Jury Pest Services

Jury pest services is awesome!! I never have problems with pests. When I do have any problems with wasps or ants, I just call and a technician is sent out. All the techs are very polite and knowledgeable. Besides that, the thing I love the most is that they always remember that I am a shift worker and always find a way to accommodate my sleep schedule!! I plan on keeping their services for the foreseeable future!!

Cameron did a great job. Your staff is the very best in the business. So nice, efficient, effective, thorough and so on! Thank you to the best in the business!

Jury came out because we had termites swarming then scheduled them to treat the house and they were very friendly felt comfortable around them, they explained what the treatment was. Any pest control company could have probably done the job, but they were really nice educated me on subterranean termites and their habits.

Cameron came to oneof my rental properties to treat it he was very polite and professional. Jury Pest Control treats all of my rental properties and have for years.

Cameron does an amazing job!

Professional and friendly service.

They are professional but at the same time they are like family. Always polite

Very great service

I'm very pleased with the treatment for our house. Our service rep, Justin, was very friendly and transparent. He explained all the details we needed to know regarding what to expect. And Justin offered many helpful tips to avoid future costs. Thanks!

Johnny and his team are the absolute best I highly recommend them for all your pest control needs.

I have had different issues with pests throughout the seasons of the year and every time I call with concerns or issues, Paul and his crew always promptly handles them. No questions asked. I would recommend them to anyone. Not only is it great pest service, it’s always a great customer service experience as well.

I contacted Jury Pest Control after discovering what I believed to be winged termites. Within 20 minutes, technician Paul returned my call and arrived at my home shortly after. He quickly identified the termite species, reassured me that the situation was manageable, and explained that my home’s concrete slab foundation reduced the risk of severe damage. We agreed on a treatment plan involving bait stations. Although the initial schedule was for the following week, Paul called later that evening to let me know he could complete the work the very next day. His team arrived first thing in the morning and handled the job efficiently and professionally. Thank you, Paul and the Jury Pest Control team, for your prompt response and thorough service. I truly appreciate your help in protecting my home and investment.

Excellent friendly service. Very detailed in explaining service that I received each visit. They keep a service calendar and always contact me in advance, and on time, of my next visit. Well managed company and customer service.

Well this is what a story began Monday October 20th ,2024. I was online looking for an exterminator and I came upon jury pest services. When I called this nice lady name is Rachel answer the phone and she proceeded to listen to me professionally and understanding what my problem was. She put me on hold and then came Paul and he listened to me intently about the problem that I had. After I finish talking he reassured me but out of a doubt that we can help you Mrs.Montgomery. at that point I was so grateful for the patience and understanding of Mr Paul and he said that we'll get right on it. And he was absolutely right about that I got the contract in my email that day and assigned it and it was such a reasonable price and it just let me know how much this family business called Jury pest services cared about their customers. This is my first time being a client of this company and I will not only continue to be one but promote to anyone that's looking for a pest services. So today Wednesday the 23rd Paul and his son Cameron came out to perform job at hand again came with smiles understanding what my situation was and just continue to reassure me that it all was going to work out that I had nothing to worry about at that point I felt very assured that Paul and Cameron father and the son will take care of the problem that I had and would be back 30 days later to reassess. Some I want to thank Paul, Cameron, Rachel, Brantley. For their premier customer service. You only get to make one impression one time and this time for me I was truly impressed by Jury pest services. Thanks again Mrs Phyllis Montgomery.

Always very professional, polite, and friendly.

Always a pleasure to deal with, great product and great customer service. Best decision I’ve made to switch to this company.

We were infested with ants in the kitchen..Until Paul and Tim came to our rescue! They were prompt, professional and very friendly. I feel confidant they took care of our ant problem! If you need a great pest control company then call Jury Pest Services! Don't forget to ask for Paul and Tim!

We have been using Jury Pest Control for over 25 years and we are very satisfied with the service.

Excellent customer service and follow-up. They were so helpful getting my account switch over from my mom and were quick to get out an complete the job.

The staff at Jury were fantastic! Everyone at Jury who was involved handled a very challenging and delicate situation with the utmost professionalism. Their team did a great job of offering suggestions and a plan of action based on years of education and experience. Communication with the Jury staff was clear and timely with each interaction, and we found pricing to be competitive, fair and reasonable.

I signed up for there services a month ago. Today is there 2nd trip to the house and Mr. Ed was very professional and communicated everything he was doing. We have really noticed the difference.

This place is an absolute scam. They charge nearly $100 for an initial "evaluation" and then tried to charge me $1.8k to place termite bait stations. Unbelievable.

Would not recommend. Fell through multiple times on deadlines and follow through. Was one of the most overly difficult processes to deal with. The customer service was very poor, especially from the the lady who answers the phone.

I needed a termite clearance letter for the buyer's lender when selling my house. The technician told me that everything was fine. He said that even though there were no termites and moisture reading was good, he said it wouldn't hurt to have a treatment to prevent termites since there was no evidence of any previous treatment (aka drill holes). I asked, but it's optional, right, since there's never been termites? He said yes. I asked it's not required for the letter? He said no, that he would be issuing a clear termite letter. This was done well in advance for the closing. I get a call four days before closing saying the lender cannot accept the letter because while all boxes on the letter were checked NO, in the comments section, the technician wrote "recommend liquid treatment due to no evidence of drill holes". That's what he put to cancel out all the NO's throughout the letter!!! I called them to ask if they could remove it and they refused saying that that was the professional opinion. I asked them why would there be drill holes if there never were termites? Of course no termites means no treatment which means no holes would be there!!! I told them that GA code requires all homes' foundations to be pretreated before the structure can even be built on top, so the treatment was done when built. They rescinded their letter and told me to use someone else, that I wanted to tell them how to do their job when I mentioned the treatment took place when the home was built. Keep in mind this is four days before closing. There were none at present and never had been termites and they recommended liquid treatment just to get more money. On top of that, they said they would provide a letter within two days. I had to call 9 days later to get the letter from them because it was not sent. This is why I say they were not on time. When I called to ask about why the notes said a recommendation to make it not a clear letter, I was told that either the owner, the tech, or the lady I spoke to on the phone would call me back about it. They did not. The next day, I had to once again call them. This is why I say they're unresponsive. When I told them it made no sense to recommend a treatment on a letter for a house that had no termites, the lady hung me up. I had to call back. When I told her I did not appreciate her hanging up on me, she told me she did not appreciate me telling them how to do their job. This is why I say they are unprofessional. They are dishonest and only want to get your money. You cannot trust them. BEWARE! Do NOT use them!!! UPDATE: I did not yell, but I was firm in telling them how the regulations are strict about using chemicals when no infestation exists. She did not like my tone or me somehow knowing this, calling them out on it. As for the pre-treatment the home was pre-treated in 2000 when the home was taken down to the studs for the first rehab, and again in 2013 when we added on (both under GA code and permitted by the county which would require such a treatment). Just because I didn't have documentation to prove treatment they refused to change their opinion. Also, they did not write on the document that it was optional, which caused the lender to flag it as unacceptable despite no termites were present and never were. While they did not give me a quote on the treatment, they wouldn't let it go, or add "optional" as the tech told me it was, so it would be a clear letter even though verbally he stated more than once that it would be a clear letter. They rescinded their letter in retaliation for me calling them out on their discrepancies knowing the closing was in four days. As for using another exterminator, they were banking on me just using them, so the process would not have to start all over. They're very dishonest and there's no set system for the paperwork to move up the chain in a timely manner. As for it taking over a week to get the original letter and me having to call them to get it, I shouldn't have to do that when they state it would only be two days for they to send it. Totally unprofessional!

The technician Justin came out and did his termite inspection for my closing tomorrow. He told me I did not have any problems and would give me a clear letter for the buyer. By the next day Rob was telling my realtor that I needed termite treatment even though I did not have live termites and needed a moisture barrier for total of $2300. I don't. want to do business with people who can't be trusted but it looks like I will be forced to. My closing is July 14. I am beyond disappointed that 1 week from closing I am hit with something like this. Its give in or lose the sale. I have already moved out if my house 2 days ago.

They never answer the phone . I contacted one of the field people with my concern . My problem was never taken care of . Lost my business forever. Dont waste your time