Fox Pest Control Central New Jersey

Technician was very professional, and yellow jacket and other bugs problems was quickly taken care of.

Thomas serviced my home yesterday and was very helpful and addressed all of my concerns. He provided great service! Thank you Thomas!

Polite, thorough and helpful

Fox Pest Control has a great preventative maintenance program and they respond quickly to requests for service. Brett C, has been servicing our property now for a few years and does a great job of informing us what types of services are being provided along with recommendations on how to minimize pests, insects and rodents.

Joel did an excellent job in removing 2 bee hives from my yard. He was very professional and knowledgeable, taking time to explain how the hives were created and how I could prevent future occurrences. Fox has excellent and very educated technicians.

The technician (Mi'Quel) was wonderful. We Have been experiencing a big sugar ant problem so he came Sprayed, put down traps, and added a gel to the windowsills and explained every step to me. As a sidenote, Fox has one of the best customer service depts I have ever dealt with.

Very positive. They are professional and responsive.

Our technician was very personable and did a thorough job. He was very responsive.

Excellent service, courteous techs. Pointed out potential problem areas. I have no complaints

Walt was very professional and dog friendly. Very knowledgeable and explained everything he was looking for.

Explained everything clearly. Very thorough and professional.

Very professional and friendly Thanks

very good services

We are very happy with Fox Pest Control they are professional and always available if you need them, they show up on time and are very thorough when inspecting the outside of our home. Best of all no more BUGS! Thanks Fox Pest Control!

Services rendered to me are adequate but overpriced.

First treatment was excellent. Very professional. Would highly recommend. Hopefully second treatment will be just as good.

Very courteous and efficient

Products used are organic, care around home is amazing.

Joel serviced our home today and was extremely professional and attentive to our needs. He provided servicing for the entire outside of the home, made suggestions for future pest control and made a few recommendations on the interior of the home to prevent future incursions by mice.

I am extremely disappointed with the service provided by Fox Pest Control. We were already dealing with springtails and spiders, but after their treatment, the issue actually seemed to worsen rather than improve. There was also a lack of proper follow-up, especially for interior spraying, which was never handled thoroughly. Communication and service consistency were both lacking. To make matters worse, I was charged $250 to cancel the contract, which added to my frustration given the unsatisfactory service experience. Based on my experience, I would not recommend Fox Pest Control to others.

I signed up for the service in July and while the pest exterminator service is ok, their billing department is horrible! I have my credit card set on autopay and they have been charging me twice every month instead of once. I called them to notify when I noticed and they said they have only received the payment once each month and no body was ready to look into this. I provided the screenshots from my credit card statements via email as they requested but never got a response back. There is either some problem with their billing system or its an error but nobody is ready to look into it. I would not recommend using this company.

Thought things were good until I looked at the picture of the house - its not my house. We do not have siding. Guess Fox Pest Control treated the wrong house. The picture of the house looks like the house next door. Guess I should get a credit as the service was never preform on my house based on the picture.

Awful experience! 1. Exterminator arrived late 2. He used the wrong pesticide according to the manager I spoke with after calling to complain. 3. Manager didn’t believe I have gnats after texting her only 2 of the 10+ videos I have (because of the size of the file) of my cats chasing them. 4. She refunded my money. 5. I discovered the source of the gnats. 6. They auto-withdrew the money again from my debit card, which put my bank account in the negative. 7. I text her immediately about it and for not believing that my cats were chasing bugs after I found the source of them. 8. Shesgain

I can't speak to their services, but I can speak to their door-to-door soliciting. My doorbell rang at 8pm. With a toddler going down for bed and baby crying in the background, the salesman began his pitch. I politely declined. He continued. I politically declined again. He continued to press with his questions. I closed the door. Word of advice: If I'm looking to get rid of pests, I'm not going to wait around for someone to knock on my door to take care of it. Your sales technique is the only pest issue with my home.

I strongly recommend NOT using Fox. Today, I found hornets (about 15) in my bedroom walk in closet. I immediately called Fox and had to beg to get an emergency visit as I am allergic to hornets, bees etc. A bite can result in anaphylactic shock. The service representative came to my house and was absolutely inexperienced. He said he did not have a ladder that would accommodate looking in my gutters. He said if he did he did not have sprayers long enough to reach the area. I asked him to try and locate the nest first and he said he is not allowed to go in the attic. He told me, “ I am sorry….there is nothing I could do for you” He was leaving me in my house with a hornets nest knowing I could get bit and die. He recommended that I evacuate my house. He gave me no resolution on how Fox could help with the problem. He said he talked to his supervisor and the company cannot help and told him to leave. I have a service contract with Fox and they have charged my credit card monthly for services that covered quarterly maintenance and any other time I would have a problem. They left me and my family in a dangerous situation to fend for ourselves. I very rarely write reviews. If I could save just one individual from enduring what Fox put me through today, the review is worth it. They misrepresented themselves when they sold me the service as many of the reviews state. This was probably some of the most egregious behavior I have ever been subjected to. I was literally panic stricken and they did absolutely nothing. My own husband is in the service business. He services clients like they are family. If he serviced his clients like the service that Fox provided, we would be out of business. I implore that you consider this review as this company posed a serious threat to my well being and the well being of my family.

Would give 0 stars if possible. I was unhappy with their very expensive service and cancelled my contract after 9 months of their non existent service and was charged an unreasonable $250 termination fee. Extremely rude office staff also. Call someone else, you have been warned. They say they are working to improve their customer service experience, well how about you refund the outrageous $250 termination fee? Until then I will continue to tell all my neighbors to find another exterminator.

*Terrible Service – Avoid Fox Pest Control* Fox Pest Control came into my neighborhood with a door-to-door salesman on a scooter. Dallas, the rep, was polite and offered prices lower than competitors to get a foothold in our area. That’s where the positives end. Most of their technicians had less than a month of experience, and it showed. I signed up for both mosquito & tick treatment and a full pest barrier around my home. The first service lasted barely 30 minutes, which already felt rushed and incomplete. I called customer service several times requesting competent, experienced technicians, but no one followed up. I later learned from Troy, one of their managers, that their techs are instructed *not* to treat the full property. Troy also told me they wouldn’t send a technician out to fulfill a spot treatment (which was part of my contract) because I live 45 minutes away—despite my active service agreement. Basically Troy did nothing to try and keep me as a customer, he stated I don’t want to be confrontational with you so you asked me to cancel, I will close your account. I was so frustrated that I paid the early termination fee just to cut ties. That’s how poor the service and support were. *Bottom line:* You get what you pay for. Fox Pest Control might offer low prices, but beware—it comes at the cost of quality, professionalism, and follow-through. Use with caution.

Solicitors from Fox showed up at my door despite the large "No Solicitors" sign I had posted. I politely declined his sales pitch, and when he continued anyway, I pointed out the sign. He said "yeah totally" and continued his sales pitch unphased, and naming all of my neighbors that were getting service and the discounts he was offering. I declined a few more times but he just kept talking over me and I had to close the door on him. I won't consider doing business with a company that will send rude and pushy salespeople to all of my neighbors' homes.

Extremely disappointed. Signed up after being aggressively pursued by salesperson who seemed honest. They said first treatment would be today and would take awhile since they have to spray eaves, deck and all around the house. Their technician came and left in less than 20 min per video evidence After a visual inspection, clearly they did not do all they outlined. We also tried calling customer support and salesperson to discuss - straight to voicemail. Honestly it seems to be a scam. How can we trust them moving forward? We will be canceling our contract Response to Fox Pest’s reply: my name is not in your system because it is under my boyfriend’s name. We signed a contract on Thur, July 3. We already called you the same day after your tech left in 20 min, leaving voicemails for your office as well as your sales person (whose phone goes straight to voicemail and promised us several times “we’ll do a great job for you.”) I understand the holiday weekend, but the tactic of having a tech come at 4:30 before a holiday weekend to barely do the job is taking advantage. We could have waited till next week to have this done. We will be calling on Monday to cancel, thank you.