About this provider in Chardon
Plunkett’s Pest Control delivers expert pest control services in Chardon, OH and surrounding communities across northeast Ohio. From ants and spiders to rodents, wasps, and bed bugs, our local technicians provide smart, long-term pest solutions for homes and businesses. Whether you're in Chardon, Mentor, Painesville…
Rating breakdown from customer reviews
4.8
80 reviews
Customer reviews for Plunkett's Pest Control
Tony Adams
We always appreciate the professional level of service from Dakota. He is so personable and we’ve enjoyed our interactions, conversations and his insights to meet our needs being in a lake environment. All new to us, but he has gone above and beyond educating us on what our concerns are and has had the solutions when we’ve had specific needs. We highly recommend Plunkett’s and especially Dakota! 👏🏻👏🏻👏🏻😊
Raquel Scharyj
I got a quote from Plunkett's/Varment Guard to remove bats from my attic, seal, and clean the attic. The quote was $26,000!!! Got a second quote from a local company, less than $3,000! Do not use this company, it's a scam!!
Provider response
Hello,<br><br>We are disheartened to hear about your experience with our team. At Plunketts Pest Control, we place immense trust in our technicians, who undergo extensive training to provide professional and courteous service to our customers.<br><br>We value your feedback and take it seriously. While we strive to provide exceptional service, it seems we may have fallen short in your case. We are committed to addressing this issue with our team to ensure that all our customers receive the respect and professionalism they deserve.<br><br>It is important for us to understand the specifics of your experience so we can address any concerns directly. If you are willing, please contact us directly so we can discuss this matter further and work towards a resolution.<br><br>Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused and appreciate the opportunity to improve our services.<br><br>-Director of Client Experience, Plunkett's Pest Control<br>(877) 571 7100 • Email: reviews (at) plunketts.net
Richard Stroup
Very happy with Steve. Very friendly and does a great job.
Bev. Rose
Explained everything well. Very efficient and professional. Highly recommend.
Greg Lehner
Awesome service, our home is free from rodents !
Cindy Kolbe
It's great to have someone responsible checking in emptying bait stations and traps
Kathy Kurk
Great service. Quick, courteous, and thoughtful. Very efficient...highly recommended.
Mary Peterson
CJ is awesome! He knows his business, is professional, courteous and takes great care of us! Highly recommend!
Steve Freshour
The technician arrived soon after our call and effectively removed the skunk from our live trap.
Dean-Linda Blomquist
Since getting Plunkett's Pest Control our issue with mice has gone away. We have less spiders and bug coming into the house as well. Brandon has taken good care of us.
Roger Wall
Awesome workers! Very knowledgeable! Thank you!
Dennus Yonker
Matt Martin was great to Deal with very professional! He was very successful in trapping several rodents!
Vicki Harper
As always, reliable, efficient, effective: No more mice in the house!
Jodie Fund
Plunkett's is on time, friendly, and do a good job. Any problems are addressed immediately.
David Armijo
Plunkett’s is working fantastic! Well into our second year with Paul and Deron our rodent, wasp and pest problems are done. Sadly our neighbors pest issues affect us too so hence the ongoing need. We are extremely happy and appreciate the professional care! Thanks guys keep up the good work!
Mary Jones
I have used Plunkett’s pest control for a few years. The representative that services my home and yard is extremely knowledgeable and shows up when she says she will be at my house. I highly recommend Plunkett’s.
J Johnson
I spoke to 3 customer service reps in 4 phone calls to Plunkets today in an attempt to get groundhog removal service. With each call, their main concern was getting my credit card info. Not the name correct, not the e-mail link to the customer portal or helping with tech support to correct the issues online. I'll look for service elsewhere.
Provider response
Hello,<br><br>We are disheartened to hear about your experience with our team. At Plunketts Pest Control, we place immense trust in our technicians, who undergo extensive training to provide professional and courteous service to our customers.<br><br>We value your feedback and take it seriously. While we strive to provide exceptional service, it seems we may have fallen short in your case. We are committed to addressing this issue with our team to ensure that all our customers receive the respect and professionalism they deserve.<br><br>It is important for us to understand the specifics of your experience so we can address any concerns directly. If you are willing, please contact us directly so we can discuss this matter further and work towards a resolution.<br><br>Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused and appreciate the opportunity to improve our services.<br><br>-Director of Client Experience, Plunkett's Pest Control<br>(877) 571 7100 • Email: reviews (at) plunketts.net
Frank Wolfsen
Best of the best! I’ve tried many pest control companies and have always been disappointed. But Brent at Plunketts simply can not be beat! Quick, clean, and knowledgeable. Loved my experience and I can not recommend them enough!
Ruth Manners
Didn’t really get an opportunity to work with them. Boss bought a property that they were servicing, they sent a very generic service contract for us to sign/keep them on, however when I requested a more detailed breakdown of what they’d be doing at each visit I didn’t get a response- they sent the same generic contract again, without explanation. Ended up going with a different provider that we use at other properties.
Provider response
Hello Ruth, <br><br>Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Clear communication is incredibly important to us, and it’s disappointing to learn we didn’t meet that standard in your case.<br><br>Our goal is always to provide detailed and transparent information to help our clients make the best decision for their property. We regret that we missed the mark here and that you didn’t receive the clarity you were looking for. We’re reviewing this internally to ensure we improve moving forward.<br><br>If you’d be open to discussing this further, we’d welcome the opportunity to connect and learn more about how we can do better. Please feel free to reach out to us directly at our contact info below.<br><br>Sincerely,<br>Director of Client Experience, Plunkett's Pest Control<br>(877) 571 7100 • Email: reviews (at) plunketts.net
Shannon McCrady
I like Plunkett’s. Have used them in the past with excellent results. But my new house has some sort of super spiders and nothing they did killed them. (We’re just waiting for one of us to wake up as Spider-Man one of these days!) We paid for a year of service and had the technicians out several times (10?) but to no avail. We chose not to renew the contract and will seek a different service going forward.
Veronica Vild
Plunketts took over our account when they bought out our previous pest control provider, Go Green. We rarely needed a reapplication with Go Green, but if we requested it, they came back at no charge. We always had consistent and great service with Go Green. From the start, Plunketts has been substandard at best- this is the second season I’ve been a client with them and they have already started the every-other-month- service, where they generally show up every month at their leisure. Last year, I let it slide as the area supervisor explained they were handed a mess and trying to sort through it. I agreed to give them a chance after an initial issue and bad customer service experience- but they have not seemed to have been able to pull it together as of June 2025. They showed up randomly one day this year in mid April, it is now a week into June and they have not been back out to service our property since, meanwhile we are being eaten alive by bugs. Even when they came out, I noticed it seemed like they just sprayed some here and there, nothing like what Go Green was doing, and the results were that we were still being eaten up, although less so. With Go Green it was always good til the 3rd or 4th week depending on how heavy our rains were. The price is the same but the service has been terrible. I finally called today to cancel my service after yet another night of being bitten up on the back deck, the girl I spoke to was very nice but seemed unsurprised and made no attempt to salvage my business. I placed another call to a local pest company today and am hoping for better results. I would avoid this company for specially if you are in the Geauga county service area.
Provider response
Hello Veronica,<br><br>Thank you for taking the time to share your experience. We’re sorry to hear that things didn’t meet your expectations, and we truly regret that we couldn’t earn your continued business. Transitions from one provider to another—especially after a company acquisition—can come with growing pains, and it sounds like we missed the mark in aligning with what you were used to.<br><br>We do want to offer a little clarity. Your April service was scheduled directly over the phone, and you had agreed to that appointment. Unfortunately, our team wasn’t able to complete service in May due to heavy and persistent rain in your area, which we know can be frustrating—especially when pest activity increases. We also haven’t received any prior requests for callbacks or concerns that treatments weren’t working, and it sounds like this recent feedback is the first we’ve heard since last season. That said, our local team did try to return your call today and left a message.<br><br>We recognize that the service style and approach you were used to with Go Green may differ from ours. While we might not operate the same way, we do follow a science-backed process and industry best practices to deliver safe, consistent, and effective results. Our team in your area has worked hard to support former Go Green clients, and many have been happy with the transition—but we completely understand that it hasn’t felt like a fit for you.<br><br>We truly appreciate the time you were with us, and we’re wishing you all the best with your new provider. If you ever reconsider down the road, we’d be happy to reconnect and try again.<br><br>Sincerely,<br>Director of Client Experience, Plunkett's Pest Control<br>(877) 571 7100 • Email: reviews (at) plunketts.net
Mike Malainy
I paid $300 to have my house sprayed for spiders. The guys that came out were very nice and professional. I don’t know if they accidentally sprayed water or the wrong spray but it had ZERO EFFECT. When I called back to tell them it’s not working they said it’s ANOTHER $150 to re-spray. I explained how it’s not working at all and that it was expensive. They said they’d call corporate and get back to me. 🤣. NEVER heard back. SAVE YOURSELF A LOT OF MONEY AND HEADACHE…. Go with ANY other company.
Provider response
Dear Mike,<br><br>Thank you for your feedback. We appreciate you taking the time to share your experience with us. While we’re pleased to hear that our technicians were nice and professional, we’re truly sorry to learn that the treatment did not meet your expectations and that you felt it was ineffective.<br><br>As it has been explained in previous conversations, our service standard includes a 30-day guarantee for a re-treat at half the original cost, which is $150. I understand how disappointing it can be when a service doesn’t deliver the expected results, and I sincerely apologize for any frustration this has caused.<br><br>Your satisfaction is very important to us, and we want to ensure your concerns are addressed. If you’d like to discuss this matter further or explore options for additional treatment, please feel free to reach out to me directly at our contact info below. We value your business and would appreciate the opportunity to make this right.<br><br>Thank you for your understanding.<br><br>Sincerely,<br>Director of Client Experience, Plunkett's Pest Control<br>(877) 571 7100 • Email: reviews (at) plunketts.net
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