About this provider in New Hyde Park
At Colony Pest Management, Inc. we help home owners in Nassau and Suffolk Counties as well as the surrounding areas control unwanted pests. Family owned and locally operated for over 40 years, we have a vested interest in providing proven, environmentally conscious and cost-effective solutions.
Rating breakdown from customer reviews
4.9
102 reviews
Customer reviews for Colony Pest Management. Inc.
Dan Menz
I don’t trust colony to do quality work or good business. We called colony in April of 2023 suspecting termites. We took their inspector’s “expert” opinion when he said we didn’t have termites. In April of 2024, the same insects came pouring into my home by the dozen. These are clearly termites. I tried negotiating with colony in good faith so we could finally resolve this issue. They insisted there was nothing they could do to waive another inspection fee, which we paid last year, nor could the
Provider response
Again, please accept my apologies for the experience that has prompted you to leave this review. I am the Customer Service Manager, Jodi, you and I spoke on the phone, the moment I found out about your experience. Our Technician sent last year is certified to conduct Wood Destroying Insects inspe
Murphyshotses
The staff at Colony was so pleasant and on the ball. They responded quickly and got us on the schedule as soon as they could--and when an earlier appointment opened up, they let us know. Tom came to our house and was super professional and nice and easygoing. He addressed our issues and answered our million questions patiently. Most of all he didn't make us feel bad for having a mouse in our house or for the fact that we had dropped the ball on closing up some holes in our walls. I'll definitely
Provider response
Thank you Murphyshotses. We appreciate the opportunity to work with you.
Catherine Weppler
Tate provided an exceptional service and went beyond a simple extermination. He was incredibly knowledgable, sharing insights on the potential origins of our problems and offering several suggestions and solutions. Plus, he pointed out 2 other repairs that our apartment needed that were unassociated with the current problem, but would prevent other potential bug infestations. Tate gave us peace of mind, solved our current problems, and prevented future problems all in one visit! Best exterminati
Provider response
Thank you Catherine. We appreciate the opportunity to work with you.
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