About this provider in Trooper
Viking Pest Control has been providing reliable pest control services for over 40 years. Viking is the modern pest control company. Through prevention, new technology, and sustainable solutions, we meet the new demands for healthy environments for both individuals and businesses. At Viking Pest Con
Rating breakdown from customer reviews
4.8
532 reviews
Customer reviews for Viking Pest Control
Stephen M. Salinger
This appointment was my quarterly check up. I received notice on 1/3 of the appointment. Josh showed up after calling me to say he was on his way. Josh was very thorough placing bar codes on all the tunnel traps. Despite the many times Viking had been here no one else had put the bar codes on to track. Josh inspected all the traps, went outside and plugged a hole that he saw. He was very thorough and did a great job. I am requesting Josh be assigned to my account; it makes sense seeing that he
Provider response
Stephen, we are sorry to hear about any inconsistencies in your service. We are very happy to hear that Josh did such a thorough and professional job. Thank you for your feedback. We will review it with the team. Have a great day!
Angela Johnson
As much as I appreciate the response to my previous Google review, I remain frustrated by my ongoing attempts to find a resolution. At Viking’s request, I reached out to the email address provided, only to receive an “Undeliverable” message stating that my email could not be received because I am outside the organization. At this point, I still do not know how to communicate with management at this company and continue to experience difficulty getting in touch with anyone who can assist in sorti
Provider response
Angela, we’re sorry for the ongoing difficulty reaching us and for the email issue you encountered. Our team is investigating the problem to prevent it from happening again. We also called and left you a message this morning, and we look forward to connecting with you soon to get this resolved. Than
N F
HORRIBLE!! I’d give ZERO STARS if I could! After scheduling out 4 days, a tech calls and says they are an hour away. I say that’s fine and I’ll be home. The second I hang up, he texts me IMMEDIATELY and says we have to reschedule due to a family emergency. Awful convenient family emergency that just happened to happen. The second we hung up the phone after I didn’t tell him I wanted to reschedule because he was an hour away. So nobody ever showed up and you tried to call the line after that and
Provider response
Nathan, we're really sorry to hear about your frustrating experience with us. We aim to provide reliable and convenient service, and it's clear we fell short in your case. Your feedback is important, and we'd like to discuss this further to see if there's anything we can do to make things right. Ple
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