Alliance Pest Services

Extremely satisfied with the service I get from Alliance. They are on time, remind us when they'll be there ahead of time, and our technician George Speidel is the best. Super knowledgable, explains things to me (novice homeowner), and is just a nice dude. Great representative of the Alliance brand. I have had the umbrella coverage for about a year and have no plans to make a change.

We have been using Alliance for a few years now are very happy with the service. Our technician Sean is very knowledgeable and thorough. He always takes his time and makes sure to address any concerns we have of which I’m very thankful for!

This company will tell you they can do the job regardless of whether or not they actually can, to get your money. I called about bees in my basement. I specifically asked if they would find and remove the hive wherever it may be. I didnt care about the walls if the needed to be opened or anything. Just wanted it found and removed. The of course said yes and scheduled the appointment. The day of the appointment I called again just to be sure they could do it because I realized she kept saying "treatment". A few hours before my appointment I called again and said "will they find and remove this hive" and they again said yes they will. They came.. and walked around the basement and sprayed in the cracks, something i had already done myself. The guy told me not to call them for bees because they really can't do much, which was nice to hear. The next day there was still bees flying around in my house. I called again and talked directly to management, I told him that I specifically asked about this exact service and was assured they would. While having a nasty condescending attitude, HE tells me, we don't do that, you won't find anyone that does that! That idiotic response alone told me I was just absolutely ripped off. He said "I'll have a senior technician come do a higher service". Never heard from him again. A week went by and I called and left another message. The next day I was called by another "manager" of some sort who kept talking over me and cutting me off because he didn't want to hear anything I had to say. He says "I can have someone else come and do a higher "much more expensive procedure" for no charge or refund you. I reluctantly said ok. A few days later the guy showed up, was a nice guy and attempted to do the exact same treatment that was just done the first time. Which again to my great surprise, did absolutely nothing. And there was still bees flying around in my basement. This is the first time I've ever been blatantly ripped off by a company and completely lied to. IF YOU CANT DO A SERVICE, TELL THE CUSTOMER THAT YOU CANT DO THE SERVICE! Don't just say yes so you can close a sale! That's disgusting to me. I leave many reviews and rarely a bad one, but this company deserves it. From lying at the start, to having "management" that had no interest in talking to me at all about the fact that their sales people lie to get your money. No apologies, no explanation, just telling the customer THEYRE wrong. Insane. I wouldn't give this company your money. Living is expensive these days. Save your money. Update: Well, here we are coming back into the warmer weather. And what do you know! The bees are back in my basement! They officially did absolutely nothing! Save your money and seek help elsewhere people, I can't stress it enough.

Ken and Carlos from the Fort Lee office came and were very respectful, courteous and professional. They found entry point into the house which had been missed by multiple other technicians. So happy they came! Will always recommend!! Updated this review to include Shawn who was patient and took time explain the process in depth of how proofing your home is an iterative process. He supplied photos and with cost-effective suggestions on sealing additional gaps found.

Gabriel Leon is a very professional and knowledgeable tech that knows what needs to be done in my property Georgetown apts he always makes sure all my resident are happy and with good services,I'll will always recommend him.👍👍

Alliance Pest is the best. Always on schedule and always on point. You get detailed reports and had a great experience with Shawn W, the technician he went through his findings and recommendations this past week. He is knowledgeable and passionate about his work and that was inspiring. I appreciated that he was concerned about our pets safety and asked not to let them out near the treated areas for at least two hours. True professionals with a smile and love for what they do. Highly recommend and 5 stars across the board.

Shaun Wilkerson is a pleasure to deal with. He has patience and takes his time explaining the service he provides. Alliance is quick to respond and get me on the schedule right away. 10/10.

I have used Alliance Pest Services for over a year now and I will continue to do so because of the great customer service. My technician Wastta has been more than helpful during each visit. He has went above and beyond and he also assists my elderly aunt in a neighboring town with great service. I would recommend Alliance For getting me a job done well, and the added benefit is a great customer service. If you are in the Tinton Falls/ Red Bank area ask for Wastta!

Wastter was great and a huge help.

Alliance has been very accommodating and flexible as far as scheduling our service, and our technician George has been excellent.

Punctual, professional, and great service.

I reached out to Pinal and was blown away by how quickly they responded! Not only that, but they immediately got a technician on the case. The technician was also fantastic and resolved the problem quickly. I'm so impressed with Pinal's responsiveness and their commitment to customer service. They turned a potentially negative experience into a positive one. Highly recommend!

We had a truly awful, persistent odor in our garage that we couldn't pinpoint. It was unbearable! We called Alliance Pest Control, and Jason came out. He was incredibly thorough and didn't just mask the smell – he actually took the time to investigate and find the source. Turns out, it was a dead rat inside of a vent. Jason removed it, and the smell is completely gone! We are so grateful for his expertise and dedication. He was professional, courteous, and really went above and beyond. We highly recommend Alliance Pest Control, and especially Jason, for anyone needing effective and reliable pest control services.

Five Stars for Alliance Pest Control and Technician Jason Lee! We recently had a rather distressing situation with a squirrel that had managed to get into our attic. Panic definitely set in, especially with the noise and the worry about potential damage. Thankfully, we called Alliance Pest Control in Fort Lee, and they responded quickly. Technician Jason Lee arrived and immediately put us at ease. He was incredibly professional, knowledgeable, and most importantly, calm. He thoroughly explained the process, assessed the situation, and clearly outlined how they would safely remove the squirrel. His demeanor was so reassuring, which was exactly what we needed in that moment. He really helped to calm everyone down, including our very anxious kids! The removal itself was handled efficiently and humanely. Jason even took the time to show us the entry point the squirrel had used and explained how they would seal it to prevent future incursions.

Scott is very professional and does quality work.

I used to have Secure Pest Services which was fantastic. Good quality work, affordable, and really good customer service. However, without notification or any information provided I soon found out that it was bought out/replaced by Alliance Pest Services. Ever since then, it has been a nightmare where I eventually had to seek another pest service. For example, I had been enrolled in the quarterly routine services where they would come out once every three months to spray the inside and outside of the house, check for traps, etc. One day while outside, I heard some scratching noises coming from what I originally thought was either inside the walls or from the enclosed gutters that I had. I called Alliance just to gauge whether or not squirrels were covered for whatever situation I was dealing with. The woman who answered the phone at the desk was just rude and acted like she couldn’t be bothered. I asked if there was any chance someone could be sent out to take a look to identify where they were coming from. She said yes but it would be a service fee of around $100-$300for them to take a look. I questioned her and said “Even if I’m enrolled in your quarterly services?” Her response was just “Yes”. So then I asked her if it would be covered, which it wouldn’t be. Which is fine, I get it - but then asked what the associated cost would be. The estimate was about $700-$1,000 just to place a live bait down. Shocked, I confirmed with her “So a couple hundred to come out, and then almost a thousand dollars just to place a live bait down? Even if they’re just in the gutters?” Answer again, “Yes - but we don’t guarantee any results” So again I repeated her saying “So almost $1,300 for someone to come over and place live bait traps but with no guarantee of results?” Answer: “Yes”. Needless to say I decided to not opt with paying over a thousand dollars without a guarantee of results. The last straw was when I received no notification that they were coming to my house as part of their quarterly services and, because I wasn’t home, quickly sprayed the outside of my house and charged me the regular fee of what it would be for doing the outside, inside, and checking traps. When I called, the same woman over the phone said “Well you must have gotten a call”. When I told her I didn’t, she then corrected me and said “Well your mailbox was probably full then” (it wasn’t). When I asked her that I would just like for it to be rescheduled to do the indie of the house she had the biggest attitude but eventually rescheduled it two weeks out. Two weeks out, no one showed. She didn’t even put me on the schedule. Fortunately she was on vacation when I called back and got someone different to help me. All in all, if customer service makes a difference to you - do not use Alliance Pest Services.

Worse customer service I experienced. They called me the day of the appointment to cancel and reschedule. The representative Micheal at one point thought he was talking to a friend instead of a customer. Thanks for the inconvenience and the lies.

They respond very quick to get you the help you need. My technician Shawn was super helpful and very knowledgeable and patient.

The 5 stars are for Jason! Jason arrived and was simply amazing! He was thorough, decisive, and patient (as my service order required additional services unbeknownst to him). Too bad he works in Commercial services. I would request his expertise any time!

Don't waste your money get a company that actually produces results

No one picks ip the phone, lost my business

Not impressed. Signed up for the year contract but when we have an ant problem inside, they tell us they'll come the next week. By that time, I could get rid of the ants myself. Update: Company calls and says they'll be there and never shows up- no call, no notice. Switching to another company as SOON as this contract ends. My husband had to go to an actual store to get in contact with someone.

I had Bats Away (a subsidiary of Alliance) come for a bat inspection and estimate. I was hoping the technician would be able to inspect all areas of the home and provide targeted areas where previous remediation attempts (by other companies) have failed. The inspection and quote included whole house remediation. While we were unable to come to an agreement, the company did work with me to address my concerns.