About this provider in Mountville
Kirchner’s Pest Control serving Lancaster and York, PA, provides quality pest control for homeowners, property managers, and businesses. We treat every client like the valued customer they are, and we guarantee that we will work hard to make your home or business pest-free. Our team of specialists is fully licensed…
Rating breakdown from customer reviews
4.8
151 reviews
Customer reviews for Kirchner's Pest Control
Rosanna Arroyo
These guys do great service and have a great attitude. I would recommend.
Joshua Lewis
I saw these guys at the sheetz on Columbia Ave in Lancaster. Cursing and using profanity loudly. Bringing attention to themselves with their vulgar language. Jan. 27, 2026 at 11:00 AM
Michael
This company is a great company. The younger man whom they sent out out whose name was Cody did a fabulous job a real trooper gave 120% me and the landlord really appreciated what he did he told us about the company and how they do not like to charge where there was really no need. They seem really honest I highly recommend this country a good old boy country bumpkin type of company. Yep 10 stars
Jessica Costigan
Yearly termite inspection since 2009 and general spray for spiders. Always AMAZING service!!
L Murray
Jordan M. Sprayed my hornets nest. Very pleasant and nice young man. Ten stars 🤩. Thank you. Today Mr. Weaver came in and removed the nest. Thank you for everything. Have an amazing day. Customer service is above and beyond. Definitely hire this company, you won't go wrong. Ten star review.
anne hubbard
Very impressed. On time and a thorough job, extremely friendly and very informative. Took his time and answered all our questions. Definitely recommend this company..
Timothy Peachey
Been using them for decades. Very good response and thorough applications to remove the bees, mice, hornets, etc.
poboya k
Would highly recommend this company. They don’t try to sell you a monthly plan that you don’t need. Any issues they’ll come back and fix it. Have used them for years. They are family owned and local. They’re not about profit but about service. Thank you guys.
Janie Barton
Service and technician's are both top notch! Highly recommend!
Sandy Strunk
It’s spring and all at once ants started parading into my kitchen. I called Kirchner’s Pest Control and they immediately sent someone out. They took care of the problem, didn’t pressure me into a contract of any kind, and told me to call in two weeks if the problem wasn’t solved and they’d come back at no cost to me. This is the BEST pest control company I’ve ever dealt with!
Nick Holder
Great family owned business. Honest and upfront. Came out to inspect our property and offered outstanding tips along the way.
Danielle Bresch
Kirchner’s has been great for us! We have them come out quarterly since before we had a lot of bug problems and we haven’t had any problem since! We’ve also had a couple different “bug men” (as my husband calls them) come out and they all have been kind and informative.
Molly Brittany Mellinger
Great company!! My family, my parents, etc. have been customers of theirs for years. They are reliable & knowledgeable. Employees have always been the sweetest, kindest people.
MBB
Wow and wow!! I am not sure where to start with the praise and gratitude. I have used pest services before - 3 different companies when i lived in Severna Park and Lititz. Kirchner’s Gold Standard service - first I have ever experienced. The products - top notch. The knowledge - top notch. Customer service - as they promised. Use their services and as needed they WILL come back to stand by their products. I thought I had a residual problem - I WAS wrong. The owner FOUND a 3rd nest that I had missed. Wow and Wow. So fortunate that I used this company.
Joseph Harriger
Jordan was excellent. We have a good first impression for sure!!
William Musser
We still have bugs flying around. Question also,did the tech spray in closets and under the vanity?
Jacquelyn Murphey
Kirchners are easy to work with and get the job done!
Mikki Horvat
Kirchner's does a great job, timely, courteous and easy to get along with. I have used them several years now. Thank you for you professional service! Mikki
Judy Ames
Very good service. My first time using an exterminating service. I would highly recommend.
Gillian Navin
My apartment complex hired them for our bed bugs and we did not have a pleasant experience. He was late, he was rude, torn our apartment apart and we still have bugs.
Provider response
Gillian, I hate that you felt you had a bad experience, but there a couple of things worth noting. Had you been present during the service, you may have already had a chance to hear this. (Sidenote: not sure how you can call your technician rude when you weren't home. Seems odd.)<br><br>1. Your service window was 10-12, and your technician arrived at 11:30, well within the service window.<br>2. Your technician actually said your roommate, who was home, was pleasant to deal with. So it seems like they did not find your technician rude.<br>3. We provide prep sheets to customers prior to completing services for the bugs reported, as there is a lot of work required by the customer in order to achieve a successful job. Not only were the recommended preparations ignored by you (not your roommate), per reports, there was a lot of clothing, shoes, open packages of food, etc strewn across the bedroom. These are known as harborage sites, and hinder pest control success.<br>4. The room wasn't torn apart. This service requires moving a lot of furniture.<br>5. As for still seeing bugs, your service was provided yesterday, and industry standard for the pest in question is 3 treatments, usually 1 treatment every 3-5 weeks apart. It has been 24 hours since your service. I would fully expect you to still have bug sightings at this point. Had you been home during the service you would have heard that directly from your technician.<br>6. While industry standard is 3 treatments, we find we are usually successful in 1-2 treatments dependent upon bug population size, and customer cooperation. We have nearly 100% success rate in applications for this pest, which is significantly above industry average.<br><br>I'm sorry you felt that you had a bad experience, but unfortunately it seems that cooperation wasn't to the highest degree and expectations were unrealistic. Should we have to return for a follow up service I'm hoping we can work together to reach the mutually desired outcome we both wish to achieve.
Garrett Amsbaugh
We called earlier in the week and scheduled Kirchner's to exterminate a yellow jacket nest, which they promptly replied and setup a time and cost estimate for. However, on the day of the scheduled service, no exterminator showed up, nor did we receive a call as to why nobody came out. We ended up having to call another exterminator in the area to take care of the issue. If you need a reliable exterminator service that actually shows up for calls, I would recommend another company in the area.
Provider response
Hi Garrett. We looked into it and you're absolutely correct, we made a mistake on this one! The least we can do is own up to it. After the holiday weekend our phones were ringing off the hook, and we must have gotten a call while we were in the middle of printing your work order, then forgot to finish printing it. I am terribly sorry for your experience and understand your frustration. I promise you this is the exception and not the norm with our company, and again apologize for the inconvenience. Hope you and yours have a terrific weekend!
Amy Hostetter
HORRIBLE EXPERIENCE. First off, the guy who came out showed up a half hr early, normally that wouldn’t be a problem, but before 7:30 in the morning?! Then he actually proceeded to go through the entire three floors of my house when the inspection was only for the basement and outside. I had to literally tell him not to go in my sleeping baby’s room. Unprofessional to say the least. After poking around WAYYY too long, he went in the basement and proceeded to literally jab holes through my porch causing unnecessary damage that I now have to pay for to be fixed. On top of all that, he was obviously not experienced, or just trying to create a bigger bill for me in the end because he WRONGLY said he saw termite action. I got a second opinion and this guy said it was obvious there hadn’t been action or any termites for years. So after falsely identifying active termites (no doubt to take advantage since I’m not an expert and need to sell my house) he goes outside and pokes more holes with a sword like stick and rips off some trim on my porch. I could go on, but the whole situation was terribly unprofessional and seemed like a scam to rip off a home seller in order to make a buck. Also the quote for the same treatment was over 200$ more expensive than another true professional I dealt with. Save time, money and frustration and DO NOT USE KIRCHNERS.
Provider response
Amy,<br><br>I feel awful that your experience with Kirchner's was frustrating, and I apologize for that. I do however, feel that the frustration stems more from the outcome of the wood destroying insect report, than of the actual service. We tried to be as open and transparent as possible; unfortunately wood destroying insect reports often leave customers displeased when evidence of termites is found. I do understand and empathize with your frustration in that regard.<br><br>I believe we covered all of this in person, I would however, like to clarify a few things for anyone else that may see this review:<br>- All WDI reports legally include the basement, main living area, attic, and exterior.<br>- We arrived within our expected service window. I believe you had mentioned that your real estate agent had forgotten to tell you that we were even scheduled to come that day.<br>- The service was lengthier than most WDI reports. You had mentioned replacing parts of your porch recently. We were looking at the porch for termite evidence. I'd equate this to asking someone to finish a puzzle with only half of the puzzle pieces.<br>- There were minor marks on your wood after the service, further indicating a problem (you had mentioned you had a recurring moisture problem on your deck). Good wood doesn't tend to fall apart. Termites love wet wood.<br>- We did not try to walk into your sleeping baby's room. I'm not sure where you got this from.<br><br>Again, I apologize for the inconvenience that the WDI report has caused. We have a happy, loyal customer base, and it hurts me to know that your opinion of our company is not equivalent with the rest of our customers. I hope that you and your family enjoy the adventure that your new home will bring, and I wish you all the best.
Nicole Rosario
The man who came into our home was very pleasant and very helpful
Aaron Sullivan
They showed up late but better late than never.
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