About this provider in Worthington
With over 125 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer
Rating breakdown from customer reviews
4.9
355 reviews
Customer reviews for Orkin
Entillon shadow
So far, I’m not impressed whatsoever. They’ve told us three different prices multiple times. They auto-charged the wrong amount to our card, refunded it, and then decided it was going to be 50% more than what it was originally. After the first visit, they decided they wanted to come back the next week. This is supposed to be month-to-month service, and they said every 30 days. I’m not paying you once a week to come out. Of course, they scheduled this on a Friday late at night out of the blue, so
Provider response
Hi Entillon <br>Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (614) 441-8960 to speak with a customer care representative about your recent experience.<br><br>
Debra G
I hired Orkin to help me get rid of ants. When I spoke to the initial agent, he set me up with a plan that would cost about $900 a year, but guaranteed to get rid of the ants. When the technician came out, he said I didn’t need that that a one time cost of $225 would do the trick. Two months after the last application, I have ants everywhere. I called Orkin and they said I would have to start over and pay the Initial fee again. I said why would I do that when it didn’t work the first time and yo
Provider response
Hi Debra <br>We are sorry that your experience didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime at (614) 441-8960. Again, thank you for your feedback!<br>
Melissa Koeth
I contacted Orkin on July 18 with the below message. I have received no response. When I signed up for an annual service plan on July 8, I was told my initial appointment would be the following day, that the technician would inspect all around my house, basement, attic, garage, and that the appointment would take approximately two hours. When the technician arrived on July 9, he told me he was there for the initial appointment and collected payment. He explained that he was still learning what h
Provider response
Hi Melissa <br>we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family. We want to make this right - call us at (614) 441-8960 and we can talk about making it up to you.<br>
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