About this provider in Eastlake
Avenger Pest Control has been servicing the Greater Cleveland area for over 32 years. We have the skills, tools, and expertise needed to get the job done right. We only employ state-licensed technicians who will be transparent with you from quote to delivery and make sure you stay educated throughout the whole job.
Rating breakdown from customer reviews
4.8
191 reviews
Customer reviews for Avenger Pest Control
Dee P.
Avengers Pest Control is the first company that has done a great job for us. Over the years we have tried many companies and the results were not good. With Avengers we can now enjoy our back yard without pesty ants crawling on us! I have had this company for over a year and we are very satisfied. I would highly recommend them.
Provider response
Thanks for using Avenger Pest Control<br>We look forward to providing world class pest control services to you now and in the future<br><br>Thank You
Mitch Kokish
Technician not only provided outstanding service, they went the extra mile by informing me of an open door while I was away from home. After contacting me they thoughtfully closed the open door.
Provider response
Thank You for choosing Avenger Pest Control<br>We strive to give you 5 star World Class Services
John Zelina
Very Friendly, neat and professional. Never tries to up sale. We are very happy with service
Provider response
Thanks for using Avenger Pest Control<br>We look forward to providing world class pest control services to you now and in the future<br><br>Thank You
Anna Paolucci
Avenger Pest Control does a wonderful job assessing, communicating, and eliminating unwanted pests in the home. Thanks to their effective methods and fast communication, our problem was resolved quickly. Jacob is extremely thorough and explains both the process and the results in a clear, easy-to-understand way. Robert is helpful as well, and the entire team works seamlessly together to provide exceptional service to their clients. I highly recommend Avenger Pest Control
Provider response
Thank You for the Exceptional Review of our services<br><br>We will Continue to provide world class services to your home<br><br>The Team at Avenger Pest Control
Pat DeLeur
We switched from Aptive to Avenger for pest control and are very pleased with our decision. They are prompt, professional, and are consistent with the service they provide. The product works well. Avenger is very easy and cooperative to work with.
Provider response
Thanks for using Avenger Pest Control<br>We look forward to providing world class pest control services to you now and in the future<br><br>Thank You
Scott Burress
Always provide excellent service and communication. I would recommend them to anyone seeking pest issues.
Michele Tyler-Johnson
I use Avenger for my home and my business. Their reps are very polite, friendly and very knowledgeable. I feel comfortable knowing they are handling my pest issues.
Fran Juratovac
Love your pest control service!! Thank you!
Provider response
Thanks for using Avenger Pest Control<br>We look forward to providing world class pest control services to you now and in the future<br><br>Thank You
Carolyn Florentine
My tech Jeff was very polite and educated me on my service what would be applied outside the home and what to expect. He also advised me of what type of ants I had come in the home. His knowledge made me feel much better. I Would recommend Avenger Pest Control and use again if needed.
Provider response
Thanks for using Avenger Pest Control<br>We look forward to providing world class pest control services to you now and in the future<br><br>Thank You
Linda Phillips
Neil is very prompt and thorough. I have used Avenger Pest Control for years and have not had any issues, no bugs or bees. I would highly recommend
Frank Bozic
Knowledgeable and dependable.
Formica Plumbing
Neil is the best. He has been at our home for years and always helps out at other locations when needed randomly. They are timely and great at communicating.
Provider response
Thanks for using Avenger Pest Control<br>We look forward to providing world class pest control services to you now and in the future<br><br>Thank You
Monica Berens
Jake, as always did a fantastic job!!!
Provider response
Thanks for using Avenger Pest Control<br>We look forward to providing world class pest control services to you now and in the future<br><br>Thank You
Rob Goebel
Neil with Avenger did a great job, I would recommend them to everyone. Great service and great value.
Provider response
Thank You for choosing Avenger Pest Control<br>We strive to give you 5 star World Class Services
Brianna Glover
No idea how the service is - called twice and the phone picked up then immediately hung up.
Provider response
Thank You for choosing Avenger Pest Control<br>We strive to give you 5 star World Class Services
Jacob Creter
Total disregard of my concerns as a customer. 4 months of service and no change in frequency of the Smokey brown roach infestation. Was told they were Pennsylvania wood roaches by first tech, was told a sow bug was a roach, and went 3 months before checking my attic where the primary issue was!! Over 2k paid for services, 4k to pay for decayed tree and log removal, and still not slowing down!! I understand roaches are tough to get rid of, but at least I could have witnessed some progress/decrease in the population which I have not!! NOT TO MENTION I TREATED 1 month prior to working with Avenger!! I may as well have burned my money, I would at least see it doing something!! Very very disappointed!!
Provider response
We apologize for your experience , and that we were not able to get you the results you desired.
Alexis Stuckart
While the removed the hive of yellow jackets from my home they severely damaged our siding. I understand we had to sign a waiver since the hive was in a window area however the siding by our window will now have to be replaced l.
Provider response
Prior to starting the job the technician advised your husband that there would be damage . Your husband approved for the technician to open up the soffit to remove the nest. If you have any questions or concerns feel free to reach out to us.
Rebecca Truong
How many fake accounts are they going to create giving themselves 5 stars?? what a sad sad company creating fake Google accounts to boost their stars. How ironic that they are all about the employees explaining EVERYTHING SO WELL. Haha. So sad. Update: after multiple phone calls they finally admitted to the fact that we never cancelled the service…at first they said they received an email stating we wanted to cancel, but after telling them over and over again that I wanted to see that “email” they finally admitted it. Yikes..how ironic after my husband left a review they went into their files and found our credit card info and charged us $550 to “cancel” OH but the gentlemen on the phone said “reviews don’t matter that’s what happens when you have a business” apparently it does matter to you. DO NOT GIVE THEM YOUR CARD INFO!!!!!! Full of liars. If I could give -10 stars I would. Charges $550 for cancellation because my husband wrote a review. No communication that they were cancelling our service. Taking legal action if we don’t receive our $550 back.
Becca n Hien.
Usually don’t add reviews. Their employees don’t explain the contract well and made me sign a whole year contract that does not do any good for my home. Called about service and manager said I would still be charged full amount if I canceled. They call there service “bi monthly” it’s a trap. I will call my bank and cancel all charge. Ants are still eating all the wood fence outside. Have to replace all of it. Update- they had the audacity to reply to my google review and then went on to cancel my service without any authorization and charged me 550 dollars cancellation fee on my credit card!!!!!! What a joke this company is. If someone is not happy with their service you just stop there it’s not like I asked for a full year service refund. But that’s low for a business. And if you don’t take a look at my credit card despute I will take legal action
Provider response
Dear Mr. Hein, we apologize that you did not have the best experience here at Avenger Pest Control. We train all of our employees and office staff to explain our scopes of service that we provide. Avenger also sends out prior to service an agreement that explains everything in detail that you can expect from our company. We are transparent, honest and would love to provide you with world class service in the future.
Darnell Ellis
I had a big birds nest in my attic in a bed . They came and removed the birds and the nest. He had to cut a hole in the ceiling. I’m thinking he would at least cover the bed up. Nope.. he left a big mess and he tells me I have to clean up. There’s saw dust everywhere
Provider response
Mr. Ellis, thank you for your feedback. Upon investigating this matter we found that the nest was not located above a bed. The removal took place on the opposite side of the room. The tenant was informed of small particles and debris that would be left after the bulk clean out of 10 55 gallon garbage bags of pigeon nesting material was removed , and attic access hatch was installed. Sanitation was recommended before and after the job was completed, and tenant agreed to do it themselves. If there was a problem with you doing it yourself at the time of service, it should have been brought up then and a work order for sanitation could have been drafted and approved by your landlord. Thank you for your review and we will reach out to your landlord to discuss a work order for further sanitation of the room today.
jackie trubiano
Had raccoons in attic, not sure how many. Had a full inspection, found wasp and hornets and mice issues also. Treated for wasps, mice etc. Set a trap for raccoon. Caught one right away but had to pay extra to remove it. They did not check in attic for any babies. We had a roofer out to fix a leak near same area, they looked the whole area over, found a dead baby raccoon. I feel that Avenger should have found that baby after adult was caught. Not happy that the baby died in the house weeks later
Provider response
So sorry to hear that the animal died in your attic. We are a humane company and do our absolute best to help our clients, the enviroment in which we live and to sustain all life in the best ways possible. From time to time animal control can be difficult and dangerous. We try our best to keep our clients and staff out of harms way. We are glad this issue was resolved by the roofers you hired as we caught the larger raccoon and did not see the baby raccoon at the time of service, please understand that with animal jobs it is very difficult to predict results as they can vary from job to job. Thank You
John Hutchison
The tech came same day... on time, to treat yellow jackets. Suited up in a bee suit on a hot day. He used what seemed to be very little liquid and powder for treatment... The treatment had little to no effect.. Charged $129. The yellow jackets were back the next day. Avenger DID guarantee the work for 90 days. But I'm reluctant to call them back.
Provider response
So sorry we did not meet your expectations, we take great pride in World Class Service. We are glad you where able to use our warranty to take advantage of services provided at no additional cost to you.
Melissa Wallace
Was told I would get a call around 2pm had to call to find out they were still coming. Right after I called they came out within 45 minutes. Once the person came out he started giving me prices higher then I agreed to over the phone originally. Made him leave prior to any work.
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