About this provider in Highspire
All American Termite & Pest Control is a locally owned and operated business, resolving pest control problems for the last 30 years. Working to make sure that we treat homes and businesses effectively, we will provide several solutions to help control infestations. We also offer VA, FHA, and Home Mortgage Inspection…
Rating breakdown from customer reviews
4
29 reviews
Customer reviews for All American Termite & Pest Control
Jason M Grunden
Straightforward, effective and reasonable service without all the extra upsells.
Corey Bornmann
Very poor customer service. Mice and ants never went away and they did not show up for the follow up visit as scheduled. I asked for follow up visits and was told by the woman on the phone she has cancer and it's not her fault the tech did not show up. Blamed it on the tech not following thru with scheduling. Not using this contractor again.
tom palmer
We have been with this company for years . RICK is very knowledgeable and very dependable. They solved many problems for us over the years Tom Palmer
Provider response
Hi tom palmer, Your review means a lot to us. Thank You for the 5 Star review and Thank You for choosing All American Termite & Pest Control
Chris Franke
Rick doesn't return calls or follow through with his work. He strung me along and had his secretary tell me he didn't want my job.
Provider response
Hi Chris Franke, we'd like to apologize for your experience. Please give us a call at (717) 939-2539 so we can make this right.- Regards, All American Termite & Pest Control
Thomas P. Kilcoyne Jr.
Rick quickly destroyed an underground nest of yellow jackets in our ivy. He did the same a few years ago. His price was reasonable.
Provider response
Hi Thomas P. Kilcoyne Jr., thank you so much for this great review. We wish you the best of health and happiness!! - All American Termite & Pest Control
Linda Keane
I've been using All American for years and I've never had a problem with them. They have gotten rid of all my problems.
Provider response
Hi Linda Keane, your review means a lot to us. Thank you for the 5 Star review and thank you for choosing All American Termite & Pest Control
Lynn Kerr
Steve will take care of all of your needs. We use them for all of our properties. Pest problem they are quick to take care of it.
Provider response
Hi Lynn Kerr, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing All American Termite & Pest Control
Nicholas Carson
Called to get an estimate. Receptionist was very disgruntled, and immediately hung up without a word when I declined the service.
Provider response
Nicholas, thank you for bringing this to our attention. I sincerely apologize. We understand your frustration. We try to maintain the highest standards of service, but it’s clear we fell short in your case. If you would consider us again, we would like to find out how I can earn back your business. Regards, All American Termite & Pest Control
K M
Found termites in basement. Was very impressed and satisfied with price and whole house treat.
Provider response
Dear K, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -All American Termite & Pest Control
Joey Hillebert
I called with concern over a Hornets nest at my home. They were able to get someone out the same day. Rick was professional, knowledgeable and handled my concern.
Provider response
"Hi Joey Hillebert, Your review means a lot to us. Thank you for the 5 Star review and thank you for choosing All American Termite & Pest Control"
Shaun Zito
Excellent service. Very knowledgeable. Def. Recommend.
Provider response
Hi Shaun Zito, We really appreciate you taking the time to share your rating with us. We wish you all the best. Thank you - All American Termite & Pest Control
Ruthie Lupfer
We've , along with neighbors have been using their sevices for a few years. The gentleman that comes to the house is prompt and courteous.
Dennis Smith
Have been using this company for years. Initially, I called them to treat a termite infestation. The treatment they used was highly successful. I have an inspection done once a year by them. Termites have never returned. Rick, the inspector, is cordial, professional, and extremely knowledgeable. Highly recommend this company.
asia schroeder
The lady who answer the phone is super rude!
Brian Grey
I had an experience similar to another customer. I can't speak to their pest control abilities but their customer service can be charitably described as "surly." Family came down with a stomach bug last week right before a technician came. I warned him of the disease and told him I get it if he didn't want to come in. He didn't and said the office would call to reschedule. After 3 days, I called and the woman who answered the phone said that we "no-showed" the technician. Fine, don't care. Come back out. Told they would be out in the 3:30 to 4 PM window today. At 4:20, I called because we hadn't heard. The woman I spoke to said that we no showed again. "You have a smart doorbell, how would he know if he didn't show up?" That's fair, but I was inside. I don't get the notifications on my phone but they couldn't know that. I get that. "Why didn't he knock?" "Sir, I assure you he knocked." Do you know that? I didn't hear anything. "He wouldn't drive all the way down there and not knock!" I was assured of that 3 times then told that she wouldn't stay on the phone with me if I was going to try to make a fool of her. She hung up on me and then no one would answer any calls from me. Eventually, they got some receptionist to answer my calls, I think to just stop me from calling. They now won't respond to my calls, even when I just wanted to know if I needed to hire someone else. And, in case anyone's wondering, I did eventually check the footage. He rang the doorbell one time, never knocked, and left after 25 seconds. So, I guess I didn't need to make a fool out of her after all.
Sonia D
Excellent service and they are very thorough.
Provider response
Dear Sonia D, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -All American Termite & Pest Control
Kurt
Very knowledgeable professionals, who do fast and thorough termite remediation.
Provider response
Dear K., Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -All American Termite & Pest Control
M B
Great company. Friendly staff. Been using them for years.
Provider response
Thank you so much for the great review! We appreciate your business!
Leanne Martin
Awesome service! Prompt, professional, and friendly. Rick is the man to get rid of any pests! Called twice. Will use this company for any future needs. Highly recommend!
Provider response
Hi Leanne Martin, Thank you for the review. We appreciate when our customers take time to leave a note about us! We hope to see you again. Thanks! All American Termite & Pest Control
Marlene Cronin
Excellent service and great price. Came quickly and was so nice and did a super thorough job. Definitely recommend!
Provider response
Dear Marlene Cronin, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -All American Termite & Pest Control
M. Joseph Cronin
This company means serious business when it comes to ridding your home of unwanted insects or pests. We had a carpenter ant infestation in the wall of our living room and after I did some spraying to get rid of them, they started pouring out at an alarming rate. John with All American Termite & Pest Control just left the house and he was so thorough that the worry of further bug troubles has completely left my mind. He also sprayed the exterior which made me feel better about the possibility of re-infestation in the coming months. If you're getting quotes, trust me, this one is going save you a lot. I called all over in panic when i had 200+ ants coming out from my baseboard, and was ready to pay some of the big name companies whatever they were asking, which would of resulted in less treatment for more of a cost. However, John took getting rid of my bug problem as his number one priority, and did excellent work for a better price than what other companies had quoted me for. You can also usually tell when a technician cares about the customer, and with John, he made sure that my family, including our infant as well as our pets, would be safe from any sort of bugs that could bite or sting.
Provider response
Dear M. Joseph Cronin, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -All American Termite & Pest Control
Barry Albright
Very professional and responded to my needs quickly.
Provider response
Hi Barry Albright, Thank you for the review. We appreciate when our customers take time to leave a note about us! We hope to see you again. Thanks! All American Termite & Pest Control
ArsenalFanFromPA
Service and professionalism was not good the lady who received the calls answers With attitude and yelling she was mad at me cause they had the wrong address and blameing me then saying they tried to call us or reach me but we never got calls at all and we rescheduled to 2:30 when I asked for her to repeat the address and number to reschedule the appointment she got an attitude and said I had an attitude I was making sure the addresses were right but I was walking around Home Depot shopping and she’s yelling at me through the phone then said my rescheduled appointment wasn’t gonna be done then hung up I tried calling back multiple times cause I still needed the service for my rental but no answer then a couple time the phone was picked up but no one would talk.
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