About this provider in Hellertown
Quest Termite & Pest Control has been a family-owned and operated, full-service pest management company that handles everything from bed bug removal to termites, mice, bees, and so much more. Our expert team provides a fast, effective pest control services in Hellertown, PA, and surrounding areas, to help you manage…
Rating breakdown from customer reviews
4.9
236 reviews
Customer reviews for Quest Termite & Pest Management
Dominic Bracalente
Mark was great, explained everything and took his time
Jeanne Reilly
Excellent, timely service.,
Provider response
Jeanne - Thank you so much for all he kind words. We are always gracious to help you!
Brian Farrell
They were professional, on time, and explained everything clearly without any high-pressure sales tactics. The technician was thorough and respectful of our home.
Rebecca Miller
John has been at my home previously and always does a thorough job. He listens carefully when I have concerns and checks all of the glue and bait traps inside and outside my condo. I highly recommend him as a technician for any Quest job.
Provider response
Thank you for the opportunity to serve you, Rebecca! We are thankful for your trust in our organization.
Marliese Walter
Quick and efficient service for elimination of those teeny ants.
El Monte Investments
Arrived and completed service as promised
Provider response
Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team to know that our service made a positive impression. We’re grateful for the opportunity to serve you and look forward to continuing to protect your home or business.
Tina Nester
I could not be more pleased with the excellent and personalized customer service provided by Rebecca and Tom at Quest. Rebecca is very professional, respectful and polite, and truly cares about her customer’s needs. And Tom is extremely knowledgeable and concerned about protecting our home. I wish I had switched to Quest earlier!
Rebecca Francis
John did a great job... very thorough and knowledgeable. He was a pleasure to speak with and I appreciated his service. Thank you!
Provider response
Thank you, Rebecca! We will be sure to pass your message on. We appreciate that you took time to provide feedback.
Cain Cabrera
I could not be happier with the service and communication I received from Rebecca and Tom. I called back multiple times with various questions and Rebecca was very helpful and patient with me. Tom came to the house and got everything done in no time, including moving some items I had stored in the basement that were in the way. I highly recommend Quest for all your needs.
Provider response
Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team to know that our service made a positive impression. We’re grateful for the opportunity to serve you and look forward to continuing to protect your home or business.
Rebecca Therriault
Chris is awesome. He is very knowledgeable and informative!
Provider response
Thank you for taking the time to share your experience with us. We truly appreciate your trust in our team and are glad to hear you were satisfied with the service provided. Our goal is to deliver reliable, professional service on every visit, and your feedback means a great deal to us.
Rebecca Therriault
Chris is awesome. Very informative and knowledgeable.
Provider response
Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team to know that our service made a positive impression. We’re grateful for the opportunity to serve you and look forward to continuing to protect your home or business.
Joe Napersky
Great prompt service! Solved my problem and Melissa on the phone was the best what a great company! Highly recommend!
Provider response
Thank you for your review. We’re glad to hear you had a positive experience with our client service team and appreciate the opportunity to serve you.
Ted Linkiewicz
Excellent service. Great job by Chris taking care of my issues. Kendra was very knowledgeable in the office.
Provider response
Thanks Ted! We appreciate the kind words.
Penelope Tait
John came out and helped us investigate a noise in the attic which turned out to be mice. He was very professional and thorough!
Provider response
Thank you for your review and for choosing our team. We appreciate your business and look forward to serving you again.
Stephen Gallagher
Smooth, easy process started with scheduling from Rebecca setting up the appointment and answering my questions to the service technician Ethan who fully respected my house and property. Completely professional service. I highly recommend.
Provider response
Thank you for your review and for choosing our team. We appreciate your business and look forward to serving you again.
Lynedee DiPietro
Very happy with Shawn. Very thorough and took time to explain the process and what to avoid doing. Glad we called, we have used Quest before and have been satisfied.
Provider response
Thank you for your review and for choosing our team. We appreciate your business and look forward to serving you again.
Maddie Anthes
Ethan at Quest was very professional and worked hard to make sure our needs were met. We're looking forward to continuing our quarterly contract.
Provider response
Thank you for your review and for choosing our team. We appreciate your business and look forward to serving you again.
eric dos santos
Awesome first appointment. Mark our technician was great and very knowledgeable. Glad to work with Quest for future services
Jean Yasso
Tom was professional and informative
Tim Hoffman
I am a current customer of Quest. I have an appointment for today and I am trying to call to confirm the appointment. Their website says their hours are 8:00am to 5:30pm. Well is it now 8:45am and I am still trying to call them. The recording keeps saying that I am calling outside their normal business hours. As a current customer I am getting very frustrated at this delay in service.
Stan Jinjiev
I have been using them for multiple properties until I start asking questions how they do what they do, and realized we are not getting what we are paying for.When I try to contact Quest they never ansewer and when they call me back to reschedule appointment I got blamed for their poor services and blaming tenants that they were not home for service when in reality we got a call that they never showed up. Not to mention the rude lady on the phone the hang up on me and telling me she will cancel the services(I will show you who's the boss) I guess.
Joe Edelman
I just had an excellent experience with Quest! I found a volleyball-sized nest of bald-faced hornets in my backyard, just feet from my deck and where my two dogs play. I contacted Quest at 5:00 p.m. on Monday, and Ken promised to have someone out before noon the next day. What I appreciated most was their non-pushy approach. In addition to his excellent service, there was no pressure to purchase a service contract. I had previously called three other providers in the Lehigh Valley, and all three were very pushy about an annual service contract that I didn't need. When I asked for a quote for a one-time service, their fee was ridiculous. Jackson is the exterminator who showed up as promised, and he did a fantastic job explaining what I was dealing with and what the process would be to eliminate them. then, after donning a bee suit, he made quick work of the nest.
Jeremy Gauselmann
Pay them to come out and do a job he hired someone else to do it and he sprays a little but still have them bed bugs and can't get out with those either every time we turn around and get help and their state of Pennsylvania no one don't want to help us
Nancy Ferrer
They didn't help too long see get appointment 😒
Provider response
Hi Nancy - I apologize but I have no record of you contacting us. I am happy to help resolve any pest management issues you may have. We look forward to helping you.
Allison Fiorini
MY husband scheduled an appointment with this company to come help us solve an issue with yellow jackets on our home and they never showed up and never called us. Unprofessional.
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