorough! They educate about your situation (if you have an issue outside of general maintenance/preventative care), and I really appreciate that. They spent more time at my home than our previous pest control provider ever did. Top notch customer service here and I’m thankful.

Provider response

Happy to help Rieanna. Thanks for being a Phoenix!

KC

Kelly Custer

2y ago

We have been using Phoenix for years to keep our house in the woods pest free. (Mice, ants, cockroaches, wasps, you name it!) So happy and relieved to have Aaron & Bryan come out quarterly and anytime we have a little surprise visitor. They take their time to thoughtfully inspect and treat our property. They patiently and insightfully answer all of my questions, leaving us smarter each time. Aaron is one of those business owners that you can tell cares a lot about doing great work and taking care of his customers. We are so thankful we have Phoenix!

Provider response

Happy to help Kelly. Thanks for being a Phoenix!

DT

Don Thompson

2y ago

I've been using Phoenix Pest Control for several years and I appreciate the quality of the service I receive. If I have a problem and contact them, the come and take care of the problem.

Provider response

Thanks for being a Phoenix Don!

JB

Jordan Bradden

2y ago

Kind and direct communicator.

Provider response

Thanks for being a Phoenix!

S

Susan

2y ago

Since starting quarterly treatment for spiders, ants and beetles, we have had great results. Bryan is very knowledgeable and shares his expertise. Excellent company with great service!

Provider response

Thanks for being a Phoenix!

DS

Delores Sowders

2y ago

Aaron & Bryan are both very courteous and always explain possible causes/treatments for insect issues. I appreciate them scheduling an appointment earlier than my recurring appointment to check out an issue for me.

Provider response

Glad we could help Mrs Sowders!

EC

E Camarata

2y ago

Wow! I honestly don't know if I've ever been so impressed with a business' customer service. We called Aaron out after finding a bed bug. He gave us a ton of information, gave us various options on how to proceed (which included less profit for him), and had exceptional and fast communication. If you ever need help, call Aaron! He is honest, and will solve your problem!

Provider response

Thank you. Happy to help Mrs C.

JT

j Tobin

5y ago

They were prompt and informative. They were on time for the consult as well as the initial treatment. Can’t review the effectiveness of their product yet....but everything so far has been amazing. Will update down the road on their continued service and how well it works.

Provider response

Thank you. Let us know if you need anything.

MS

Melissa Seay

9y ago

We had them come out a few werks ago. They were prompt to come out but not thorough or diligent in checking our house for a possible entrance for mice. After 30 minutes, said he could not find an entry way, left 2 baits and we were charged 125.00. A few days later we found a few more droppings in our house and decided to get someone else out there for a 2nd opinion. Within about 10 minutes, the other guy pulled our stove out and found a huge hole in the wall. Additionally he found a few spots in the garage for us to seal up, and he left additional bait as well. Disappointed that we had to pay someone else to come out and find what they should have found during their visit.

Provider response

I am sorry you had this experience. This is definately not proper protocol. Please call me so I can get some more details and I will refund your payment.<br>Aaron 865-455-8571

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.