Terminix

We’ve had a contract with Terminix for several years and I’ve been satisfied with the routine service. More recently however we’ve had an issue with wildlife digging under the porch and it’s been more of a challenge. I’m posting to say thank you and to give kudos to Danny in particular who has gone above and beyond to take care of the trapping and removal of animals for us. Whenever I have a question he’s quick to respond by text. Same with coming to collect the animals and set new traps. He has

Our experience with Terminix has be the absolute worst experience I’ve ever had with any company in my life. A man name Richard came out on Thursday May 15th, 2025 to give us an estimate. He told my husband that someone would contact him where they were available to come out and set traps and then we would be called again when it was time for the inclusion (raccoon issue in attic). They never contacted us, my husband had to call customer support. She told us that someone should be out Saturday t

I unfortunately have to share the decline of what was once a local family run business in the Cleveland area that I would have recommended to anyone, but cannot anymore. Since going bigger and relying on outside services as the direct line of contact there has been a significant breakdown in customer relations. I had a recommended termite inspection scheduled for last week. The rep never came and never called. I had to call the "call center" twice once 1 hour past scheduled time and then 2