Provider profile

Orkin

4.7 stars from 2,369 customer reviews · 19579 Progress Dr, Strongsville, OH 44149

  • 4.7 out of 5 stars
  • 2,369 customer reviews
  • Strongsville, Ohio
  • Open 7 days, Early hours, Evening hours
4.7
Rating
2,369
Reviews
Yes
Claimed
Yes
Website

About this provider in Strongsville

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledrodents
Praised forknowledgeable
Methodsbed bug treatmentpreventative pest control

Rating breakdown from customer reviews

4.7

2,369 reviews

5
2,056
4
178
3
40
2
24
1
71

Customer reviews for Orkin

AT

Adam Toma

1y ago

The whole thing is a scam. They say 100% Money back guarantee and as aoon as you make a complaint they argue and fight with you about it. Today was the last atraw. I requested to speak with the person in charge I was told Rob would be able to assist. Rob w absolutely unprofessional and argumentative he was not willing to listen shy pay for a service for 12 months and you've done less than nothing to rectify the issue?? I've baked things for these people back when I thought we'd get somewhere...

Provider response

Hi Taren <br>Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (216) 303-7921 to speak with a customer care representative about your recent experience.<br><br>

ME

Marty Elkins

1y ago

Orkin is very unreliable, I hired them for pest and mosquito control. Their service technician never came to my third pest appointment and they never performed the mosquito service. I signed a service agreement and they charged $40 over the signed agreement and I had to call and get it refunded. They charged for services they never completed and charged $40 over the service agreement monthly. I would recommend finding other companies that actually perform service and follow their own service and

Provider response

We apologize for any inconvenience you experienced with our services. Please contact us at (216) 303-7921 to discuss and resolve these issues.

JJ

Jamil Johnson

1y ago

This will be my first and last time going with Orkin. One star is even too highly of a rating. I paid $600+ for a bed bug treatment that did absolutely nothing, the problem was still there THE NEXT DAY. A waste of money, time and preparation. I’ve tried to contact them for a follow up appointment but they don’t answer the phones, nor do they return calls! If anything, I want a refund, but considering their poor communication & customer value, good luck with that! You schedule a appointment windo

Provider response

Hi Jamil <br>Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (216) 303-7921 to speak with a customer care representative about your recent experience.<br><br>

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Treatment and cost guides before you call

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