Western Pest Services - Pest Control, Shrewsbury, NJ

Hi, we switched to Westean exterminating company which we are very pleased with and the young man Jay that services our house and property is a professional at what he does and also a gentleman if you need an exterminating company I would definitely give Westean a chance

Mark is personable and professional. His expertise is a testament to Western Pest Services.

Cannot recommend this company any more. Especially how professional Caroline was. She was polite, informative, and extremely respectful. Pest control could be a sensitive subject especially since we are a client based company and she made it very easy and was extremely respectful while I had a client here. Caroline is top notch.

Chris did a great job with our Sentricon system update. Western has great customer service. We have contract services with Western.

As always Western Pest does a great job very courteous and professional.

Jaivon went above and beyond

Marc and Jim came today. They did such a great job. Had a horrible termite issue on moving in and Jim has been so helpful thru the whole process. It was very stressful for me but they made it easy! Highly recommend Beth, Freehold NJ

Christopher came out today and inspected our home for the issue we were having with ants. He explained everything to me and was very thorough. I would recommend the company and appreciate how quickly they came out once I called them.

Excellent customer service!!!

Technician was so kind and knowledgeable. Very friendly and punctual. Took his time to explain everything he would be doing and answered all my questions. He definitely knows his stuff

Great service! Professional, Knowledgeable, and personable! Thank you!!

Never came on original day, came next day after my call.

we have used western peat since we purchased our house in 2018. all of the technicians are friendly and thorough. thank you Cliff for inspecting the crawl space and our attic. we highly recommend western pest and all their staff. Allen Parker

On time and 3 month check for ants.

The technician Chris was courteous, friendly, professional and did a thorough job. Would recommend to everyone

Javion was so thorough and friendly!

I had to call the office to remind Western that I needed to be put on the schedule for my annual inspection which was paid for in January. I also was slated for an inspection between 10-12:00 but service tech didn’t get here until 1:30 pm. ( Not the fault of Chris who has been here before and is always very professional and helpful). I feel administration needs to clean up it’s end.

Was disappointed; my service was to be between 10:00-1200. Tech didn’t arrive until after 3:00. Was supposed to have inside/outside pest control done but was told he was spraying for ants. Not the service I was expecting. I have kids and one animal. Was told by tech kids can’t roam as it’s not kid/pet friendly treatment. My downstairs couldn’t be sprayed do to animal. Had tech arrived during scheduled time kids wouldn’t have been an issue and animal could have been contained. Time will tell if service even works. I don’t feel like I got what I paid for.

Not sure how good the most recent service was as the “tech” was on my property for exactly 6 minutes. How much could he check/remediate in 6 mins??

Started off good. Was super easy to schedule first appointment and they showed up on time. Easy to work with. Then I needed subsequent services and reached out to the rep who said she was my main point of contact for any future needs and she kept telling me she’d schedule an appointment for me to treat cicada killer wasps since we found them in our home. She kept telling me she was on it and nothing. I even tried logging on and scheduling myself in my online account. Then called the local branch (didn’t realize they were diff from the people who set me up) and they said they’ve received no requests in the system at all. I told them I wanted to cancel and instead of apologizing and trying to help me get the service scheduled (after a month of trying) they just curtly explained why it wasn’t their fault and ‘am I sure I want to cancel’. Awful customer service unfortunately — wish it would’ve continued the way it started off. Will be finding another service whos a little more customer oriented and easier to deal with.

One of your drivers was on highway 36 in west long branch on Sunday Feb 12th at 10:30 AM. He was looking at his phone while driving. Almost T boned a car and was swerving.

Don’t know what happened to this company. Had used them for 30 years in last house. They are totally non responsive. Don’t return phone calls. Don’t honor contract. Useless and waste of money. Still waiting for call back from Tuesday, now Saturday. STAY AWAY FROM THESE INEPT PEOPLE.