About this provider in Springfield
We offer general pest control services in the Dayton and Springfield Ohio area. Services include the greater Miami Valley. Services from general pest control to termite treatments and termite inspections.
Rating breakdown from customer reviews
3
2 reviews
Customer reviews for Safe Home Termite & Pest Control
Cade Mclarty
Safe Home Termite and Pest Control did an excellent job inspecting a property, but also when the lender required an additional outbuilding inspected came back out to fulfill that request almost 2 weeks later. I will be referring all my friends and family that need an Wood Destroying Insect inspection to Safe Home.
Sheila Zimmerlin
This is an unprofessional establishment. You pay $264.00 the first time they come out and spray for pest. You have to wait 21 days after they spray and then they will come out and it’s $100 next time they come out. The first time the exterminator for Safe Bug comes out it was pure hell every single day. Didn’t get better not one day after I paid $264.00 I called 3 times to speak to the exterminator. Name is Rob. He wouldn’t call me back not once. When you call their number for Safe Bug I believe you get his mother answering phone. I left several messages for Rob to call me the chemical was not working and Rob would not return my call. You have to wait 21 days after they spray for them to come out . Not one returned phone call. UNPROFESSIONAL!! He grabs your $264.00 with no problem. He wants that initial payment and does nothing to back his chemical!! I had them spray August 5, Here it is August 30th nothing got better absolutely crap he puts down. You’re better off going to Dollar General and get a can of raid!! He doesn’t know bugs!! He just knows the $$)) How much he can make. He’s a one man band no Establishment, it’s not a real business!! So his mother relays a message to me she says in the State of ohio if you don’t have pest we can’t spray!!! Are you kidding me that’s what the dirt bag says after getting $264 bucks??? Well if I didn’t have pest why did you grab the $264.00??? People run, do not choose this company!! Or should I call this a company?? lol Run, go to Orkin or Lowes even to buy a chemical!! This guy didn’t know you can’t see a black carpet beetle legs unless you got a microscope!! He didn’t know he’s insects!! He just wants to take ur cash and run!!! DO NOT CHOISE THIS GUY!! You will thank me!! I promise you!! He laid water down and left with my money!! You don’t have a boss, your a joke!!! People will write trashy reviews on you, there’s more to come. You wouldn’t know an ant 🐜 if it climb up your nose!! You Don’t know your bugs!! I sent indian Meal moths to your mommy’s phone number requested by your mother and you still don’t get it!! No idiot it’s not the 3rd house, I told you that the pantry pest are coming out of the dog treats. They are a nocturnal bug a night time pest. Again you have to use a microscope to see their eggs!! I used Integrity Bug solutions and I’m paying more money and they back their products 100 percent guaranteed!! He has 40 years of experience and identified the pest in 5 seconds!! Why couldn’t you Rob?? call Integrity Home solutions!! People will thank me!! Good luck Rob, Your a liar and it’s sad you can’t back your products!! This is a message to you and Deanna your mother, under the Ohio Revised Code in the State of Ohio it’s called THEFT for stealing money and not doing the job!! Lying, theft!! Good luck with that!! You do not listen do you, again unprofessional, I have lived at same address for past ten years my dogs have ate these bones for 8 years these bugs are in everything I own, they are so tiny they have gotten in everything I own, now do you get it?? Maybe if I drew you a picture you would had understood!! You think??
Provider response
Sheila,<br><br>We appreciate the 1 star review. After talking to our technician Rob who serviced your home. We informed you we wouldnt be able to meet your needs yesterday, 22 days from the original service we completed back at the beginning of August. Upon Robs arrival to your home, you sent us multiple pictures of black spots in bags that you had collected. You informed us you cant sleep at night because the bugs bite you and your dog. And you could only sleep during the day because that when they wouldn't bite. You said the bugs come from the dog treats, but your dog loves them so you keep getting them anyways. You had duct tape on doors and window seams, and plastic on your carpets when Rob arrived. Rob checked and found no bugs stuck to the duct tape and asked you to see the bugs in question that you had an issue with. You told him you couldnt find them right then because they were hiding. The bugs in the bags he felt were black dots or "feces" dots. That concerned Rob in the fact you also told him 2 other companies couldn't fix and help with your problem in the past.<br><br>We treated your home on a one time service for carpet beatles, mites, and general pest for $268. This is our price for specialty treatment. During the treatment you also told Rob you were trying to get certified as a pest technician to try and treat and get the bugs yourself because other companies couldnt solve the issue. But you couldnt get past one section on the state test.<br><br>After Rob treated, he explained to me that he felt this was a losing battle and that these bugs werent present and instead imaginary. He said he asked for proof and you had a story or reason why he couldnt find them. He listened to your story for 30 minutes and felt that we as a company couldnt fix the issue. <br><br>As a company licensed by the state of ohio we cannot continue to treat a home if we cannot see what we are treating. When you called yesterday my office explained to you that unfortunately we couldnt meet your needs going forward. You didnt like this response, and instead left this 1 star review. We owe you nothing, your service was a one time treatment service completed and done. You never asked nor did you sign up for a contractual renewal program. <br><br>I hope you can find your peace going forward. Im sorry this is the 3rd house that you've had all these exact same bugs. Hopefully you can get some answers. <br><br>Bryan E
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