Humphreys Insect Control

Jack is always on time and does an excellent job very professional a great guy!

I'm very happy with Humphreys' service! Brian and the whole team have been terrific!

Our technician, Dave from Humphreys is the best! He is professional , knowledgeable and pleasant EVERY time he comes to service our home. I highly recommend Humphreys! The agents are helpful when you make the appointments. Overall, we are very please to be Humphreys customers.

Excellent work. Professional and personable.

George is always on time and wonderful!!

Fast and friendly service. I had called several other companies to help with a squirrel problem who were slow to respond. Humphrey's sent an inspector the same day, provided a quote while onsite, and called to schedule the trap set-up within 3o minutes of leaving.

Humphreys has been very responsive and quick to handle our pest problems.

Humphreys has provided timely, efficient and effective service for two pest problems at our house

Humphrey's provides great service and reliable communication. They've done an excellent job of treating my home for pests that were here upon move-in like carpenter bees and ants. We no longer have issues with pests as a result. Their technicians are always on time or early, and they're very patient with our dog that is scared of people. I would highly recommend Humphrey's to anyone in their geographic radius. Update (Sep 2025) - we have another dog, Humphrey's service is still great.

I totally recommend Humphreys Insect Control. The guys are always very helpful and super professional. We had a real mouse infestation before I found these guys. Thanks, Humphreys!

We were dealing with a pretty frustrating ant invasion inside the house, and to make things worse, a growing wasp problem under the deck. Thankfully, Humphrey's really came through. From the moment I called, their team was professional, quick to respond, and clearly knew their stuff. The technician showed up right on time, took a good look at both issues, and walked me through the plan in a way that actually made sense and gave me confidence. Within just a few days, the ants were gone and the wasps were no longer a threat. I really appreciated how thorough they were, especially since our outdoor space is a big part of our daily life.

George was very knowledgeable, helpful & attentive.

We have been with Humphreys for 5 years. We were happy until our last few visits. TWICE we were sent a bill saying a technician had just completed the service at our house. However, no one had shown up— our ring footage confirms no one was at the house. The first time, they sent a technician to complete it. The second time, no one came. After calling and leaving a voicemail, I never got a call back. Just got a bill in the mail for this “service.” Called 3 times, was on hold then hung up on. Someone at this company is not being honest.

quick reply and application.

Been using them for years , great service, always on time , trust worthy and always willing to come out a second time if needed

I was very disappointed with the service we received from Humphrey’s this year and won’t be using them again. We called to have a volleyball sized wasp nest removed from our roofline. The technician came out and sprayed the nest and left a complete and utter chemical/toxic mess all over my back deck, grill, outside walls, and deck furniture ahead of a baby shower we were scheduled to have out back. After spraying, the technician told my wife that he would come back in a day or two to remove the nest after the wasps have had a chance to leave the nest (which makes sense). After no return, I called to ask when they would be coming to remove the nest and asked if they could come clean up the mess that was made. I was transferred to sales (Marcos?) and was told it would be a $50 up charge to remove the nest (on an already $300 bill). This was never initially disclosed to us even after inquiring during the scheduling process of any other services/fees I should be aware of. It also completely different than what the technician told us when he was out our house. The sales rep did offer to send someone out eventually to clean up the toxic chemicals, but couldn’t guarantee they would clean up before the baby shower. Humphreys should also have Marcos attend some online classes in customer service as he was somewhat rude, snarky, and completely lacking in empathy or understanding. Despite the mess he made, the actual technician was very nice. There are plenty of pest control services for our area, I suggest you chose a different one. Photos attached.

Excellent service they came out within two days to address my carpenter bee infestation. So far so good!

As always, quick response and did awesome work. Called for extra service visit and came 2 days later. Job completed.

We had carpenter ants. Nelson found the nest, in a tree, in less than five minutes! We've been pleased with Humphrey's service and have used them for nearly 20 years.

The exterminator showed up and the office never called us. I was not at home. This has happened before. He was not able to treat the inside of our home. I'm considering changing to a different firm.

We have been customers for 10 years with Humphreys but will be switching to a new company now. We used to be able to reach them and talk to people in their office. However, they have outsourced their calls now and even though they say they are local you can never get in touch with them. Every single time I call, I am on hold for over 20 minutes and then the line gets disconnected. There is miscommunication between the team they have outsourced their calls to, and their office. We (somehow after being on hold for 30 minutes!) got an appointment for a wasp nest but they did not show up for the appointment. I have tried to get in touch with them to let them know but it is just impossible to reach them. It's awfully frustrating, who has the time to be on hold for 30 minutes every time you call a company. Not worth my time and my precious money!

Something is going on with this company. Maybe they are going out of business. We have had contracts with them for at least 7 years with no issues and the rep that always comes to our house has always been wonderful. In fact my extended family members have all used Humphries for years. However, for the last 2 days my wife and I have not been able to get ANY one to help us, stay on the phone or anything. When we call they put us on hold, then we wait sometimes someone picks up and as you are talking to them the call is disconnected, and then when you call back they put you on hold again. We tried asking for the manager, asking for a call back, with NO success. My husband just found out he has a life threating allergy to carpenter bees and the company we have used for years won't even pick up the phone. If you haven't yet worked with Humphrey's STAY AWAY from this company!

Scheduled an appointment for July 6th when I noticed carpenter bees on my property. The rep on the phone said I had to be present for the appointment. On July 6th no one showed up between 1pm - 5pm so they wasted a good portion of my day. They didn't even call me. I called back the next day and they said there was an error in their job ticket system and they would come back on July 12. On July 12 they called me 15 min before my scheduled appointment and said the technician was out sick so we had to reschedule again. They then rescheduled again for July 19th even though I told them I would not be home. They assured me the technician would be able to take care of the bees without me having to be at home. They came on July 19th and I wasn't home as scheduled but the technician told my parents they needed someone to show them where the bees were and they left. I called them 3 days ago asking to speak to the manager and they said I would get a call back. I've had no call back. I gave them plenty ot chances but it looks like this company can care less about they customers once they have your money. Not sure how they have positive reviews and are in business. Some of these positive reviews must be fake. Do not waste your money on Humphrey's. I am not one to leave negative reviews but they deserve it. Be warned and stay away from this circus that they call a business.

Lightning Fast Service!!! I was just on the parkway (9:50am) near the Montclair exit and watched Truck #8 weave in and out of traffic multiple times at a high rate of speed. Cutting people off. I was not one of them, but witnessed it. Maybe he's the owner of the company and doesn't care. I'm a tradesmen as well and represent the company I work for with respect as well as all other motorists on the road. You want to speed? Stay in the left lane. So many accidents and deaths on the roads today. Maybe he's having a bad day. No excuse brother. Feel free to contact me. Drive safe

Contacted Humphrey's to remove squirrels from our attic. Couldn't trap any, then told us maybe it's mice. Paid to "rodent proof" which means block a hole. Charged us double what they said. Squirrels are still in the attic and we now have to repair damage. All they do well is cash checks.

While we very much like to support local business, we had horrible service. After taking time off work to for two separate appointments, the first was cancelled due to to "truck problems" so we rescheduled for two weeks later, the soonest they could ostensibly do. On that day, no one showed up at the time, and so I called trying to find out what was happening. They assured me of a call back asap and that the tech would be out that day, as scheduled. No show, no call, and a week more went by (!!) until I finally called them yet again, giving them one last chance. Their reply "we have no idea what happened" - and "no way we can come to your house this week." When I objected and indicated if they couldn't make it that week, I would cease service - she put me on hold/hung up on me !!!!! UNBELIEVABLE. After being a good paying customer for a year, for no reason at all... this was the treatment. Horrifying.

This business is plain awful not even worth 1 star but had to put 1 star to leave a review My problem is I had these small flying nats or fruit flys and I hired this company to come out and fix the problem they still can't tell me what kind of bug I have or know how to treat them they came out and put blue gel down my sinks which ended up clogging my whole plumbing system it backed up With brown gunk and the fly paper for the windows did diddly. I called this company not once but twice each time the person answering the phone gives me the run around for example I'm so sorry to hear that I'll get someone to call you back and no one does like they don't care almost like they are laughing haha we got your $400.00 and now we could care less about you this business needs to be shut down and the better business brough needs to be notified about how this company runs it's business