Provider profile

Quality Termite & Pest Control

4.6 stars from 65 customer reviews · 850 Laurie Ellis Rd, Winterville, NC 28590

  • 4.6 out of 5 stars
  • 65 customer reviews
  • Winterville, North Carolina
  • Open 5 days/week
4.6
Rating
65
Reviews
Yes
Claimed
Yes
Website

About this provider in Winterville

Quality Termite and Pest Control is a locally owned and operated exterminating company serving Greenville, Washington, NC and the eastern Carolinas since 2000. From the very beginning, nothing has been more important to our exterminating company than protecting your home, business, or property from unwanted pests and…

Pests handledsilverfish
Praised forpolite
Methodshave them out every 3 monthsquality pest control

Rating breakdown from customer reviews

4.6

65 reviews

5
55
4
1
3
3
2
3
1
3

Customer reviews for Quality Termite & Pest Control

SS

Savannah Smith

6mo ago

Justin was our exterminator today and he was amazing! He was very thorough with his work. He made sure to check out everything I asked him about and was all around a good, kind person! If you need some help with pests, call quality and ask for Justin!

Provider response

Thank you for taking the time to share your experience. We appreciate you!

CR

Catherine Reynolds

1y ago

Great technicians. They are easy to work with and dependable.

TA

Terry Atkinson

1y ago

Very pleased with the service that Archie provided us for our new home.

Provider response

Thank you for taking your time to provide us a review. We appreciate you!

LS

Lisa Smith

1y ago

If you are looking for a company that has great prices, friendly office staff, courteous and prompt technicians and a company that stands behind their work then Quality is the company you are looking for. I would recommend them to any of my family and friends.

Provider response

Thank you so much for taking your time to give us your feedback. We appreciate you.

TB

Teresa Brozowski

1y ago

Quality pest control never disappoints. Always on time and thorough. See them quarterly. Technicians always friendly. My last trip regarding ants in my yard brought out by all this water. Anthony was the best. Teresa Carraway

Provider response

Thank you so much for taking your time to give us your feedback. We appreciate you.

JJ

Jeffrey Jackson

1y ago

They are honest and reasonably priced they are punctual and well respectful employees definitely would send anybody to them.

Provider response

Thank you so much for taking your time to give us your feedback. We appreciate you.

RB

Renee Baines

1y ago

I have used this company for over 13 years and have never had one problem! Would recommend them to anyone who needs pest service!

Provider response

Thank you so much for taking your time to give us your feedback. We appreciate you.

LD

Laila Davis

1y ago

If you wanna technician that shows up 45 minutes late and doesn’t even Apologize, try this company.

Provider response

We do not reflect you as a customer with us. Please reach out so that we can ensure we have your contact information correct to ensure you are receiving notifications.

PC

Paul Cherry

1y ago

If you want Bad service, this is definitely the company you need to go to… I called to have the house spray it was $195 which is crazy. The young man showed up and the house is 2100 square feet he was in the house less than 15 minutes and then went outside. I never saw him spray the bathroom, I never saw him spray the upstairs he just thought it was behind me but he took off in enough direction. What I think is really intrusive. So I’ve only seen one dead Bug since they sprayed a week ago. They have a 30 day warranty and that says if you see a bug within 30 days, you called them and they’ll come out. They lie to you. And they said well it hasn’t been a week yet and the bugs haven’t had enough time to get the poison so you’ll have to call back tomorrow. So I called back the next day, which is one week afterwards and then I’m told you gotta wait 10 to 14 days. So they will not schedule me to come back out meanwhile that 30 day warranty is counting down. So I have to wait 14 days. I’ve only got a 16 day warranty,by all means check my math. so I can call next week to have someone come out. I have had exterminators before and once they spray dead bugs pop up everywhere. I was in the bathroom and a roach came out of the vent. I’ve never saw the man spray in the bathroom. I’ve never had an exterminator that was so bad. I will never do business with this company and I will tell anyone that asked me about this company. What bad service they have… Remember when they tell you, it’s a 30 day warranty they lying is a 16 day warranty

Provider response

Thank you for your feedback. It is valuable to us. The one -time service you purchased includes one free follow up service within 30 days. That was clearly communicated both verbally and written on the contract you agreed to. We provide several service options and you found that one to best fit your needs. With that in mind, we explained to you that utilizing that one free follow up would more beneficial if waiting the 10-14 days to allow time for the prior treatment to either work or not. It is just so that way we are able to determine a solution beyond that. We offered to schedule a follow up for next week but you hung up on us. We are sorry that you feel this way however we are here to provide a professional service and provide solutions. There is not one solution. Treatments can take time and cooperation form our team and the homeowner. When our team is at your home or one the phone with you, please be mindful that while they have your best interest and the environment of your home in mind, we also have laws and regulations to follow to ensure that not only the issues are resolved but that they are also resolved in safest way possible. If you decide that you would like to schedule the follow up for next week, please reach back out and let us know.

DS

dora sumrell

2y ago

Cooper was my technician today he was awesome. Archie is awesome he came the very day I called about termites in my crawl space. I would highly recommend them. Brittany is awesome also. Thank you so much.

Provider response

Thank you so much for taking your time to give us such an awesome.

SP

Stephanie Poulin

2y ago

I think they have been coming to our house since 2013. Never had a problem with bugs or critters. They are polite and on time. Also, affordable.

Provider response

Thank you so much for taking your time to leave us this amazing review. We are thrilled for your great experience and appreciate you trusting us for your pest control needs.

VC

Victoria Coward

2y ago

Reasonable prices & quality service!

Provider response

Thank you so much for taking your time to give us your feedback. We appreciate you.

K

Kim

2y ago

Very friendly great services

Provider response

Thank you so much for taking your time to give us your feedback. We appreciate you.

JV

Johnny Vain

2y ago

Have them out every 3 months like clock work, good work

Provider response

Thank you so much for taking your time to give us your feedback. We appreciate you.

JM

John Murray

2y ago

Great customer service

Provider response

Thank you so much for taking your time to give us your feedback. We appreciate you.

JS

James S

4y ago

Very pushy door to door sales. Came to my door at 8:45pm, I said no or not interested 3 times and he still wouldn't give up. I tried to be patient and understand it's hot as heck out but sweet Jesus when someone says not interested move on.

Provider response

We do not do door to door sales. Also 8:45 PM is much beyond our hours of operation. I apologize that happened to you however it would not have been Quality Pest Control nor a representative of. We would be more than happy to assist you and discuss your service needs but you would have to initiate the desire for service by contacting our office and scheduling an appointment.

KD

Kenneth Dail

7y ago

Called Quality and had a conversation on eliminating a silverfish issue. I paid for a year up front and although their team consists of polite and punctual members, we still have silverfish a year later. As I’m writing this review my wife and I just counted 4 silverfish upstairs. We will have to find a exterminator that can eliminate this issue.

CV

Carlota Vargas

9y ago

Good communication and service at the beginning. Then we didn't hear back from them for 3 months. Called them to see what was going on and I was not given an explanation, reason or an apology. Not too happy with them.

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