About this provider in Saddle Brook
Viking Pest is a full-service pest management company with over 40 years of experience, offering services for ants, bed bugs, termites, bird control, mice control, and more! Viking's innovative pest control solution, SMART, is a 24/7 intelligent pest monitoring system that can be installed in your
Rating breakdown from customer reviews
4.9
840 reviews
Customer reviews for Viking Pest Control
Brian Gussiaas
This company is fine for general maintenance but they are not good at actually finding the source of an issue. If you have a real issue prepare to be disappointed by these guys as they will just send a different tech out to do the minimum once a month but not do anything to find the source of a real problem. **** EDIT **** I'm updating my review after being assigned a so-called senior-level agent named Jane C. Unfortunately, she’s done exactly what the other reps did — given me incorrect servi
Provider response
Brian, we're sorry to hear about your experience with our service and communication. We strive for accuracy and efficiency, so it's disappointing that we've fallen short here. Your feedback is valuable as we work on improving our processes. Please feel free to reach out if you'd like to discuss this
Andrea
We had a very detailed and great pest visit today. Stephen Post did an amazing job to support us to search for how to eliminate any pest issue adding traps and search for external opening. Looking forward to your Viking continuous work to eliminate it!!! Updates Q3 visit with Justin Roilan He did a detailed and great internal visit today. Good news that our pest issues are under control. Part of the house has no more rodent issues but the other part still need to monitor to eliminate it. Thanks
Provider response
Thanks for the update, Andrea! We're so glad our team at Viking Pest Control continues to impress with expert service and support. Have a great day!
Heather Gentile
We have had a major mice problem, as a result of a vacant property next door to us. We’ve been using Viking and have them here like every other week for mice in the basement it’s been a nightmare. We also paid for bait boxes outside our house (they eat the bait and get thirsty from the poison and leave the house to go die). We have been so sick of the company because we haven’t been getting results. Each service person has a different idea of why they are still getting in the property and one t
Provider response
Heather, we are sorry to read about your experience. It's clear we've missed the mark in providing effective and thorough service for you. We take these matters seriously and would like to rectify this situation as best we can. Please reach out so that we may discuss a resolution further - thank you
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