About this provider in Beaver Falls
Boo’s Bug Stoppers understands the types of pests that we get in western Pennslyvania. Many of these pests require special treatment. We know that you just want to eliminate the pests in your home or business. And you want to keep your family or customers safe from toxic chemicals. Rodents – whether they are rats or…
Rating breakdown from customer reviews
4.9
388 reviews
Customer reviews for Boo's Bug Stoppers L.L.C.
Paul Lawry
They treat you like family ( a good family) & know their business!!! Even with the transition to another service tech (DJ) all is well & he didn't miss a step from the training he received from Jacob. We'll continue to build our relationship!!!
Provider response
Paul, Thank you so much for your kind review! We try our best to create a family environment both within our staff and amongst our customers. You've been with us for a long time! We appreciate you so much!
Bonnie Leahy
Jacob was super nice and very informative.
Provider response
Thanks so much for your review, Bonnie. We're glad Jacob was able to help you out. Feel free to reach out anytime you need us. We are always happy to help!
Michael Collins
The customer service was friendly and walked me through their process offering why's to the how... I paid $350 one time visit.
Provider response
Michael, Thanks for your 5 star review! We're always here to help if you ever need anything else. We're glad you had a good experience!
Susan Miller
The very best. Going above and beyond!
Provider response
Susan, Thank you for your review and I apologize it's taken so long to respond to this review. It slipped past me somehow, but please know we do appreciate you! Thanks again.
Joyce Sheet
Tony is our technician. He was so polite and so respectful of our property. He took time to explain what was happening with our ant problem and what he was going to do to eliminate the ants. The ants have now disappeared. I would recommend Boo's Bug as well as Tony for any pest problems.
Provider response
Joyce, Thanks so much for your kind review! We apprciate your business and will be sure to recognize Tony for doing such a great job in taking care of your ant issue. Thanks again.
G Brian Davidson
Competent, knowledgeable termite inspector. Found past damage and evidence of past treatments. Waiting for warm weather for preventative treatment.
Provider response
Brian,<br><br>Thanks so much for your 5 star reveiw. We look forward to taking care you when the weather breaks!
Pamela Barsottini
I had Boo's Bug Stoppers last year. I should have put this on at that time. This company is Awesome 👍. They came in the Spring of 2025, sprayed inside and out. To this day, as of March 2026, we have had no ants, no spiders or any type of pest in our home. Thank you Boo's for keeping my home pest-free. 💕 You have been highly recommended to my friends and family. 👍👍💯💯
Provider response
Pamela,<br><br>Thanks so much for your google review! We appreciate your business and referrals! Thanks again, and never hesitate to reach out if you need anything!
Polly Schaefer
Just met David. Extremely nice man. I will miss Courtland for sure, but I guess you have to keep moving forward!
Provider response
Polly, thanks so much for your 5 star review! Courtland has been promoted to a sales manager position, but I'm confiedent you will find all of our techs do excellent work and are very professional. Thanks again for your review!
Marsha Barbati
They are always friendly and thorough!!
Provider response
Marsha, Thank you for your review! We appreciate your continued business over the years!
Cameron Hiltz
Very professional. Walked the house with me as we checked for areas of concern and issues. I’d highly recommend!
Provider response
Cameron,<br><br>Thanks so much for your review! We appreciate your business and never hestiate to reach out if you have any other questions or concerns. We are always happy to help.
Doug Shymoniak
Boo’s Bug came out yesterday for my quarterly maintenance service, and I was genuinely impressed with their technician, Tony. Despite the freezing wind, he greeted me with a big smile and took the time to explain everything he planned to do, making sure I didn’t have any questions. He was polite, professional, and incredibly friendly throughout the entire visit. 10/10 would recommend.
Provider response
Thanks so much for your review, Doug! We appreciate your business, and we'll be sure to pass on your review to Tony. Never hesitate to reach out if you ever need anything. Thanks again!
Jim Dick
Very satisfied with service. Dave was on time, polite and very concerned with any problems we may have had!
Provider response
Thanks for your review, Jim! We appreciate your buisness. Glad Jacob's doing a good job for you!
M
Very pleased with your service!!!!
Provider response
M,<br><br>Thank you for your 5 star review! We appreciate you business and your feedback!
Mardele Sinclair
We are very pleased. All your people have been very helpful.
Provider response
Great Mardele! I'm glad to hear our people have been doing a good job for you! We appreciate your business and review!
Frank McElwain
They are doing a fine job. Always make a contact before arriving. Conscientious and thorough.
Provider response
Thanks so much for your 5 start review, Frank. Please reach out if you ever need anything. We appreciate your business!
sandy Oshea
The fellow that came was very nice, he checked all 5 mouse boxes, did not need to replace the food in any of them, thought visit was quite expensive
Provider response
Hi Sandy, if you ever have questions or issues about service, feel free to contact the office any time. We're going to look into the service plan you are currently on, and I'll have our quality control manager reach out to you to discuss possible changes.
Cullen Bohanonn
Honestly the problem became way worse after they were here. They threw bait blocks all over my attic, which after talking to more experienced pest control companies, I learned attract more rodents. In response to their response, yes I received service under a different name. I understand follow up visits are sometimes required, but the way this all transpired was just not professional. I called for carpenter ants and asked if he’d look in the attic. He looked and said he threw bait blocks all over the attic. The bait stations should be outside. Now I have to get all the bait blocks out of my attic and hire a real pest company. Waste of 350 dollars. Rest assured I wouldn’t make all this up. They’ve attracted so many more pests to my home. Go with Grace Exterminating; they actually know what they’re doing.
Provider response
Cullen, we do not have your name in our service history as someone we've treated. Are you sure you used Boo's Bug Stoppers or would you have received service under a different name? If so, have you called the office for a follow up visit? Sometimes follow up visits are required, but we need you to call into the office so we can learn more about what you are having issues with so we can help you. The office number is 724-601-3223. Thanks.
Terra
Asked to have someone come out for ants being big problem but also been having to many centipedes and spiders. Was told they were only treating my ants and I'd have to make another appointment for the rest when they got here. We'll I had big ant problem in my one cupboard along counter. The counter where they treated it has been good but did nothing to my cupboard and seems the ants just multiplied there since they didn't treat there 😐 really frustrating I paid 250 for the problem to never have gone away.
Provider response
Hi Terra, I'm sorry to hear you are still having an issue with your ants. Sometimes those little ants require follwup treatments depending on the size of the colony and severity of infestation. I'm going to have our Quality Control Manager reach back out to you. If you ever have any questions or issues after your service, feel free to call into the office. We try our best to make sure you are taken care of. Thanks for your feedback.
Ethan McCutcheon
They said I didn’t have bedbugs found 4 since then and bug bombed the place and those didn’t work either
Provider response
Ethan, thanks for reaching back out. Due to the fact that bed bugs are very difficult to detect, especially when a large infestation is not present, they can be missed from time to time even with a thorough visual inspection. Furthermore, we typically don't recommend treatment without certainty of a present problem. We will reach back out right away to get you pricing on a treatment. Going forward, if this were to happen again, capture the bug or send a picture so we can confirm it and get you set up with a proper treatment. Typically the over the counter bug bombs won't get the job done. We will be in touch today.
Darlene Dzialowski
I believe it was a waste of money. They came in for less than five minutes said I had sewer gnats and sprayed down my plumbing system and left. And I paid $220 for that? I actually called a different company in. They came in the following day. They were there for at least 20 minutes, and they were not distinguished to be sewer gnats they were found to be Mold gnats from overwatering plants and he sprayed in different areas and different locations and was a lot better job and actually sold me on a continuing service so do not use this company go with a better well-known company.
Provider response
Darlene, I'm sorry to hear you had a poor experience. We do strive to deliver excellent customer service and want to cultivate strong customer relationships. If you had reached back out to let us know you were dissatisfied, we would have been glad to come back out to make it right. I'm going to have our Quality Control Manager reach out to you. I do appreciate your feedback. We surely can use this situation as a trainable moment for our staff to improve upon.
Ginny Jacob
Would not recommend. They came out to my house last week to inspect the bees going in and out of my chimney where it meets the roof. They told they were honey bees (they were not), would not come inside to look at all the dead yellow jackets to verify and fed me a lot of BS because they did not want to get on the roof. It wasn't until I called them to come back that I found out "even if they weren't honey bees we can't access the roof" - instead of just being upfront. When I set up the appointment, I gave a heads up about my roof. They charged me $175 to take care of the ground bees nest. Today, S & R Pest control came out and took care of the yellow jackets on the roof for $140. Just be honest.
Provider response
Ginny, I'm so sorry you had a poor experience. Our company policy is to keep our customers and our technicians safe at all times. As such, it's normal for them to make the decision on site if they feel roof conditions are too dangerous to climb. They should have communicated this upfront. It's unfortunate that this is also a rare case that we misidentified the type of bee that was getting under the flashing of your chimney. Sometimes this can happen when we cannot get a good visual confirmation at their entry point. I can assure you these instances are rare and I'll be using this as a teachable moment for our technicians to ensure this doesn't happen again in the future.
James Jones
Seems very expensive for area treated.
Provider response
James, Thank you for taking the time to leave us a review. We are sorry to hear that our pricing did not meet your expectations. We strive to ensure our prices are competitive while maintaining the high-quality service our customers expect. We would love the opportunity to discuss your concerns and how we can better serve you in the future. Please feel free to reach out to us directly at 724-601-3223.<br>Thank you for your feedback, and we look forward to hearing from you.<br><br>Best regards, Josh Koach, Owner, Boo;s Bug Stoppers, LLC
RP Mcmurphy
Expensive. Make an appointment. Have to wait even if you're terribly allergic.
Provider response
Hello RP, Sorry about the inconvenience. This summer has been crazy with much higher volume of yellow jacket calls than normal. We strive to get customers scheduled as quickly as possible, but it has been challenging with such a high call volume. Also we currently are at industry standard pricing or lower across all of our services, which is a really good deal when you compare the quality of our work to our competitors. Sorry again for the inconvenience. I hope you will give us a try again in the future if you need anything. Please don't hesitate to reach out. I hope you get your issue resolved.
Alisha Cumpston
They came to give an inspection. Very professional & helpful. I have not booked services yet therefore only rated as a 4.
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