Guardian Pest Control

Great business...best.

Jake was very thorough and conscientious. Very pleased.

Luke, the technician was wonderful. He was kind, professional, knowledgeable, and efficient. He was able to take care of the problem, and I have peace of mind. Thank you.

I had called Guardian Pest Control only two days ago to come out to my home to treat for mice and was given a quote right over the phone and their soonest appointment (today). Jacob was who came by and he was so friendly, professional, and informative. As a first time home owner, I had a lot of anxiety over this but he walked me through the process of setting traps and how mice typically get into homes as well as the company’s follow up visits— he kept it honest which helped put my mind at ease. I would definitely recommend giving them a call if you need any pests removed!

Anna was fantastic - knowledgeable, professional, and an overall nice person - glad I found this company!

Very friendly and professional, always happy to share helpful information on preventing home infestations.

I wish I could leave a positive review, but unfortunately my experience with Guardian Pest Control has been very different from what many others describe. When I first hired Guardian, I initially signed up for an interior rat program that would have cost over $600 to start. The technician who came out was professional and honest enough to say he did not believe that program was necessary and instead recommended an exterior rat program. I was told the exterior program normally costs $299, but the office decided to charge me $365.22 due to the extent of the problem. I agreed, as it was still significantly less than the interior program, and we completed the coordinated recommended exterior maintenance on our home. Because of the severity of the infestation, we agreed to weekly service visits (Thursdays) until the situation improved, with each visit billed at the standard $69 exterior service fee. I was never told that services would be reduced or switched to monthly at this time. In fact, during the visits that did occur, multiple rats were caught, indicating the issue had not improved. I am litterly looking outside at almost a dozen right now as we speak. Problems began with scheduling and communication. On November 13, the assigned technician went to the wrong house a couple of doors down. When he could not find my home, he continued with the rest of his appointments for the day. I was only informed of this after I reached out to ask why no one had arrived for the scheduled appointment that day. The technician then came the following week to the correct address as agreed. The week after that I had to reschedule, and a technician last came out on December 4 the following week. Since December 4, I have received no further service, no follow-up, and no communication, while my rat problem has continued to worsen. My plan was described as a monthly service plan for a severe rat problem, with weekly visits until the issue improved. That service is no longer being provided, and it is not my responsibility to remind a pest control company to show up for scheduled appointments. At no point were we told service was switching to monthly yet. Between the missed and incorrect appointments, being charged more than the standard exterior plan, and the complete breakdown in communication, I no longer have confidence in Guardian Pest Control. This review serves as formal notice of cancellation of my contract, effective immediately. Guardian charged setup fees for a service they recommended and are not consistently providing. I am seeking another pest control company that can offer more involved and reliable abatement. I wish I could recommend Guardian, but something is clearly not working between scheduling and technicians, and if the basics cannot be handled, not sure how I can trust them with an ongoing infestation. I hope my concerns can be kindly understood and help improve service for others when basic company functions can be addressed. Who knows when/ if someone would have shown up here again. If somehow in their system my scheduling got switched to from weekly to monthly I would have either had an appointment by now or received a notification of an appointment soon. I'm sure this Google review will be noticed before noticing what I am even talking about in their records. Their service has been no help to my issues and now it is apparent no one cares. How can a paying customer with known infestation issues be forgot about for service? How does a technician go to the wrong house and drive away and never contact the customer that their appointment is going to be missed? I am not looking to rectify this with Guardian at this point, again this is notice of cancellation of my contract. Thank you.

Sam was very thorough, informative, and patient (we have two small children who were quite curious and loud). We are very satisfied with the service and the price!

Bret was a very helpful, charming, and handsome man. We had Terminix prior to switching to Guardian at my house and dealt with a considerable amount of roaches that never went down. It has been 2 weeks since he treated and neither I nor the 4 other people have seen anything. God bless him and the extensive time he took to help us!

So far Guardian has been great. Sam is our usual technician, always courteous, efficient and considerate for our pets. We're on the gold shield plan since we bought the house, and haven't had any issues. They didn't come to the door as soon as we moved in like others, they weren't pushy, but were recommended to us by neighbors and friends. Always really transparent and professional. When we asked for specific treatment for carpenter bees, they were honest, suggesting waiting for next season and monitoring since it was probably too late, instead of trying to charge us more and just pushing to treat right away.

Michael called before arriving and once he got here which I appreciated. He was knowledgeable, professional and friendly.

I have used Guardian for about three years now, and have a quarterly contract with them. The technicians are always friendly, knowledgeable, and professional, as well as efficient. I get a call prior to their arrival, which is always appreciated, and they are very thorough in checking for any pests and proactive about preventing any possible infestations. Since working with Guardian I have not had any issues with pests of any kind.

"Service tech Jordon was cordial and seemed experienced. Explained what she would do and did it efficiently.

Very knowledgeable and friendly

The techs are always prompt and give me a call before they come. Their service is top notch.

Paul and Andy are excellent professionals with a vast knowledgeable experience of the pest control field and of homes to reduce and keep pests out of homes. They are incredible pest control technicians who go beyond the scope of any job they are assigned to. Their commitment to customer satisfaction is evident in their thorough approach; they not only address the immediate pest issue but also take the time to inspect the entire home, identifying and sealing potential entry points that others might overlook. This proactive strategy ensures long-term results, offering true peace of mind. Paul and Andy truly represent the highest standard of service at Guardian Pest Control, making them indispensable assets to the company and a tremendous help to homeowners. Jacob is an excellent professional and very knowledgeable. He will walk through the process step-by-step with you and provide suggestions regarding pest control, etc. I recommend him for anyone's home for Guardian Pest Control, INC. Elton, is a phenomenal professional with wisdom and acumen to educate all clients and participants of services he provides. First meeting with him you will feel as if you have known him for years. I highly recommend him for services in pest control management! William, also known as Bill, is a highly skilled and informed professional. He will take you step-by-step through the procedure and offer advice on things like insect management. I suggest him to anyone looking for Guardian Pest Control, INC. for their property.

It’s always great using Guardian Pest Control! Their team is professional, reliable, and always gets the job done right. Excellent service every time — highly recommend them!

Have been using them for over a year and all the appointments I get are set of for the most inconvenient time so I have to reschedule. And the price went up 50% in one year we've had a mouse problem and still have a mouse problem at this point it's like we're just hopeful they go away over a year .

Sam is the best. Personable, caring but most of all professional and knowledgeable. Explains everything and answers all my questions with concern . Sam is a definite asset to this top notch company.

Things did not go smoothly at all, and I wish I had a better point of contact.

I contacted Guardian Pest Control for an infestation of yellow jackets earlier this summer. They indicated that it would be $425 for the service (without having come out to evaluate). I am allergic to yellow jackets, so agreed. I work from home, but could not be available when they came to perform the service. When I came downstairs, there were dozens of dead yellow jackets on the floor and blue painters tape had been applied to a screen over my kitchen sink. The next day, more yellow jackets were flying around my house (about a dozen per day)...when I contacted Guardian to ask if this is what they were charging me $425 for, they said that they weren't charging me anything and never provided me with any information about what they did when they were here. To this day, I have yellow jackets in my house (which I have to avoid...I have been stung a couple of times). Most bizarre customer service I've ever experienced.

Terrible company

They were supposed to show up to do a treatment for roaches. Two days prior to their appt date, I hired someone to help me pack everything up and it was approx 36 lg boxes that were packed up and the areas emptied out were ready. They never showed up. No notice of a no show until the day they were supposed to show up...the man assigned to the task called in sick and guardian did not have anyone else to send in his steed. The appt was rescheduled for the following week. I went through the same procedure and again hired someone to help. Also, that day they were supposed to show for the second time I was sick. Again they did not show up. When I called to inquire why they did not show up and when will they show up, the person whom answered the phone told me they are not allowed to divulge that information. I was asked my address and then I was told there was no record of any appt being made. I then told the person I have the date and set time on the contract and I was told they do not give contracts and notices out. I asked if the person would like me to send them a pic of the paperwork with their logo, phone and address upon it and I was told it is fake because they don't do that. There is a clause on their paperwork stating that if the client cancels it must be done within 24 hours before the scheduled date or else the client will be charged $50.00 non refundable. But what does the client get when there is a no show and notice is not given at all or on short notice? (Nothing!) Very rude, not at all reliable and hence not even more than a star. And the star given is only because I can't post the review with no stars.

Guardian pest control cancelled not even an hour before the service. Do they not realize how much work it is to take all the stuff out of cupboards? My poor traumatized cats. All of this for nothing! If I was to cancel without 24 hours notice I get charged. I missed work to take my pets out of the house. This is terrible customer service.My appointment was rescheduled for Monday. It is Wednesday!

It's the worst I dont recommend they sneezed on me 🤬

Put treatment notices on ALL entrances to a home, not just the front door.. Guardian sent a letter saying that a tech would come to do a treatment sometime between 11 AM and 3 PM. The note also said that no one should be in the apartment for 4 hrs after treatment. Well, I sat inside for 1 1/2 hrs before finding out that Guardian came at 10 AM while no one was home. I eventually figured out someone had been there and called for more info. The rep I spoke to acted as if this was my fault because I didn't read the treatment notice left on the front door. And how was I supposed to know to check the front door for a notice? I came in through the backway (where no notice was left) shortly before 11, and treatment wasn't supposed to happen until 11 at the earliest. I'd know if the tech was here during the scheduled time because I was home.. and I'd imagine that they'd ask me to leave.