About this provider in Independence
Moxie Pest Control provides trusted pest control services in Cleveland, specializing in pest removal for ants, spiders, cockroaches, fleas, wasps scorpions, ticks, bed bugs, mice, rats, and more. We also offer termite inspections and targeted ant control. As a top-rated pest control company, we tail
Rating breakdown from customer reviews
4.8
1,947 reviews
Customer reviews for Moxie Pest Control
Diarmada Seaimpín
This place is ridiculous. They charge a couple hundred dollars a quarter for their pest service and the guys show up, dust the house, spray the foundation and that's it? If you want an interior service you have to request it? The tech that does the maintenance was always someone different and they could not answer simple questions about the chemicals they were using on our house. We have pets and kids and they couldn't even tell us what the active ingredient they were using was. Then they s
Provider response
D, we sincerely apologize for any frustrations you've experienced with our communication and service agreement. We appreciate you sharing your thoughtful feedback. We do see your account has been discontinued, but please give our office a call if we can further assist you.
Douglas Holbert
Update: I understand replying as if you care seems to satisfy some social media and review readers but I will reiterate, this is not the first and only incident and the BBB profile listing over 550 complaints and a 1.45 star rating (fyi, there is no 0 rating so 1 is technically 0, aka 0.45 actual rating) speaks for itself. These behaviors are known, accepted and even expected throughout your company. You did call me again today to followup and it's the same I've heard before, lame excuses and mo
Provider response
Douglas, this is concerning to hear and we sincerely apologize for any frustrations that have occurred. We'd like to address your concerns right away, so someone from our team will reach out shortly. We're looking forward to speaking with you and improving your experience.
Sasha S
We were stopped early morning by a sales tech while taking care of our neighbors dog. He as Inc but would not listen when we said we weren’t interested. He gave us a boohoo story about how he needed a sale because he was new and told my wife this was a 1 time $149 fee for the first spray. We said specifically we only wanted 1 service, he said we could cancel at any time free of charge. He then explained he dropped his tablet and took my wife’s phone to log into his portal. He handle all of
Provider response
Sasha, we sincerely apologize for any miscommunications or frustrations that have occurred regarding our service agreement. It's certainly in no one's best interest for the terms not to be communicated clearly and we're sorry that's happened. If we can do anything for you, please give our office a c
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