Gibson Pest Control

I've used Gibson Pest control at my home for probably 11 years. Most recently Michael and Corey are the technicians that came out. I have them treat four times a year, but if I have a problem in between treatments I give them a call and they respond very quickly. Quickly. I've been nothing but satisfied and have referred them to friends and neighbors.

I recently hired Gibson Pest Control to handle a pest problem and I couldn’t be happier with the results. From the first phone call they were professional, responsive, and knowledgeable. The technician, Joseph Gibson, arrived on time, walked me through their inspection and treatment plan in clear, easy-to-understand terms, and took extra care to point out prevention tips so the issue wouldn’t return. The treatment itself seems thorough and effective and follow-up checks ensured everything stayed under control. Pricing was fair and transparent with no surprise fees. Friendly, courteous, and highly competent, Joseph exceeded my expectations. I’d recommend them to anyone looking for fast, reliable pest control.

Excellent experience with Bailey from Gibson. Very detailed work and addressed all our concerns. Highly recommend their services!

This was our 3rd quarterly treatment for our rental property, Michael was great! Always professional and a joy to talk with, highly recommend.

Ed spent time explaining the best interventions to address our needs. Super professional and friendly and knowledgeable! Highly recommend!

I have been a customer of Gibson Pest Control for 10 years, and I couldn't be more satisfied with their service. Jonathan has taken great care to see that we would have no pest problems.

Jonathon arrived at our home for the periodic treatment of the house and immediately announced his presence and intent. He worked efficiently and was quite responsive to several questions I posed. He was extremely polite and courteous. Thank you very much.

Jonathan Allen, technician with Gibson is awesome. Polite and knowledge and solves the problem quickly. Highest of praise for his work! Thank you!

Garrett was here today, and did a great job. Very personable!

I am a brand new customer of Gibson's but my experience so far has been great. It was super easy to schedule a quote and have a technician over quickly. Wes was very nice and helpful getting us scheduled for our first treatment. He also told us a lot about the area which was great because we are new to town. Super knowledgeable and great experience so far.

Garrett arrived promptly. He is very personable and knowledgeable on how to take care of any issues with pests, inside and out. We can rest easy with no worries about unwanted “guests” in our home. We are on a contract for service to keep everything under control.

Garrett, a very friendly and polite young man, came and set mouse traps inside and out this morning. He said it shouldn’t take long for the mice to be gone.

Wes came by to provide an estimate on a mouse problem in my home which was something I had never dealt with before. He was very informative, professional and extremely helpful to get an idea of how much of a problem I had. He explained the treatment plan very thoroughly. He’s even checked in with me to verify that the infestation has not persisted which I appreciated. The prices Gibson offers are very reasonable for year round protection. Jonathan came by to set up bait along with other pest/rodent control precautions. He was very friendly and knowledgeable about the mice (and their habits) as well. He even gave me two glue traps to keep in my kitchen where I had caught 5 mice before contacting them. I highly recommend Wes, Jonathan and Gibson. They are very thorough and responsive when you get in touch. Plus I have not seen any new signs of mice around since their visit!

We had a fantastic experience with Wes coming to inspect our home for new service! He was friendly , professional and took great care to answer all of our questions!

Ed stopped in for courtesy check of crawl space for problems. Very nice and friendly. Extremely happy with company and service. Thanks Ed.

Absolutely outstanding pest control and even better customer service! Michael Robinson is always on time, courteous, and thorough. Highly recommend!

I recently contacted Gibson at the recommendation of a neighbor. They were quick to respond and presented a treatment plan at a reasonable price. Technician Ed was great, explaining everything he was doing and how the treatment worked. So far, I have nothing but positive interactions with Johnathan, Ed, and Caleb.

We’ve been using Gibson Pest Control for a while and have had a great experience. Michael Robinson services our home and always does an excellent job. He’s friendly, knowledgeable, and keeps our home pest-free. Highly recommend Gibson Pest Control and Michael!

I had the pleasure of calling Gibson last week as we were having some bug issues. Wes the inspector came out last Fri and was incredibly nice and thorough. I had Terminix come on Wednesday and not even 30sec into my inspection with Gibson I knew I would prefer Gibson over Terminix. Wes looked in other rooms, he looked throughout my living room with a flashlight and again was incredibly thorough. He even walked back inside after my inspection was over to pet my dog. Michael came today, and was also very thorough and incredibly nice as he kept having to shut gate everytime he went to his work truck so my cat didn't get out. Not to mention Gibson was a good $400 cheaper and more thorough than Terminix. I am incredibly thankful I called these guys, as they were both super nice, professional, and great at there job. I also probably texted Wes 20 times asking about stuff I needed to move and do in order to prepare for there services- he texted me back everytime snd was super nice considering I was probably driving him crazy! Now our Christmas will be bug free. Thank you Wes and Michael you have helped this single Mom more than you know!

Michael has been our technician for years. He is always so friendly and efficient. He is truly a special person. He does excellent work for our property. Thanks.

I contacted Gibson Pest Control to verify that I did not have an active pest problem in my apartment. However, the way technician Wes worded his inspection notes stating that the tenant “killed bugs” and that “professional service was recommended” has led my complex to schedule and charge me for two unnecessary treatments. After the inspection, Wes informed me that he could no longer discuss the matter with me because my complex has a service agreement now with Gibson. This feels very unfair and misleading, as I NEVER had an ACTIVE issue. It appears that my report was misrepresented in a way that benefits the company financially rather than reflects the actual findings. Very unprofessional.

Never used your service and never will due to the reckless driving of your technicians. Today I'm pulling INTO my driveway with a turn signal on and your unprofessional workers decides to lay on the horn while riding my car. Guess they don't care about your business or property of the company or others.

Paid Gibson a good amount of money for termite extermination and was told it came with a 3 year warranty. Called them on year 3 for a renewal inspection and was told that because I didn’t have them out in year 2 they would not honor although no one from their organization reached out to me to have this completed. It’s a shame because I was planning to use them for other services but not anymore. Not the way I would handle business, I recommend looking elsewhere as these people clearly do not value their repeat clients. In response to message below: as you can see accountability for their employees and service are lacking. If renewal call was made as mentioned below had taken place there wouldn’t be an issue but it wasn’t (maybe employee training issue), or maybe it behooves you to not follow up with with your clients that have paid heavily in advance for your services. Good news I have already called a local competitor, they provided service same day and no issues on our end.

Charged me $300 and said they Guarantee they would be eliminated, call them back when we still saw them and then was billed an additional hundred plus! Still have not eliminated them. I will be calling a different local company. And I will not be using this Gibson again (I have used them for the past 5 years, but companies change) and I recommended you choosing a different company also…

As a 71 year old senior, I have been a loyal Gibson Pest Control residential customer for over 40 years. They have had the termite contract on my home for that long. I have faithfully paid for annual inspections, and this year was the 10th year since our last termite treatment. They sent a renewal contract, which I signed and paid for to the tune of $1,240.00. They finally showed up to do the re-application of Termidor to the home, garage and barns. They had originally quoted $1,040, but had forgotten the layout of my farm and the buidlings involved--so they jacked up the price $200 to cover their amnesia. The guy shows up to do the application, I showed him everything, and then as a registered (46 years) licensed lawn and ornamental pesticide applicator myself--I asked a question: "How are you going to treat the foundation area under the covered front porch?" The porch has 35 lineal feet of foundation-- and is 12 feet wide. We had a termite infestation last year on the front steps of the front porch. His answer was "We don't do that, we just treat the outside perimeter of the home". I told him that this left 35 lineal feet of the foundation untreated, and approximately 400 square feet of untreated soil adjacent to it. He refused after speaking to Gregg Gibson, his boss. He insisted it was not necessary according to the label. Well--I asked for the label, and after much discussion with the owner that went nowhere--said "Well it's obvious we're not getting anywhere, so you do what you do, and know that if we have termite damage it's on you and your guarantee, not on me". And irritated with his insolence and refusal to treat my whole foundation, I hung up. The owner told his employee to leave, and not treat my home in a very unprofessional display of arrogance and ego. He said he would refund my contractual payment of $1,240.00. We'll see about that. My position is that we have an ongoing contract which is signed, paid for, and now instead of doing the right thing and honoring their contract with me--he's told me he no longer will be doing my work. It's fine, but what if I now have termite damage--will he honor their guarantee? Why did he cancel my contract after I made a perfectly reasonable and fact based request? I would never recommend this company. They are arrogant, disloyal, and unreasonable. They are not to be trusted.

4 weeks after Gibson treated around our small two car garage converted apartment ( which took 20 minutes) and charged us $275.00, the ants were back. When I called to ask if they would be able to return and treat again, they said they would have to charge us again. Unfortunately we are very disappointed in their service and the integrity of the company.

One of their drivers hit us in a rear-end collision. Our insurance agent said we should call the owner before we make the claim. We did, and were told the owner would call us back. The owner never called us back.

If I could give a minus score I would. I thought I had a ground wasp nest so called. They said a service person would come out and look at my situation then give an estimate and if I agreed to the price then the service person would do the job. He came out, kicked the nest with his foot, got on his cell phone then quoted a price of $200. I said No. So glad I did. I treated the nest myself at night with a spray. The next day Bullman Heating and Air service guy came by to service my air conditioning unit. I told him to be careful as I thought there was a wasp nest on the ground. He got his can of bug spray and we both went to look at the nest. It was just a large paper wasp nest, no wasps around and it even looked like an old nest that probably rolled down from the bank at the side of my house. Bottom line is the Gibson Pest Control technician quoted an astronomically high price for a job that was in effect not anything serious. This shows me that the company has no integrity at all and I would be highly suspicious of any work they did.

I called to get a rough estimate for service with this company. I wanted to compile a few estimates and see yes on the phone they would be good to work with. The woman to whom I spoke informed me in a curt fashion that they basically needed to assess your neighborhood prior to giving any ballpark of an estimate. I will continue to search elsewhere or better service because Gibson just control does not need my business.

$575 for an annual pest control treatment for a townhouse and then $475 another treatment. I have requested my management company not to use this outfit.