Mosquito Joe of the Greater Buffalo Region
Verified3016 Niagara Falls Blvd, North Tonawanda, NY 14120
Open 7 days
About Mosquito Joe of the Greater Buffalo Region
If you’re looking for superior pest control in the Greater Buffalo Region, look no further than Mosquito Joe! We offer more than mosquito control to both residential & commercial properties, including exterior pest control & eco-friendly options! Locally owned & operated, & supported by urban entomologists, we understand pest behavior and create a customized service plan for your property to keep pests away. The work of our expertly trained service professionals is supported by the Neighborly Done Right Promise & backed by the Mosquito Joe Satisfaction Guarantee. If you’re looking for exterminator services in the Greater Buffalo Region, contact us today for a free quote, excellent customer service, & expert pest control options.
Rating Breakdown
4.8
★★★★★432 reviews
Customer Reviews (30)
Response from Mosquito Joe of the Greater Buffalo Region
Your buzz of approval means a lot, Stephanie. Thanks for letting us be part of your pest control game plan!<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
We had the best summer with no mosquitos! We used the natural product to keep our yard free of pesticides and keep our pup safe too. They were always on time, respectful and did a great job. Thanks for making it a great bug free summer!
Response from Mosquito Joe of the Greater Buffalo Region
It’s great to hear your summer was full of sunshine, not swatting! We’re glad the natural product kept your pup safe and your yard peaceful, Penny. Thanks for making us part of your bug-free season.<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Very thorough and we have a very difficult yard with lots of birdbaths, low areas and ground cover. Ali is great.
Response from Mosquito Joe of the Greater Buffalo Region
Pat, we're absolutely delighted to read your positive feedback about our thorough work on your challenging yard! We're glad we could help you 'tick' off pest control from your list. Thanks for choosing us.<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Dylan did a fantastic today at our home in Grand Island. I wish we could have her take care of our application every time. 😎
Response from Mosquito Joe of the Greater Buffalo Region
Gary, your glowing review of Dylan service has us beaming with pride! We're buzzing with joy to hear that Dylan service was a hit. We can't promise she'll be your personal mosquito wrangler every time, but we'll certainly try! Thanks for choosing us! <br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Vincent did an excellent job today, 9-18-25. He did a very professional job, spraying all of the areas thoroughly. We appreciate the time he took to do this job properly! Thank you Vincent!
Response from Mosquito Joe of the Greater Buffalo Region
Thanks, Karmalita. We're happy to make sure you can enjoy your yard this summer! <br>The Mosquito Joe Team
Dylan did a great job. Very thorough Highly recommend! Very friendly staff and professional. It’s so nice not to worry about mosquitoes while enjoying our yard.
Response from Mosquito Joe of the Greater Buffalo Region
Worrying about bites is the worst, Michael! Your satisfaction is our top priority. We look forward to keeping your yard safe and fun space in the future!<br>The Mosquito Joe Team
Dylan did a great job today as always!
Response from Mosquito Joe of the Greater Buffalo Region
Dylan, our pest control virtuoso, always knows how to swat the competition. We're tickled to know you're no longer a mosquito magnet. We value your patronage and look forward to serving you again!<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Vincent did a great job spraying for mosquitos today - much appreciated !
Response from Mosquito Joe of the Greater Buffalo Region
Debra, this is exactly what we like to hear! Thank you for letting us know you're pleased. We'll be sure to pass your buzzworthy feedback along to Vincent!<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Excellent work!!
Response from Mosquito Joe of the Greater Buffalo Region
We're glad we can create a no-fly zone for you, Kevin. Thank you!<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
We had a issue with Yellow Jackets deciding to make our house their home. Michael came the next day first thing in the morning. Very professional, courtious and over all amazing. Explaining every step. Highly recommend.
Response from Mosquito Joe of the Greater Buffalo Region
Erica, it sounds like Michael really stung that yellow jacket problem right away! We’re glad he could buzz in quickly and keep things professional while explaining each step. Thanks for recommending us!<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
I’m very happy with my service. Keanan performed botanical & tick service on date scheduled. To date I have not seen any mosquitos & ticks.
Response from Mosquito Joe of the Greater Buffalo Region
Ellen, thank you for buzzing about us! We're so glad Keanen is doing a great job protecting you against pesky mosquitoes and ticks with our botanical treatment option. Here's to enjoying a swat-free life!<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Response from Mosquito Joe of the Greater Buffalo Region
We really appreciate you taking the time to leave us such a great rating, Shezad! <br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Vincent did a great job with our monthly service!
Response from Mosquito Joe of the Greater Buffalo Region
We're grateful to hear that, Joe! We'll be sure to let Vincent know you think he's the bee's knees. Thanks!<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Response from Mosquito Joe of the Greater Buffalo Region
Thanks for buzzing about our outdoor pest control services, Philip!<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Response from Mosquito Joe of the Greater Buffalo Region
We love hearing from happy customers, Laurie! Thanks for the great rating, and enjoy your itch-free yard!<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Vincent did a great job. Very professional. Terrific service!
Response from Mosquito Joe of the Greater Buffalo Region
Robert, thanks so much for buzzing about Vincent! We can't wait to pass your feedback along.<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
I have had mosquito Joe for at least five years. I highly recommend them. I’ve been able to sit outside and enjoy without getting bit. The technicians that come out are Awesome. Cameron went above and beyond
Response from Mosquito Joe of the Greater Buffalo Region
Thanks for recommending our outdoor pest control services, Mary! We're glad we've been able to make outside fun again for you so that you can enjoy your yard. We'll be sure to pass your buzzworthy feedback along to Cameron!<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Thank you for being awesome! Always do a great job on keep the bugs away and keeping our family and pets safe and bug bite free !!! Thanks guys
Response from Mosquito Joe of the Greater Buffalo Region
Thank you, Christopher! We're glad to send those pesky mosquitoes packing so you and your four-legged family members can get your outside on! <br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
We have no mosquitoes and can really enjoy our yard!
Response from Mosquito Joe of the Greater Buffalo Region
That's awesome news, Sheila! Get out there and love your yard! <br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Mosquito Joe Killed All the Wild Life at my Home........no more Rabbits Chipmunks Lightning Bugs or Butterflies....and All my Koi Died!!!!.....this stuff is Pure Poison for anything living.......and even the birds went byebye
Response from Mosquito Joe of the Greater Buffalo Region
John, we have never provided you with our services and are confused as to the content of your review. Mosquito Joe holds Gold Status in the EPA's Pesticide Environmental Stewardship Program, which is the highest designation for environmentally responsible pest control. As a locally owned company, we are committed to protecting people, pets, and the environment, and we hold ourselves to strict standards of service and professionalism. Additionally, we assure you that we take every step we can to minimize the exposure and risk to pollinators and beneficial insects, starting with our extensive training for technicians to our detailed treatment process. We avoid applying product to any flowering shrubs or bushes; however, if we do, we utilize our all-natural products to protect pollinators. We appreciate your concern and encourage you to learn more about our Pollinator Protection Management Program. Please feel free to reach out to us if we can share information with you about this initiative.<br>Mosquito Joe of the Greater Buffalo Region - Pest Control Team
Update: May 2024 Again this morning, we found a Mosquito Joe van in our driveway. Thankfully we were home to stop the technician from spraying our lawn. Clearly your mitigation strategy doesn't work and I implore you to do something about this. You need to flag the address in the system or something. I've now made this public, and will seek legal counsel if I ever have my yard sprayed again. I never ordered services from you and yet I come home to find your sign and a ticket in my door that my yard was treated. This is absolutely unacceptable. I keep my yard as natural as possible and you've now sprayed chemicals on my lawn and shrubs that will likely kill my bee population and impact the animals. Update after owner response: I think you should realize we live in a time where there are cameras everywhere. I have video footage of your technician in my flower beds, spraying flowering shrubs, and even turned around to spray my potted plants. I have zero faith that any of your policies are followed at this point. Clearly, this misleads all customers as to what plants/structures you actually do spray, hell, even what chemicals you use because if something as simple as "we don't spray plants" can't be followed, what else isn't??
Response from Mosquito Joe of the Greater Buffalo Region
Kathy, we are incredibly sorry for the error. As we explained when we spoke to your husband, our technician went to the correct address but the wrong zip code. We take full responsibility and have updated our instructions to prevent this from happening again. We would like to assure you, however, that we take every step we can to minimize the exposure and risk to pollinators and beneficial insects. We avoid applying product to any flowering shrubs or bushes; in the event we do, we would only utilize our all-natural products to protect pollinators. We appreciate your concern, and we'd be happy to share more information about our Pollinator Protection Management Program if it would help alleviate your concerns. Thank you, and once again, we apologize for the confusion.<br>The Mosquito Joe Team
Negative stars is more appropriate than one star. DO NOT trespass onto my property to spray when not invited.
Response from Mosquito Joe of the Greater Buffalo Region
Matt, we're so sorry for the confusion! Our mosquito-fighting technician was not servicing your property. In speaking with our technician, we learned that he left a promotional door hanger with information about our newest services on your door. Thank you for calling our office with your concern! We attempted to call back but we were unable to get through due to the screening program on your phone. We hope this helps to dispel your frustration, and we're here to help at any time.<br>The Mosquito Joe Team
We had 2 initial applications and still had a mosquito problem in our backyard. Informed representative that the applications were ineffective and did not want further service. Why would I keep paying for something that clearly is not working? For $85 an application this is not worth the money. Very expensive. More importantly, Scott Franasiak not only did not stand behind his work but did not honor the advertised Satisfaction Guarantee. This is a dishonest company with ineffective products. In response from a dishonest response from Scott Franasiak, I wanted to set the record straight. I communicated to your staff and applicators that the service was ineffective after the initial treatments and did not want to continue service. I paid for these initial treatments and cancelled service by informing staff. Why would anyone continue expensive and ineffective treatments? Additional services were not requested nor authorized. Scott Franasiak has continued to harass me and my family. I am not sure the reason for his unhinged behavior but no homeowner should be subject to such treatment. This is a dishonest company with ineffective products.
Response from Mosquito Joe of the Greater Buffalo Region
E, we're concerned to see your review. We would have been more than happy to address your concerns as they were happening. However, after receiving treatments from May through Sept., only then did we receive an email from Jon asking us to cancel your service because he was no longer interested. We canceled your service at this point. It wasn't until we were attempting to collect payment that we then discovered that you were inconvenienced by bugs after our treatments. We'd like to apologize for this inconvenience. Some yards can be harder to treat than others for a variety of reasons. If we had known this at the time we could have addressed your concerns and formed a better plan of attack on the pesky mosquitoes. We wish you all the best moving forward. Thank you.<br>The Mosquito Joe Team
Was great at first but became ineffective as the summer went on. $250 every 3 weeks just wasn’t worth it.
Response from Mosquito Joe of the Greater Buffalo Region
Hello Luke, we're sorry to see that you weren't pleased with your service, and we wanted to take a moment to reach out. Our recommendations are tailored to the properties we treat so that we can address the specific needs of our customers that have proven to be successful in the past. Our recommendation for yours was that our first three visits would be applied every 2 weeks to build up protection, break the mosquito breeding cycle, and establish control. After this process, we would return to reapply every 3 weeks to maintain pest control. Unfortunately, you may be experiencing less than ideal results due to you choosing to have your 3rd application pushed out from the scheduled visit. The expectations we discussed were that deviating from the suggested program may allow the insects to multiply quickly, resulting in the need to have additional treatments outside the normal schedule to regain control. We'd love the opportunity to discuss this in more detail with you, and we'd appreciate it if you gave us a call at (716) 418-8118. We'd be happy to go over our treatment plan and make sure you're satisfied with the results. Thank you for your time, Luke, and we hope to hear from you soon!<br>The Mosquito Joe Team
When we signed up for service 2 weeks ago we were told we could get a respray 7 days after the initial application because we were having a grad party this Sunday. We were specifically told to call the Monday before the party. We called on Monday and were told we would get a text letting us know when they were coming. It is now Friday and we haven't heard anything so we called back. We were now told that they have to mail out post cards to our neighbors informing them they will be spraying and calling on Monday doesn't give them enough time. They said there was nothing they could do even though they told us to call on Monday. Will not be using this service anymore. Going to a local company where you can actually talk to someone in this state.
Response from Mosquito Joe of the Greater Buffalo Region
We're so sorry that you had this experience, David. We do not have a customer with your name, and we believe that you worked with another company. We are a local family-owned business based out of North Tonawanda and servicing most of Erie and Niagara Counties. Please give us a call at 716-418-8118, and we would be happy to help you! We look forward to hearing from you.<br>The Mosquito Joe Team
Here's my invoice for proof I was a client: **PLEASE DO NOT REPLY TO THIS E-MAIL** If you need to reply please send e-mail to buffalo@mosquitojoe.com Billing Account Information ACCOUNT #: 460520 REGISTRATION #: 10296EE1 Hayley Tucker INVOICE Company Information MOSQUITO JOE OF GREATER BUFFALO REGION 787 Ruie RD North Tonawanda, NY 14120-000 Invoice Details Hayley Tucker, For service at DATE PO # INV # TOTAL TAX ADJUSTMENT GRAND TOTAL 7/16/2020 9043645 $84.00 $6.72 $0.00 $90.72 DESCRIPTION TOTAL TAX Barrier + Tick Service $84.00 $6.72 PLEASE REMIT: $90.72 I used this company last year without a problem this year was definitely different they came out and sprayed three times and nothing worked. I called and they agreed to come out and spray a booster. That afternoon my 80 lb German Shepherd became so ill, he was vomiting uncontrollably couldn't walk or hold his head up. The vet said it was a reaction he had from the mosquito booster. I could only imagine what this would have done to a small dog. The fish and tadpoles in my pond were all dead and there was a film on the pond. They also left a note on my door saying they were there at 8:40 a.m. they did not come until about 1:45pm this is unacceptable and something that shouldn't happen when people have pets and children. I immediately called the next morning to let them know what happened to my dog and my fish and they told me I would be receiving a call from management. This never happened I received no phone call from the manager not even an apology. The only thing I received was phone call after phone call asking for their final payment, I even told the girl on the phone I will pay when I speak to the manager she said she would have a manager call me.. that never happened continued to get phone calls about the $90 I owed and a letter in the mail asking for the $90. I feel it is extremely unprofessional that they couldn't even acknowledge their mistake when I called the next morning and told them about my dog and my fish they told me they didn't even know I had a pond????? Which is a lie when I called and asked for the booster we were talking about my pond and they were asking if I had water flow to it to make sure that wasn't the problem the mosquitoes weren't going away. So they 100% knew I had a pond because they had been there three times prior to spray. After my experience I would never recommend mosquito Joe to anybody whatever is in that booster spray is definitely not pet friendly, and they don't care all they care about is their money!
Response from Mosquito Joe of the Greater Buffalo Region
Hello, we're concerned to see your review, and we would like to make sure that your issue is addressed. We aren't able to find an account without your name, and we don't have any properties that we treat associated with your initials. We spoke with our office staff and your complaint wasn't familiar to them, and we assure you that when we have a request to speak to a manager, we make sure to follow-up in a timely manner. Our technicians are trained and certified and are well versed in how to service our client's properties that have ponds and we make sure the safety of aquatic life and pets is always a top priority. We kindly ask you to call us at (716) 418-8118 so that we can learn more and see how we can help. We look forward to speaking with you.<br>The Mosquito Joe Team
I had two treatments back-to-back totaling around $150 and saw no improvement whatsoever with the mosquito population in my yard. When I called them to voice my confusion they said that in the fine print it doesn't guarantee anything and you need to continue many treatments for it to be POTENTIALLY effective. I guess if you want to pay $450 you can maybe put a dent in the mosquito population. The staff is friendly but unfortunately the product does not live up to any sort of hype.
Response from Mosquito Joe of the Greater Buffalo Region
Dear Jeremy, we're sorry to see that you aren't pleased. We assure you that we stand behind our service and our product. Depending on severity of the mosquito population it can take up to 3 treatments to break through the breeding cycle and build protection. We are always happy to work with our clients and create targeted plans for their property so that they can experience their yards without fear of attack from mosquitoes. Your backyard is our battlefield and we can make sure you are itch-free and having fun outside! Please call us at 716-418-8118 if we can clarify anything about our treatment. We'd be grateful for the chance to help!<br>The Mosquito Joe Team
We were customers, went to come back this year and the greedy owner wants to charge " some customer" a non refundable $125 to sign back up. Wow. We always paid as they had our cc on file.
Response from Mosquito Joe of the Greater Buffalo Region
Dear Bobbi, we're sorry to hear about your experience. We work hard to provide excellent service and would be happy to speak with you and clear up any billing concerns. Please call us at 716-418-8118 so that we can see what we can do to send mosquitoes packing and help you enjoy your yard again!<br>The Mosquito Joe Team
We have used them at a property we had that was 3 times the size we are now, this is ridiculous, we've had to call more than one time to let them know we're still getting bit. I called yesterday and cancelled the remainder of our services due to the reoccurrences. We've had 3 treatments thus far.....there was no attempt at retaining us as customers, or some suggestions on how to handle the situation. It's what they specialize in, they should know how to combat these things.....very unfortunate....
Response from Mosquito Joe of the Greater Buffalo Region
Hello Joanna,<br>We have searched our database and have been unable to find your name in our records. Is it possible that you meant to review a different company? If you believe that you did engage with our company, please let us know what name we would have in our records so that we can speak with you about your experience and work toward resolving these issues.<br>Thank you so much!<br>The Mosquito Joe Team
Contact Information
Phone
+1716-504-2012Address
3016 Niagara Falls Blvd, North Tonawanda, NY 14120
Website
mosquitojoe.comHours
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