About this provider in Northfield
The Pest Detective in Northfield, Ohio delivers safe, effective pest control and rodent control with pet and kid-friendly products. We help homes stay protected and businesses keep running smoothly with seamless commercial pest management. Our team is dedicated to providing the best service and lasting results for…
Rating breakdown from customer reviews
4.9
119 reviews
Customer reviews for The Pest Detective
Kevin Shrestha
John is very professional, friendly and detail oriented. He helped us with an outdoor hornet nest removal and yearly preventive outdoor sprays. He does terrific work overall!
Provider response
Thank you so much for the support!! I’m happy to help.
Juanita Figueroa
John took care of issue with pest in a timely manner
Provider response
Thanks so much for supporting The Pest Detective!
Nicole Taylor
John is very responsive and keeps me informed of his arrival and planned course of action for eliminating the mouse and pest problem in our home. We quoted a few larger companies, and John’s attention to detail and responsiveness won us over. I would highly recommend!
Provider response
Thank you so much supporting my business!
Debra Klimkowicz
Love John our bug/pest guy. Friendly, reliable, and efficient. We have had an annual contract with him for years. Highly recommended!
Provider response
Thank you so much for supporting my business and I appreciate you sticking with me through the years!!
Russell Brady
John was on time, friendly, and kept me informed throughout the process. 10/10 would recommend.
Provider response
Thanks so much for your support!!
Mark Smith
This person can't keep an appointment (which he chose the time/day) for the life of him, so get ready for lots of rescheduling and/or showing late. Oh, and you'll typically have to call after an appointment is missed to find out if it's still happening or not. Has one strategy for mice (spray foam + poison bait, you could easily do it yourself, this is somehow worth close to $400), if it doesn't work, has no backup plan.
Provider response
Mark — I’m going to clarify this so anyone reading has the full and accurate context.<br><br>All appointments were scheduled and confirmed in advance, and every scheduled service was completed. In several cases, access required coordinating with tenants who were unavailable or difficult to schedule, which created delays — but all work orders were ultimately fulfilled and documented.<br><br>In addition, you were provided with full service records, including technician check-in and check-out times for each visit. Despite this documentation, you’ve continued to claim services were not completed based solely on tenant reports of ongoing rodent activity, which does not reflect whether service was performed.<br><br>Regarding pricing — your statement is inaccurate. At no point were you charged “close to $400.” In fact, you repeatedly requested that services be kept under $250 per property. That limitation directly affects the scope of work that can be performed, especially on properties with significant underlying issues.<br><br>And that leads to the bigger issue — the condition of the properties themselves. Multiple structures have deteriorating foundations, rotted wood, and structural gaps that allow continuous rodent entry. In those environments, rodents will re-enter regardless of basic treatment. That’s not a product issue — it’s a structural one.<br><br>We do perform exclusion work to seal accessible entry points as part of our service. However, pest control does not include rebuilding failing foundations or replacing rotted structural components. Those conditions must be properly repaired to achieve long-term results.<br><br>The original services addressed accessible entry points and active infestations at the time. As documented, new activity later developed through separate, newly formed access points — which is common in properties with ongoing structural deficiencies that are not being corrected.<br><br>Long-term resolution in these situations requires proper repairs, maintenance, and often ongoing service — not a one-time, limited-scope treatment.<br><br>Professional pest control is not comparable to DIY or bare-minimum service. It involves inspection, materials, exclusion work, and accountability.<br><br>I stand behind the work that was completed and documented.
ND
John, was great. He was thorough and took care of our mice problem.
Provider response
Thank you so much for the review!
Kristi Scott
John has serviced our home and rental properties on several occasions. He is reasonably priced, responds and schedules quickly, and is a pleasure to work with.
Provider response
Thank you very much for supporting my business! Always enjoy working with you!
Uddalak Majumdar
An excellent service. John is an excellent standup young man with his own Small business. He delivers prompt and expert service. Everything is taken care of. He’s easy to work with and is completely trustworthy.
Provider response
Thank you so much for the support!!!
jesus nebot
John is very knowledgeable and will make sure your property is fully protected against any possible infestation.
Provider response
Thanks for the support Jesus! Let me know if anything comes up 🫡
tfmooney1
A nest of bees had invaded one of the posts on my front porch so I call John at The Pest Detective to exterminate them. John had done a great job on a previous extermination so I called him again. He responded very quickly and eliminated the stinging hazard right away. I will use The Pest Detective for all my pest issues.
Provider response
Thanks so much for the support!
Kevin Craig
John did an excellent job of ridding my home of its rodent problem. Highly recommended!
Provider response
Thanks so much for the review!
Revanth Kolli
I've worked with The Pest Detective a few times now. Professional and very reliable service!
Provider response
Thanks so much for the review Revanth! Happy that I could help.
Reshawn Lee
Timely, fast, efficient & affordable
Provider response
Thanks so much for the support Reshawn!
Allen Ontko
Professional and knowledgeable individual, we had a excellent experience with this company!
Provider response
Thanks Allen!
Matt Berardinelli
John did a fantastic job in eliminating our yellow jacket nest in the wall of our patio as well as helped us in identifying an entry point of mice in our home. He fixed the entry point issue and the mice were removed as well! Highly recommend.him! He is very prompt with every visit even telling me when he was running behind. He is also very fair with his pricing as well!
Provider response
Thank you for the support Matt!
Robert Maiolo
Pest Detective delivers great service that has worked every time. The prices are better than anybody I’ve used before and I think the professional is better too.
Provider response
Thanks so much Robert!
Skull Duggery
My family and I were so grossed out because mice had invaded our sunroom which is attached to our house. John came in and totally took control of the situation. He figured out how the vermin were getting in and sealed thier entrance. Then he placed bait traps all around the outside to take care of anymore that were around. We are very pleased with John's professionalism and knowledge of how to eliminate the problem. John has also followed up with us multiple times to ensure we are satisfied. You can not go wrong with The Pest DETECTIVE! I highly recommend him to anyone who dealing with any kind of pests.
Provider response
Thanks for the review!! Your support means the world!
Helen Rechin
Had a mice issue and called Pest Detective and I’m so glad I did! They were very thorough. He Sealed up entry points, set traps and followed up to make sure my issue was resolved. He took the time to answer ant questions and gave me prevention tips to keep the problem from coming back. I highly recommend Pest Detective!
Provider response
Thanks so much for the support Helen!
Alexis Johnston
We had yellow jackets behind the trim in our sliding glass door & in the wall. We tried to resolve the issue ourselves. After many attempts we admitted defeat and called John. One treatment & done. Thank you very much!
Provider response
Thanks so much for the review Alexis I’m glad I could help!!
Jim Mullner
John was able to promptly handle the work of spraying the whole perimeter of the house and also take out a nest of yellow-jackets at a good price.
Provider response
Thank you for supporting my local pest control service!
Cheryl Klima
The Pest Detective responded quickly with a same-day appointment that eliminated our hornet problem in one visit. Very pleased with the excellent service.
Provider response
Thanks so much for the feedback!
Kevin Owens
I had a tenant text me at 8am on a Saturday about seeing mice on the 2nd floor of my property. I searched Google for "the best rodent exterminator in Cleveland" and The Pest Detective was in the top 2 or 3 listings. I checked the first listing, but was unsure. I clicked on The Pest Detective and LOVED everything about the company, but the "About" page and the info on the "Rodent" page sold me. I texted and called John over and over that same morning. I am certain I was probably annoying about it. We connected late morning on the phone, he was at my rental property at 4pm, and texted me photos with an update within 90 minutes! He found and fixed many ingress areas, laid 12 bait stations and loose cakes throughout, and set a follow-up date!! The price was reasonable and competitive, and I paid immediately. I love his use of his website, texting, and links with online payment. Look, my tenant has small kids. I am a responsible owner. It means EVERYTHING to me to provide a great property. John, owner of The Pest Detective, is now part of my Real Estate Team!! Off the chart service and solutions!!! If you need a GREAT pest control specialist, call John at The Pest Detective! 9/23/2025 -UPDATE Things went so well, I have used The Pest Detective at my mom's house for little field mice and ants, at my house for concrete ants getting into the kitchen, and at my rental properties. Always quick, timely, professional, and very thorough with the problem solved. The Pest Detective is the only service I will use in my own home, my family's homes, and certainly for my rental properties. Don't waste your money or time on a lot of marketing and overhead with other companies; call John at The Pest Detective and get fair-priced solutions fast. Thanks, John!
Provider response
Thanks so much for this feedback Kevin! I am glad to help!
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