About this provider in Fleetwood
For over 40 years, Green Giant Home & Commercial has been known for leaving satisfied clients with great-looking lawns and healthy shrubs and trees. We provide residential and commercial lawn care and pest control in the local area, including Reading, Bethlehem, Lancaster, and everywhere in between! Using sound Plant…
Rating breakdown from customer reviews
4.7
143 reviews
Customer reviews for Green Giant Home & Commercial
Donald Dickerson
Too early to fully evaluate. So far am pleased with your service. Grass is growing nicely and covering up last year's crabgrass spots so I am pleased with that. The real test will come when hotter weather is here and crabgrass normally grows.
Roger Levesque
Signed up for annual weed and feed service. Company contacted me several days before each Application. Service agent was friendly and efficient. Have experienced no issues to date. Reliable and timely.
Provider response
Thank you Rodger for the 5-Star review! We really appreciate it.
Cosmic Charlie
Very dependable and excellent service
Provider response
Thank you for the review Charlie! We really appreciate it!
Marshall Scicchitano
Great service and attention to detail. I've been using them for years. Highly recommend
Provider response
Thank you for the 5 star review and you nice comments! We very much appreciate it!
Joanne Houptley
Very thorough. No problem with pests since we have the service.
David Eakin
They are great with their communication, even better at making the yard the envy of your neighborhood
Provider response
Thank you David for the great review!
Elizabeth wright
Always come when they say they will, professional and thorough
Provider response
Thank you for the 5-Star review Elisabeth!
Carol Adams
The staff are all friendly & very knowledgeable. Very thorough service, are able to help in keeping our lawn & trees healthy & green, thank you.
Provider response
Hi, Carol. We are thrilled to learn that you had a positive experience with us!
Dan Thomas
They were on time, polite and went right to work. Great service!
Provider response
Thanks for the 5-Star review Dan! We appreciate it!
pennypackerjp
Professional in every way. Was able to talk to me and explain my different situations going on in the home. Extremely reasonable pricing and helpful when it came to advice and other things I would do in my grandparents home to help out even more. Have them set up on a regular schedule now and couldn’t be happier!
Provider response
Thank you Josh for your great review! I glad “our” Josh was able to help you with your grandparents house!
Dave Ellis
All looks good- please stop asking for a review. That is why I left the last company- too many unneeded emails.
John Prange
We have used Green Giant for the past 3 years for our lawn and shrubs. The technicians are always very professional and careful of our property. Our lawn and shrubs look beautiful.
Provider response
Thank you John for your great review and your comments!
Debbie Shaffer
Have not had the results I was expecting. Still have crabgrass and some kind of leafy weed and a few dandelion. Had one visit from technician but still no difference. Called again and waiting for response.
Robert Dempsey
Seeing too much crabgrass at the edges of the driveway
K H
***UPDATE*** I hired on a "NEW" lawn fertilizing company that knocked my weeds out in 2 applications. I can't believe how nice my lawn looks. I had green scam giant for 2 years and always had tons of weeds. I have all the invoices from them. Showed the new company and said these were probably not used properly or even if at all. Beware and make sure they are doing what they actually say. I would avoid them all together!!!! Good place if you want to spend money for a yard full of weeds. Their excuse was I took 2 months off from lawn care because of COVID-19 and my employment. I had weeds for 2 years that they can't "get under control" but those 2 months really did it! Better off buying the stuff that you can get any any big box store. Place is OVERRATED!!!!
Provider response
Koby Hregician,<br><br>Just to be clear, the picture you posted was taken in August of 2019. You hired Green Giant in September of 2019 – that was NOT our work.<br><br>Your picture shows the condition of the lawn before we started your service. (That questions your credibility.)<br><br>Regarding your original review in 2020, and your recently updated review, I’d like to add some information about the situation. <br>- As you know, your lawn was nothing but crabgrass and bare spots when we started – that’s not a problem for us, these situations are very common. However, it takes time.<br>- We identified and treated an infestation of grubs in October. The grubs were there long before we started service at your home. We treated the grubs to minimize the damage. <br>- You only had three regular treatments in 2019 (out of 6)<br>- You also only had three regular treatments in 2020 (out of 6). <br>It takes time to turn around a lawn that has been neglected like yours was. It usually takes at least a year. I’m glad that you are happy with your current lawn care provider. If you would have stuck with our service, I am certain that you would be very pleased with our service as well.<br>
Jason Kiwak
Showed up to do an assessment which cost $160. Stated they would send me a quote and schedule the work. I never heard back from them after following up by email and phone several times.
Provider response
Jason, our general manager met with you and gave you our pricing. You declined to provide a credit card or pay in advance. If you are still interested, please provide a credit card or send us a check in advance. Once the check clears the bank, we will schedule the service.
Lisa Burkhart
Came out last tuesday and did fertilization and weed killer. We have had their service for 6 years. When they came out last Tuesday the next morning my planted flowers were wilting. Watered them and realized green giant sprayed the afternoon before. Have been calling since then with no results. The bill was approximately 100 dollars. Cancelled the service agreement today. Had to leave another message. Do not use them.
mary duh
Made an appt and left work early to be there when they came. .. Never showed up or called. Not a good impression for a new customer
greg whitehawk
I Called this company in the summer to help with my yard, they informed me there was nothing they could do but in the fall they could. Mean time, I find a company to help and they had it all under control. Well supposedly they emailed and called with voicemail. We received no email and as far at the voicemail, I delete them all, never listen to them. I owe 3 companies, my phone goes non stop. This company just randomly shows up and does my yard (no contract or no contact with me). They come and aerate my yard. At first I thought it was from the person that I paid 2,000 to do my yard month and half before this. Well I get an invoice an invoice in the mail. I had my office reach out and try to figure it out. The office staff here is so unprofessional and can't even get the "owner" on the phone. Josh has never called me back. I got a puppy 4 months ago, and when we were training him on the unground fence we noticed it did work. So the company came out and noticed the wire was broke in two spots in the yard. He informed us it was from the Aerate and wasn't under warranty. Now when I told the office manager, she told me I was lying and I just made this up. When In fact, we weren't using the fence prior to this. If they woulda made contact and actually talked to me, I woulda told them the fence was there. The Other company asked and knew this. Now they send the invoice to collections because I refuse to pay for something that I did not ask to have done after they told me they couldn't help me. Also had to contact a lawyer about this situation. There was NO confirmed answer of me having them come out. There sales person took it on himself to have my yard done without my permission. like I said when contacted, they told me they couldn't help me at the time of need.
Provider response
Mr. Whitehawk.<br>On June25, 2020, you spoke with our salesperson and asked for aeration with seeding and you wanted it done right away. Our salesperson (correctly) advised you to wait until fall – because seeding a lawn in the summer almost always fails – due to the heat and dry conditions. You told our salesperson you were good with waiting until fall.<br>On that same day, we also sent you a confirmation email showing that you were scheduled for the service and the price.<br>Fast forward to October:<br>-Your service was provided on October 28.<br>- Prior to that, on Friday October 23, we sent you an email alerting you that our technician will be out in the next 2-3 business days to perform the scheduled service. This email also mentioned that you must mark any underground utilities that are less than 6-inches deep. That message even mentions dog fences.<br>- Also, on Friday, October 23, we placed a phone call to you and left a voice mail message with the same info as the email above.<br>-On October 28th, our General Manager did the aeration and seeding. While the work was being done, a woman came outside with a puppy. For about 10 minutes, our General Manager spoke with her about the service being performed and the puppy.<br>The woman commended our General Manager on the job he was doing, and told him she was watching him as he serviced the property. She mentioned several times they were excited to get grass growing on the property again. Our General Manager finished the property, flagged the lawn with our service sign, and hung the invoice and watering instructions on the front door.<br>- On October 29th, an after-service email was sent to you stating that the work was performed.<br>We try to be as upfront and communicative as possible with all of our customers. We have set up multiple confirmation and notification systems to allow our customers to be as informed and updated as possible. We did not receive any communication from you, between late June and November regarding cancelling the service you had requested, despite the many emails and phone calls that you received.
Jill Noble
Nope, they tell you 1 service add on other treatments & tell you the YOU Signed up for them. NEVER AGAIN. SCAM ARTISTS! They pad your bill with something else ...BEWARE
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