About this provider in White Plains
Westex Pest Management is a trusted, family-owned pest control company proudly serving Westchester County and the surrounding areas. With years of experience and a commitment to excellence, we provide fast, effective, and environmentally responsible solutions to protect homes and businesses from unwanted pests. Our…
Rating breakdown from customer reviews
4.5
22 reviews
Customer reviews for Westex Pest Management
Jenna M
Westex Pest Management is the best service in New York!! Very helpful and very nice people!! Would definitely recommend to anyone!!!
Kailana Martinez
We recently had Westex come out to deal with a rodent issue and couldn’t be more pleased with the results. From the initial inspection to the final follow-up, Westex was professional, efficient, and clearly knowledgeable. No more signs of rodents makes a very happy customer!! Special thanks to Nick, the manager, who was incredibly helpful throughout the entire process. He was friendly, responsive, and made sure we felt comfortable and informed every step of the way. It’s rare to find service this reliable. Highly recommend Westex for anyone dealing with pest problems.
Andrew Collins
The first time I used Westex for pest control, I was totally surprised on how they were the best pest control company I have ever used and the reason I used them was because a few of my neighbors said that Westex is a very good company to use so I called them. They came over the next day and took care of the bees nest that I had and also took care of all of the other problems that I had around the house. They are very professional very knowledgeable they explained everything to me and in my opinion, I believe they’re the best pest control around and definitely the best pest control that I’ve ever used and I will continue using them forever.
Kathleen Brandy
Had a serious Carpenter Bee problem, and Westex was amazing. They power sprayed the entire exterior of our home and the bees were gone almost immediately. Chris our exterminator, was professional, on time, and explained everything clearly. Highly recommend them for fast, reliable pest control!
Ryan McDaniels
From the moment I called, Westex has been not only professional and knowledgeable, but you can tell they genuinely care. I have had other pest control companies in the past come to my home for a monthly service and is nowhere near to what Westex provides. They take their time to thoroughly inspect the issue at hand, let me know everything they do, and made sure every corner was pest free. If you want a reliable, friendly service that actually works, look no further. Highly recommend Westex for all your pest needs
Eric B
Very knowledgeable, affordable, friendly and efficient. Highly recommend.
Hundred “Hundred barz” Barz
There the best, and Tony will attend to your needs as quickly as possible...very nice people. I was a delivery personel and even when my house caught on fire Tony still welcomed me back to the company.
Willy Loman
I had a horrible experience with this company. They came out to my house three times to treat a yellow jacket nest in a soffit on the side of my house. When I called back a forth time, to ask them to come out again, and to speak in more detail about my issue, I was accused of being insulting by the party on the other end of the phone, who identified himself as the company manager. Apparently, it's insulting for a customer to question what they're being told when they simply don't understand why it's taking so long for the treatment to work, near a month, but the company manager can be as arrogant and rude as he likes. And when I asked why the exterminator didn't put on a protective suit and climb up the five feet on a ladder it would have taken to spray the chemical into the opening of the nest, he said it couldn't be done. That was the point at which our conversation took a turn and I was accused of being insulting for questioning their methods. The manager, or so he claimed to be, rudely interrupted me in a condescending tone constantly while I was speaking, but I'm supposedly insulting. At the end of the conversation I was instructed by the illustrious manager to never contact the company again for service. Great management skills (tongue in cheek). I highly recommend that you call ANYONE else but this company for your pest control needs. They are rude and unprofessional to the core. After I got off the phone with that arrogant individual, I called Terminix. That was on a Friday, the following Monday they arrived and sprayed the hive. Two days later it was dead. If I could give less than a one star review, I would. Clown show.
Provider response
Thank you for taking the time to share your feedback with us. At Westex Pest Management, we are committed to providing excellent service, and we take all comments and concerns seriously.<br><br>We understand that clear communication and understanding are essential during the service process, and we always aim to keep our clients informed and comfortable with our methods. Your feedback highlights areas where we can enhance our customer interactions, and we value your insights.<br><br>We respect your decision to seek services elsewhere and wish you the best with your pest control needs. If you ever have further questions or concerns, or if you wish to discuss your experience in more detail, we're here to listen.
Renee Van Dorn
Westex Pest Management are the best. They handle all our pest needs. They are quick and responsive. They will come out, when we have a problem. There service guys are very friendly and knowledgeable. We will call Westex Pest Management whenever we have any pest. They took care our bee situation. We are happy to have them as our exterminators. Thank you for always taking good care of our family, by eliminating any pest. Call Westex for all you pest problems.
Provider response
Thank you so much for your kind words and continued trust in Westex Pest Management! We’re truly grateful for the opportunity to serve you and your family. Our team takes pride in being responsive, friendly, and knowledgeable, and we’re glad to hear that it shows. It means a lot to us that you feel confident calling us whenever a pest issue arises, especially with something as serious as a bee situation. We're always here to help, and it's a pleasure to keep your home pest-free. Thanks again for the great review.<br><br>The Westex Pest Management Team
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