About this provider in Kingston
Our Pestmaster Services office in Kingston, NY opened in 1999, and has been providing Pest Control Service, nuisance wildlife control and exclusion services in the greater Hudson Valley and Capital region area for over 22 years! We here at Pestmaster Services are unconditionally committed to providing the most…
Rating breakdown from customer reviews
4.9
1,322 reviews
Customer reviews for Pestmaster Services
Hilary Lander
Happy with the service Tyyer provided!
Provider response
Thank you so much
Thomas Jones
Very responsive and took care of the problem. Thank you.
John Gould Rubin
Brian is always thorough, informative and generous.
Provider response
We appreciate you
Kim Fusaro
Professional, on time, polite. Very satisfied with Pestmaster service, we have had their service probably 10 years or so!
Lee Blank
Fred was our first contact and he was very helpful with answering questions and setting up our first treatment in our new house. Marcus was our guy who treated the inside and outside of the house. He was excellent! Both represented "Postmaster Services " really well and we will continue to use them as we get settled. thank you! Lee and Diane Blank
Provider response
Fred and Marcus are just like the rest of our team. They’re all top players thank you so much for the five star review.
Carol Beebe
At the beginning of Covid lockdown I was absolutely overrun by mice in my Dutchess county home. I hired pest masters and have not seen a mouse since. I’m serious! I highly recommend them.
Tim Hurley
The VERY BEST! Technicians will always explain issues you may have and how they are handling them. Treated with things safe for pets and nature.
Provider response
We strive for nothing but greatness
John Zurhellen
Michael-Scott was very helpful!
Provider response
Thank you, John! We're delighted Michael-Scott was very helpful. We appreciate your feedback and look forward to serving you again.
Bob Heyde
Very responsive. Great job!!
Provider response
Thanks so much, Bob! We’re glad our team was responsive and that you’re happy with the job. We appreciate your feedback and look forward to working with you again.
Tanju Obut
PestMasters is a great company. Christopher specifically a great technician. Always on time, never forgets to check things and always gives you enough information about what he has done and what needs to be done ahead of the seasons. I highly recommend them who needs pest control services.
Provider response
Thank you, Tanju, for the wonderful review and recommendation. We’re glad Christopher has been punctual, thorough, and informative, and we’ll make sure he sees your kind words. We appreciate you choosing PestMasters and will continue to provide reliable pest control services. If you need anything in the future, please reach out.
Doug Friedman
Great job Professional and CB consistent
Provider response
Thank you, Doug. Have a great day.
John Barry
Hector, on repeated visits, is Aces+++++. He is professional, friendly, focused and great at explaining what he is doing, so I have a better understanding of the process. The best thing about Hector is he cuts to the chase. He is efficient and detailed with his words, getting the point across in short order, without ever sacrificing any important information. My wife and I are grateful for Hector's sharp eye and friendly approach. He is the best! THANK YOU, HECTOR!
Provider response
Thank you, John — we’re thrilled to hear Hector continues to deliver such professional, friendly, and efficient service. We’ll be sure to share your kind words with him; he’ll be delighted to know his clear explanations and attention to detail made a difference for you and your wife. We appreciate your trust and look forward to serving you again.
Brenda Adams
Joshua came to our house to do an inspection and I thought he was very knowledgeable and very thorough! He is definitely a kerpet
Provider response
Thank you for the kind review, Brenda. We're so glad Joshua's knowledge and thoroughness made a great impression, and we will pass your compliment along to him. We agree he is definitely a keeper. Please reach out if you need anything else.
Shan B
Scott was very attentive to my concerns and knowledgeable in pest control. He explained in great detail and helped to ease my mind. He was very pleasant to be around.
Provider response
Thank you for the kind review, Shan. We’re glad Scott was attentive, knowledgeable, and helped put your mind at ease. We’ll be sure to share your comments with him. Please reach out anytime if you need further assistance.
Liz T
I was a loyal customer for several years, but all I have had is issues with them this year. They sent a new tech out for my 1st tick treatment, and he used a very small amount of the wrong product on only part of my property. When the tech came out for the 2nd tick treatment, I told him to thoroughly treat the shrub by the pool since I've actually seen ticks when out there. He lightly sprayed around the pool and then got in his truck and left. I called the company right away and told them what he did. I ended up with ticks on me the following morning when out there and had to treat the area MYSELF. THEN I got an email that they charged me for it! They can't charge me until AFTER the service is actually done.
Provider response
We sincerely apologize for the service you received and understand your frustration. Please know that this is not the standard we strive for. We value your feedback and would like to address this issue directly. Please reach out to us so we can work towards a resolution and improve your experience. Your satisfaction is important to us.
Darmok 4
The service tech left my gate door open AGAIN, second time. I am disabled and have a service dog, it is critical that my gate be closed so that my dog doesn’t get out and lost. The tech already did this once in September, they apologized and said they made notes on my account to make sure it would not happen again and now again it happens. I will be canceling my service because this is inexcusable.
Provider response
I am so sorry this occurred, i will speak with the technician…
Cornelia Wathen
I did not know that the Pestmaster person was coming on the day of the service. Apparently (s)he came, but neither my husband nor I were home. Therefore, the interior of our house was not serviced. I do not think it fair to charge us for a service we did not fully get! Please send someone to service the interior of our house since you were already paid.
Provider response
I'm so sorry that this happened, We send three reminders, that we are coming. By automated phone, text and email. Its strange that you didn't get any of them. We would be more than happy to return to service the interior. Please call the office during business hours to schedule that appointment. <br>Paul Alley--- owner
Kim Rury
I was sitting in my office with my fan on ,the tech sprayed insecticide thru the window.
marti connolly
Regular service plus the tech sprayed for wasps on our deck on Tuesday. However we still have aggressive wasps on the deck. They come at me every time I go out there.
Emma Baccarelli
Adam came to do an inspection. Adam explained the procedure of collection and then examination of specimens. I’m waiting for a determination of what the pest is. Adam recommended to continue regular cleaning of space until then. Overall I was satisfied with the inspection and process however… Update: Adam never contacted me after the initial inspection. Upon a further inspection from another company the problem was identified and treated.
Steph C
Dude was driving like a maniac
Provider response
Steph,<br>Thanks for your comment. It would be helpful if you gave more information by calling our office , so that we m,ay investigate this claim. All our trucks are equipped with GPS and Video. so we can actually review the incident. thanks and have a great day.
Courtney
Guy I talked with was so rude I would not ever use their service
Provider response
Courtney,<br>I would love to know about this, please feel free to call my office.
james henriquez
Pestmaster is a joke and totally unreliable from my experience. I called them and spoke with Ashley and made and appt for Monday morning between 10-12noon and no one showed up. I called at 12:45p and the old lady on the phone said she couldn't hear me and to call back. I called Back and no one answered and got the service and gave them my information and service needed and whoo and behold no one ever called back. I say F them and talked to a local pest control service in Orange County and no am all set. If you want to be disappointed use these people!
Provider response
James,<br>I looked you up in our system for an appointment and your not in our system at all. Is it possible you have us mistaken with another company with regards to your appointment?
Angie V
As the facilities manager for a healthcare company it’s my responsibility to hire companies and ensure the proper work is performed. My staff and patients were getting stung so this was a serious and high priority issue and I made them aware of this. I hired Pestmaster 3 weeks ago to eradicate a serious yellow jacket problem at one of my facilities in Kingston. Over that span I had to call them back 4 times to find and remove the hive(s). They never found the hives, I did. I have now hired another company to remove them. They were in and out without finding the hives. All the techs they sent obviously did not do a diligent search and effort in finding and removing the bees. Needless to say, I found their service to be less than professional and not worth the guarantee they purportedly tout. I would not hire, or recommend them.
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