Provider profile

Terminix

4.8 stars from 50 customer reviews · 3812 Pearl Rd Unit 23, Medina, OH 44256

  • 4.8 out of 5 stars
  • 50 customer reviews
  • Medina, Ohio
  • Open 7 days, Early hours, Evening hours
4.8
Rating
50
Reviews
Yes
Claimed
Yes
Website

About this provider in Medina

Since 1927, Terminix has been Medina, Ohio's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nuisance wildlife like…

Rating breakdown from customer reviews

4.8

50 reviews

5
43
4
1
3
0
2
0
1
2

Customer reviews for Terminix

AV

Alison Vargo

4mo ago

Wonderful service. Alex was incredibly helpful and was able to answer all concerns! Will be suggesting Alex and his Branch to others in the future!

Provider response

Alison Vargo, we're happy to hear you had such a positive experience with our team!

CW

Carla Wallace

5mo ago

Michael is one of my favorite service members. He’s thoughtful and thorough on each visit. I’m able to reach out anytime if needed. I’ve had no issues on pest control since using Terminix.

Provider response

Hi Carla Wallace, we are very happy to have provided you with such a positive experience!

MR

Mary Roberts

5mo ago

Mike was professional and efficient. He said he will check back in 2 weeks to see if the treatment has been effective.

Provider response

Mary Roberts, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terminix.

BH

Becky Hostetler

9mo ago

I had an appointment scheduled for the times 1-5P.M. on 11-12-25. At 445P.M. I called to see if they were close, with us having to be out for four hours, I wanted to know they were still coming. I was told that they talked to the tech who said he was 10-15 mins away. A hour went by with no call and no show. So when I called the representative who by the way was very sweet and respectful, told me that the tech canceled my appointment with no reason. So we rescheduled for 11-14-25 for the times of 8-12, feeling it was happening again I called at 11:30, was told my tech was about to call me because he was about to be at my house. Again no call no show. So I called to talk to a supervisor, she took all my info and said she would return my call and let me know what was going on. Never heard back from her. I had to call again ask

BH

Brooke Hayhurst

9mo ago

Called to have an inspector come out to look at the yellowjackets in our son’s bedroom. Was given a time frame of 3-4:30 and was told they would reach out when they are on their way. After nobody showing up I called the customer service line and they reached out to inspector who also did not get an answer. I then received a text message from James (inspector) that he will not be coming today and that he will send me an email for a quote. After my husband got off work early and wasted our time. Will never use them again.

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialmedia@rentokil-terminix.com Listing your full-service address, copy of review and the phone number associated with the account.

AB

Ashley Brennan

10mo ago

We have had a wonderful experience with Don at Terminix. He has always addressed our concerns and has done an amazing job servicing our house. Super friendly!

Provider response

We're constantly striving for excellence. Thanks for the positive review!

GS

George Seroka

10mo ago

Don is by far the most comprehensive professional technician ever! His work ethic and due diligence for his customers is second to none!

Provider response

Hello George Seroka, thank you; we appreciate your feedback!

AS

Amber Schroeder

10mo ago

Don is a great technician! He is always so polite and very knowledgeable. I am always confident with the work he does.

Provider response

Amber Schroeder, we're so grateful for your positive review! It means a lot to our team.

M

MFG

10mo ago

Don Tomon is the best. Totally cares about you and an exemplary employee. I wish I could get him every time but unfortunately they switch up techs from time to time

Provider response

Your positive review is the best compliment! Thank you for being a customer.

AG

Ann Graupmann

10mo ago

We have had Don as our technician for many years. His attention to detail is beyond great. His friendly personality and communication is outstanding. We have had very few minor problems with bugs but Terminex has always taken care of them promptly.

Provider response

We're thrilled you had a great experience! Thanks for being a customer!

LK

Laura Kramer

10mo ago

Don Tomon our technician is the best. He always calls the day before to give you an approximate time. He does a really good job, with whatever he is doing that trip. Great guy.

Provider response

Laura Kramer, thank you so much for your high rating!

JN

Jesse Newton

10mo ago

Don should be considered the greatest tech in not only his industry, but maybe any industry that’s ever existed. He is so fantastic that I have sometimes thought he wasn’t real. I wish there were more stars for him, because he deserves them. 10/10 would recommend him

Provider response

Jesse Newton, we're so grateful for your positive review! It means a lot to our team.

PL

Pam Leone Preslan

10mo ago

Don is the best exterminator Terminix has! He has been my exterminator for almost 5 years now and never disappoints!

Provider response

Your review makes a difference! Thank you for being a valuedTerminix customer!

JW

Joseph Wysocki

10mo ago

Our service provider Don always does a great job and keeps us updated on what he has done and if he sees anything unusual

Provider response

We're constantly striving for excellence. Thanks for the positive review!

JS

JOHN Spro

10mo ago

Great 5 star service. Don is the best. Wouldn't trust anyone else with my pest control.

Provider response

JOHN Spro, we're so grateful for your positive review! It means a lot to our team.

AA

Aziz Abdelrahim

10mo ago

Don has been servicing my property for 5years and has the best service . He is very informative and takes pride in his work .

Provider response

Aziz Abdelrahim, we're so grateful for your positive review! It means a lot to our team.

BW

Brenda Wittman

10mo ago

Our Service Tech Don is awesome! He calls before and after every visit to update us on our services. We’re very happy with our service!

Provider response

We're constantly striving for excellence. Thanks for the positive review!

AH

Anthony Hoehler

10mo ago

Don is the best service technician. He has always provided the best service for my family.

Provider response

We're thrilled you had a great experience! Thanks for being a customer!

TG

Terrie Gilland

10mo ago

Good service no issues.

Provider response

Thank you for supporting Terminix! We're thrilled you had a great experience.

BR

Brenda Rudersmith

10mo ago

Mike is very flexible and goes the extra mile. He's been my tech for many years now and very helpful

Provider response

Hello Brenda Rudersmith, we appreciate you taking the time to leave us this feedback.

RM

Robert Muhammad

10mo ago

Terminix, I greatly appreciate!

Provider response

Thank you for supporting Terminix. We're thrilled you had a great experience.

Other providers in Medina worth comparing

Pest control near Medina compare other Ohio markets

Back to all Medina exterminators or the full Ohio directory.

Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.