Massey Services Pest Control
Verified1327 Miller Rd Ste A, Greenville, SC 29607
Open 6 days/week, Early hours, Evening hours
About Massey Services Pest Control
Expect More from Massey Services… and Get It At Massey Services, it is our priority to protect your home or business. Why Massey Services? Our commitment to excellence and money-back guarantee are just a couple of the reasons our 600,000 customers choose Massey Services. We provide residential and commercial pest prevention, termite protection, lawn and landscape care, and irrigation services from over 147 Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina and Oklahoma.
Rating Breakdown
4.7
★★★★★241 reviews
Customer Reviews (30)
We had Benjamin come inspect our home and check out concerns we had with rodents. He was excellent! He did a very thorough job and was very knowledgeable and professional. He was a huge help and we are very grateful for him!
Response from Massey Services Pest Control
We deeply cherish your feedback, Sydney! Benjamin's thorough rodent inspection demonstrates Massey Services commitment to professional service.<br><br>Massey Services Customer Care<br><br>Refer Friends – Earn Rewards!<br><br>Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer!<br><br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Steven was great. I asked a lot of questions.
Response from Massey Services Pest Control
Thank you, Teresa, for the positive feedback about Steven! We appreciate your trust in our expertise.<br><br>Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)<br><br>Have a great day,<br>Massey Services Customer Care
Response from Massey Services Pest Control
Thank you for the five stars, Alex! Enjoy the rest of your week and stay safe. <br><br>-Massey Services
I really am so pleased with this company and my technician Tony. He always greets us with a smile, and goes over and beyond for my residents. I highly recommend them for apartment services, and even home.
Response from Massey Services Pest Control
Jessica, we are thrilled to hear about your positive experience with Tony! We appreciate your recommendation.<br><br>Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.) <br><br>Have a great day,<br>Massey Services Customer Care
Tony has been our pest control guy at Evolve Homestead apartments for quite some time now and he is the absolute BEST in the business. He is friendly, polite, precise, and always does an excellent job! We love Massey and Tony!
Response from Massey Services Pest Control
Your positive feedback about Tony's exceptional service at Evolve Homestead apartments means everything to us. We appreciate your loyalty to Massey Services.<br><br>Massey Services Customer Care<br><br>Refer Friends – Earn Rewards!<br><br>Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer!<br><br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Steven was very thorough in his explanations of the services Massey offers. I appreciate his patience with someone from up North whose never had to deal with pest control😆
Response from Massey Services Pest Control
We are privileged to hear Steven provided thorough explanations and patient service! Thank you for trusting Massey Services with your pest control needs.<br><br>Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.) <br><br>Have a great day,<br>Massey Services Customer Care
They do a great job keeping our house clean. Love how they treat the outside so we have no issues inside.
Response from Massey Services Pest Control
Lynn, we are grateful for your trust in our pest control services! Your satisfaction with our comprehensive approach means everything.<br><br>Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.) <br><br>Have a great day,<br>Massey Services Customer Care
Massey has been awesome to work with! I am a leasing agent, and our rep Ben is always informative, kind, and efficient. A pleasure to work with each week!
Response from Massey Services Pest Control
Thank you for sharing your positive feedback about Ben! We're thrilled he provides such informative and efficient service weekly.<br><br>Massey Services Customer Care<br><br> Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
I’ve had a great experience with Ben O at Massey! Ben always has a positive attitude and is extremely knowledgeable and professional. Thank you, Ben for always taking care of our pest control needs!
Response from Massey Services Pest Control
Thank you for your review! We're pleased Ben O provides knowledgeable, professional service with a positive attitude for your pest control needs.<br><br>Massey Services Customer Care<br><br> Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Ben O. services at our community Hawthorne Palmetto and always does a fantastic job!! He also does my pest control at home and I have definitely noticed a difference in the amount of pests! Always will recommend Ben and Massey Pest Control!
Response from Massey Services Pest Control
Thank you for taking the time to share your experience with Ben and our services at Hawthorne Palmetto and your home!<br><br>Massey Services Customer Care<br><br> Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Tony Ross with Massey has done an outstanding job of pest prevention for the past several years at my home. Professional, punctual, competent and personable.
Response from Massey Services Pest Control
We are delighted to hear about Tony's outstanding work! Thank you for recognizing his professionalism and competence over the years.<br><br>Massey Services Customer Care<br><br> Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., (www.masseyservices.com/earntoday/.)
Nicholas was super polite and friendly and knowledgeable. He was helpful, prompt, and on time.
Response from Massey Services Pest Control
We are delighted to hear about Nicholas's polite, friendly, and knowledgeable service. Thank you for recognizing his promptness and helpfulness.<br><br>Massey Services Customer Care<br><br> Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Always a great job!
Response from Massey Services Pest Control
We are delighted to hear you're happy with our service! Your continued trust means everything to us.<br><br>Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)<br><br>Have a great day,<br>Massey Services Customer Care<br>
As a long-standing customer of Massey Services, I can confidently say they and our technician, Tony Ross, consistently deliver top-notch workmanship and professionalism. Their team is highly communicative, ensuring I’m always informed and at ease. Always punctual and their fair pricing reflects their commitment to quality service without unnecessary costs. Whether routine maintenance or addressing a specific issue, they always go above and beyond. Highly recommended!
Response from Massey Services Pest Control
We are delighted to hear about your positive experience with Tony Ross and our team. Your recognition of our communication, punctuality, and fair pricing truly matters. Thank you for being a valued long-term customer.<br><br>Massey Services Customer Care<br><br> Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Response from Massey Services Pest Control
Bob, thank you for the five stars. Enjoy the rest of your day!<br><br>Massey Services Customer Care<br><br> Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Response from Massey Services Pest Control
Thank you for the five stars, Sidfun! Enjoy the rest of your week and stay safe. <br><br>Massey Services Customer Care<br><br> Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Response from Massey Services Pest Control
Thank you for the five stars, Jarred. Have a great day!<br><br>-Massey Services
Massey has provided our pest service for over 5 years. This year, we added their Termite Bond + 10 Year attic treatment plan to further protect our home. Massey's prices are competitive and they are military friendly! Our quarterly pest technician has been the same for years - which gives him the opportunity to recommend services because he is familiar with our needs - and allows us confidence that we are more than a sale. The Termite technician came out and performed a Termite Inspection, then wrote out the terms for the Termite Bond. We were given plenty of time to review and ask questions before deciding to move forward. If we have an issue [seeing ant mounds pop up, for example], we call and Massey sends our our tech within days. Great service & great prices make me happy to recommend.
Response from Massey Services Pest Control
Thank you immensely for your glowing review of Massey Services Pest Control! We are honored to have provided you with excellent service for over 5 years. Your feedback helps us improve our services even further.<br><br>Massey Services Customer Care<br><br> Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
Nice and very thorough with treatment. Brandon and Salesperson Steven were great. Highly recommend!
Response from Massey Services Pest Control
We're happy to hear about your positive experience with our team at Massey Services Pest Control. Thank you for your feedback!<br><br>Massey Services Customer Care<br><br> Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
R Brown Ray James was the employee who worked on the german roaches in my apt. He was professional and thorough. I have not seen any for over 3 weeks now. What a relief. Thank you, Ray.
Response from Massey Services Pest Control
Wendyl, We're glad to hear you had a good experience with our team at Massey Services. Thank you for sharing your positive feedback! Have a great weekend!<br><br>Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! <br>Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.) <br>
Service is very expensive. The quality of service is poor. But, I will say that the guys that come out are always nice but just being nice is not going to cut it when you are paying hundreds of dollars for a service. Each time they come out we always still see so many ants,spiders, and other critters sometimes more than before they came out.They are suppose to get down any spider webs but most time they do not. They just look up in one area and say we don't have any. Our rodent box on the outside is never checked. I always mention it but I guess they always forget.Why pay so much for a service and they do half quality work I also do not like that they do not call or schedule with me before coming out, they just show up. I like to be present in the case that I have a problem I can tell them ahead of time.
Response from Massey Services Pest Control
Ms Thompson, Thank you for bringing this to our attention. We sincerely apologize for the unpleasant service you have received. We are escalating this to our Corporate Office to see this is addressed and resolved, as Customer Satisfaction is our number one priority. Once again, our apologies. Please stay safe and enjoy your weekend.
I have been using this service for almost a year paying $110 a month and they keep saying just give it another month and it should work. It has never worked if anything the problem has gotten worse with a record number of spiders and so many ants that even when you smash over a few hundred a day every day they will tell you "oh you just have not given it enough time." Never again will I use this scam company. What are you even using to help get rid of the ants suger. Even when I try closing my account they will still try and come to your house and charge your account after you tell them not to. Watch out.
Response from Massey Services Pest Control
Mr. Garcia, Thank you for brining this to our attention. We sincerely apologize for this on going issue. Your total satisfaction is our priority. Your concerns and feedback has been escalated to the Region Manager's office for an immediate review and you will be contacted with a resolution. Thank you and have a great day.
I have been using this service for about a year and I am paying $110 a month and at no point has my problem gotten better. If anything I have more ants and spiders then when I started. If you are thinking about using this service to get rid of a pest problem do not go here. You will be closer to solving your problem by doing nothing about the problem.and you will be up $110 a month to.
Whoever the door-to-door salesman that has been at Shoals Crossing Subdivision today (06/09/2021) is very rude and highly UNprofessional. There is a "NO SOLICITATION" sign at the entrance, yet he has been very aggressive and borderline harassing myself and my neighbors! He's followed people into their yards and when asked to stop/leave he states that he has "a 4th Amendment right" to do what he is doing. First of all, sir (whoever you are), the 4th Amendment protects against unreasonable searches and seizures! Secondly, if he is seen in the neighborhood again, law enforcement will be called and he will be placed on No Trespass. ETA: We now know that the employee's name is Reese Coley because he has attempted to continue his harassment online, by trying to join our private neighborhood Facebook group. I certainly hope that his harassment does not escalate to stalking and that he is promptly and adequately dealt with. If Mr Coley continues to be a problem we must remind him that we have rights under the 2nd Amendment. 2nd edit: Apparently Mr. Coley is the supervisor of Spencer Knight, who was the actual salesman in the neighborhood. Everything else still stands.
Response from Massey Services Pest Control
Good morning, Thank you for bringing this to our attention. We are extremely sorry for the unpleasant experience and completely understand your frustration. We have escalated a copy of this review to our Corporate Headquarters to see this is addressed immediately. Once again, thank you and please accept our apologies. We hope you stay safe and have a nice weekend.
The door to door salesmen was very rude. Everyone in our neighborhood FB group complained about him. When people told him there was a no soliciting sign at the front and at many people's front doors he mentioned to call the police and they will side with him bc the 4th amendment. Can only imagine what the business is like if they are that rude to people they see as potential clients.
Response from Massey Services Pest Control
Mr Kennedy, Thank you for bringing this to our attention. We are extremely sorry to hear of this unpleasant experience and understand your frustration. We have escalated a copy of this review to our Corporate Headquarters to ensure this is addressed immediately. Once again our apologies, we hope you have a wonderful weekend, stay safe.
I would not give business to a company with the unprofessional sales practices. The salesperson has been harassing the people of our neighborhood all day. Multiple residents have shared accounts of refusal to accept no or please leave as an acceptable answer. Personally I was trying to leave and he came up my driveway. I immediately told him I wasn't interested and I know he has been pushy with others in the area. Instead of just saying sorry about that and leaving he began telling me that the courts always side with door to door salespeople because it's their 4th amendment right (wrong amendment btw). I said that doesn't include refusing to leave when asked on private property...he said I'm leaving and continues to talk. I start to get in my vehicle and he finally leaves. I shouldn't be harassed in my own driveway by a salesman after telling him I wasn't interested. Poor business practices and definitely makes me not trust the company overall.
Response from Massey Services Pest Control
Good morning, Thank you for bringing this to our attention. We are extremely sorry for the unpleasant experience and completely understand your frustration. We have escalated a copy of this review to our Corporate Headquarters to see this is addressed immediately. Once again, thank you and please accept our apologies. We hope you stay safe and have a nice weekend.
Our subdivision is posted at both entrances no solicitation and your door to door sales people refused to leave our neighborhood after being asked twice over two days.
Response from Massey Services Pest Control
Ms Witherspoon, We thank you for your feedback. We apologize for the inconvenience and will share this with our Corporate Headquarters to see this is addressed immediately. Please stay safe and have a nice afternoon.
Did not use too expensive and they would not so what advertise.
Response from Massey Services Pest Control
We apologize for the dissatisfaction. Would you mind emailing us your property address or account number at wecare@masseyservices.com. We would like to escalate your information to our Corporate Office with a resolution as soon as possible. Thank you, we look forward to hearing back from you.
Their service did not work for us. We have used their service since last November. We let them know we were not satisfied. They came back a second time after the last quarter's service, and we were still not satified. They have a money back guarantee. Two different people I talked with said I would get the $105 refund. The lady in the office told me to expect it to take 2 weeks to show up in the account the money had come from. After over 2 weeks, I emailed her to see why it hadn't shown up. Another person with Massey emailed me back and said they would not give me the refund. He had not bothered to let me know this whenever that decision was made, but it had to be before the lady was going to issue the refund (she had emailed me to confirm my account, so I felt sure I would receive the refund at that point). I feel like they lied to me, went back on their word, and the services they performed were not nearly as thorough as we were led to believe they would be when we had the initial estimate/consultation. Dissatisfied Customer wjmj
Response from Massey Services Pest Control
Thank you for bringing this to our attention. We have forwarded your review to Corporate Headquarters. Someone will contact you shortly to address your concerns and come up with a resolution. Thank you enjoy your week, stay safe.
If I could give them 0 I would. Representative was incredibly rude, we followed their protocol which wasn’t good enough. The rep was condescending and awful, told us several times we weren’t ready even though we did everything they told us to. Would NEVER RECOMMEND OR USE AGAIN!! Follow up: I emailed the email address given by Massey and never heard back. They still get a 0 from me.
Response from Massey Services Pest Control
Mrs. Huff, Thank you for your review, and we truly value your opinion. We sincerely apologize for the negative experience you've had with our representative. If you wouldn't mind sending me an email expressing your concerns including your account key/number or property information. Thank you, and I look forward to hearing from you. SRYANGILLEY@MASSEYSERVICES.COM
Contact Information
Phone
+1864-288-1228Address
1327 Miller Rd Ste A, Greenville, SC 29607
Website
www.masseyservices.comHours
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