M&M Environmental

The pest inspector who came was prompt, friendly, knowledgeable and reassuring. But M&M’s back office is a mess, so much so it makes me not want to hire them again. It’s been six weeks since my visit and they still haven’t cashed the check I gave them. I’ve followed up many times. They tried to pin it on the fact that the inspector who took the check was out sick for a bit, but he returned to work two weeks ago and the company still hasn’t processed my payment. Booking an appointment was also a weird, inefficient experience: The phone rep hung up every time they needed to check their schedule instead of putting me on hold.

Professional, friendly, hardworking, I would never use any other company for any type of pest problem.

This company was incredible from start to finish. I keep a clean place and sealed major cracks but still had a roach issue so I decided to call M&M. They were so helpful and accommodating from the beginning. I did the assessment and extermination treatment and Samuel (the teammate they sent) was meticulously thorough and kind, giving me helpful tips along the way, and we were able to find the source - a crack in the radiator. I hope to never need them again but if I do, they'll be the first people I call - it was worth every penny!

Carlos came quickly to assess our situation. He was very informative and thorough!!

A very well run and efficient company. Very satisfied with their Service. Saw them featured on NBC-TV many times. Best in the city. Recommended!

We had a pretty bad infestation stemming from a neighboring apt. M&M was on top of it immediately from the time I called. Having these invaders in your home is a major pain and headache, but these guys turned my nightmare into a pretty easy solution. Prompt, professional, thorough and eradicated my problem in one shot.

The company is very professional with a lot of knowledge. Will definitely use them again.

Called them for flies problem at the apartment. They found a rotten onion, and didn’t even charge us. We definitely will use them again if we have any pest problems. Good people. Highly recommended. 👍

This is the 4th time I used this company. I never had a issues with this company. The last technician today was Roberto. He came early which was great. Roberto was very knowledgeable, courtesy and professional. Which was a great relief for me. I will ask for Roberto again if I need. But hopefully not.

We paid for full house inspection, but they only did the inspection on the garage, and they refused to refund us.

You get what you pay for. M&m is definitely on the pricey side but they're good. My problem came back a few months later and they came out and retreated.