About this provider in Alcoa
Phoenix Pest Control is a premium company offering customized solutions to fit your unique needs and budget. We go beyond just treating pests, identifying the root cause of the problem for lasting results. Serving South Knox and Blount County since 2015, Phoenix Pest Control helps you achieve true pest-free living.
Rating breakdown from customer reviews
4.9
142 reviews
Customer reviews for Phoenix Pest Control
Jes T
Thank you for coming out, we are ant free
Provider response
Awesome! Thanks for being a Phoenix!
Tonya Wallace
They have always done a great job got rid of every pest that we’ve ever had insects you name it. I would highly recommend Phoenix pest control they go above and beyond.😊
Provider response
Thanks for being a Phoenix Tonya!
LeaAnne Willis
Great service today thank you very much
Provider response
Glad to help!
Jane Manning
Aaron was very friendly and professional. He inspected for our problem and answered all questions we had. Bryan came the next day and was through, professional, and nice. I would recommend them for pest control.
Provider response
Thank you. Glad to help!
Wayne Vaughn
Everything is clear.
Provider response
That's always good to hear!
Tim Lockhart
We are very pleased with the quick response and the professionalism of the Phoenix Team. Our problem was taken care of with a high sense of urgency and we were impressed with the entire experience, start to finish. I highly recommend them. Great Job!!
Provider response
Thanks for being a Phoenix!
Me
Aaron is a great guy and very knowledgeable. He also has served the great USA. He is my go to for all my pest
Provider response
Thanks Alijah!
Vera Cacho
Very professional, pricing was fair and best of all I don't see anymore bugs!! Thanks for helping me.
Provider response
Thank you for being a Phoenix Vera!
Mark Fermenich
Top Notch Company! Aaron does a very thorough job and he is extremely knowledgeable on any pest control issue you are facing. I highly recommend Phoenix Pest Control as they are a very professional company that does excellent work. Thanks again Aaron!
Provider response
Thanks for being a Phoenix Mark! Glad we could help.
Lisa Young
Couldn't ask for better service then what we have received from Aaron and Brian. Brian has made most of the visits to our home, and is awesome to work with! Aaron has stopped by when he didn't have to, to help us out! Amazing customer service! Definitely recommend them hands down, as they go above and beyond for their customers! Thanks guys for all your hard work at giving us our house back!
Provider response
Thanks for being a Phoenix Lisa!
Rieanna Gaskin
First visit ever and they were so thorough! They educate about your situation (if you have an issue outside of general maintenance/preventative care), and I really appreciate that. They spent more time at my home than our previous pest control provider ever did. Top notch customer service here and I’m thankful.
Provider response
Happy to help Rieanna. Thanks for being a Phoenix!
Kelly Custer
We have been using Phoenix for years to keep our house in the woods pest free. (Mice, ants, cockroaches, wasps, you name it!) So happy and relieved to have Aaron & Bryan come out quarterly and anytime we have a little surprise visitor. They take their time to thoughtfully inspect and treat our property. They patiently and insightfully answer all of my questions, leaving us smarter each time. Aaron is one of those business owners that you can tell cares a lot about doing great work and taking care of his customers. We are so thankful we have Phoenix!
Provider response
Happy to help Kelly. Thanks for being a Phoenix!
Don Thompson
I've been using Phoenix Pest Control for several years and I appreciate the quality of the service I receive. If I have a problem and contact them, the come and take care of the problem.
Provider response
Thanks for being a Phoenix Don!
Jordan Bradden
Kind and direct communicator.
Provider response
Thanks for being a Phoenix!
Susan
Since starting quarterly treatment for spiders, ants and beetles, we have had great results. Bryan is very knowledgeable and shares his expertise. Excellent company with great service!
Provider response
Thanks for being a Phoenix!
Delores Sowders
Aaron & Bryan are both very courteous and always explain possible causes/treatments for insect issues. I appreciate them scheduling an appointment earlier than my recurring appointment to check out an issue for me.
Provider response
Glad we could help Mrs Sowders!
E Camarata
Wow! I honestly don't know if I've ever been so impressed with a business' customer service. We called Aaron out after finding a bed bug. He gave us a ton of information, gave us various options on how to proceed (which included less profit for him), and had exceptional and fast communication. If you ever need help, call Aaron! He is honest, and will solve your problem!
Provider response
Thank you. Happy to help Mrs C.
j Tobin
They were prompt and informative. They were on time for the consult as well as the initial treatment. Can’t review the effectiveness of their product yet....but everything so far has been amazing. Will update down the road on their continued service and how well it works.
Provider response
Thank you. Let us know if you need anything.
Melissa Seay
We had them come out a few werks ago. They were prompt to come out but not thorough or diligent in checking our house for a possible entrance for mice. After 30 minutes, said he could not find an entry way, left 2 baits and we were charged 125.00. A few days later we found a few more droppings in our house and decided to get someone else out there for a 2nd opinion. Within about 10 minutes, the other guy pulled our stove out and found a huge hole in the wall. Additionally he found a few spots in the garage for us to seal up, and he left additional bait as well. Disappointed that we had to pay someone else to come out and find what they should have found during their visit.
Provider response
I am sorry you had this experience. This is definately not proper protocol. Please call me so I can get some more details and I will refund your payment.<br>Aaron 865-455-8571
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Treatment and cost guides before you call
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