EcoShield Pest Solutions

Khiry was great and very thorough he was very informative and great customer service!

Tech was friendly and explained what he was doing

Kevin did an excellent job. Thank you.

Norbert was great and very informative I’m very happy with the service you guys provide This was my quarterly visit

Daniel did a thorough job. Very friendly and professional.

very professional

Positive, professional

Great service

Friendly and professional

Always polite, respectful and friendly! Always goes the extra mile!

Daniel is so nice, kind, gave me all information.

I’d like to have Kevin all the time

Jahmal is a true asset to the company. He handled everything in a professional manner with a smile on his face. He truly enjoys his job. He was the most thorough technician that has serviced my home. He has set the bar that all employees should follow.

Jahmal was our tech today. He was patient and knowledgeable. Did his job well and gave good advice. Very much appreciated.

Nice guy

Professional, offered advice & treatment for a bee issue. Very nice tech.

Been a customer for over a year and the way they’re treating me is disgusting to say the least. Every quarter they come over and see if I want to do the service or not, however this time they came and no one answered the door. So they went ahead and charged for the full service even though nobody even was let into the home which is half the service. They’re refusing to give me a refund saying they emailed me with advance notice. It’s crazy to me to think they can just show up and do something on my home without my permission. They’re trying their best to gaslight me into thinking I agreed to this. I am going to fight this. Be aware and don’t give in to shady business practices. Edit: looks like I’m not the only one facing this issue. Seems like they need to be reported to BBB

Terrible service, the show up when your not home, they are in & out, the insects, wasps etc. are evident the same day immediately after the service. Customer service is painful, you are connected with call center in the Philippines, to be put on hold, so the call center can call the local area rep in New Jersey. Don't be fooled into being locked into the one year service agreement - they charge you to get out! So if you are not satisfied with their service you have to pay them for not doing their job. Ridiculous..

Typical sales people, liars and crooks. I normally don't answer the door and talk to sales people but the young man who just happened to be in our area (oh lucky me!) caught my husband instead of me at the door. We all talked for AN HOUR about our problem with ticks and he convinced us that their services could help with our tick problem. We signed an electronic contract on his phone for 1 year of quarterly service. They came for the initial visit and I noticed slight improvement but not much. Fast forward 3 months to now, I tried to reschedule our December apt because there is no tick activity right now and I find out that our contract DOES NOT INCLUDE TICKS. Only bugs like spiders, ants, who cares. EXCUSE ME????? I am not a stupid person, either the sales man lied outright or wrote the contract incorrectly. Now I am stuck paying for 3 more treatments that I don't even need. TLDR, NEVER OPEN THE DOOR FOR SALES PEOPLE AND AVOID ECOSHIELD.

These people came to my house for a hard sell and somehow sold me on 24 months of service! I don't recall, nor would I have ever signed up for 2 years of service! I tried to cancel my account after using them for almost 2 years, and apparently I am obliged for one more service. It seems usury; I'm fairly sure the "hard sell" person told me I could cancel anytime and that I would forgo the introductory rate if I canceled within 6 months, so I stuck it out for almost 2 years. Not only that, but the process of canceling the service was torture. The people were nice, but they made me go through 2 different people and answer the same questions. This operation should be illegal, but I don't have the time or moxy to find a lawyer. So just don't use these people ok. Lastly, the rate is way overpriced. You get scheduled for a full year and I doubt in the winter you need 2 services. When I asked about moles/voles the state outlaws it, so they couldn't even treat that (sure that's not their fault, it's state law), but it also construes that the prices (4X per year at over 200/service) isn't commensurate with the value. It's a ripoff.

They came to my door to solicit service. We said we were hesitant because we have a family member with a movement disorder related to pesticides. Despite their promise to only uses organic granules with no pesticides, they have been spraying deltamethrin while my wife is pregnant. I have numerous communications asking them not to spray. I would not use this service. Very poor communication at best, and at worst harmful to your family.

This company always replies with the same answer. Why don't they focus on telling their salesman to stop being dishonest. Why aren't they concerned that their employees are liars! Stop stealing innocent people's money JAY! Their is a class action lawsuit forming against them right now. A man came to my house and lied about who he was. He told me he was a small business owner going door to door. He had me sign on his phone saying it was a receipt for unlimited sprays for 3 months. He was not the owner and signed me up for 2 YEARS. I been fighting with the company and they refuse to return my money. They voided the contract after unlimited phone calls to them. They are refusing to help me. Don’t trust them at all.

Be very wary of this company. Frank D. knocked on my door and signed me up for quarterly service. I later discovered that he or someone else in their organization changed me to bi-monthly service without my knowledge or consent. That means they changed our agreement from 4 to 6 services per year. They even forged my name on a contract as "proof" (see image). They drew a straight line for my signature, which is not how I would ever sign a contract. When I discovered this and called them, they immediately offered to reduce my fee by $30/service, but they refused to void the most recent invoice. I refused to pay and cancelled the service. Now they are pursuing me for an invoice for a service that should have never been performed. These are not good, honorable people. Ironically, had they simply reversed that one invoice, I would have stayed with them. They play games with billing so if you do hire them, watch your credit card more closely than I did to avoid being over-serviced and over-billed.

Worst pest service I’ve ever dealt with. Not sure how it’s possible but we had more spiders after starting service than before. They randomly make appointments on days we aren’t available and when I called about the issues we are having they just offer discounts. First it was $30 off then an additional $50 off. It’s clear they know their service is terrible or they wouldn’t keep offering discounts. There are plenty of better companies in the area. Save you time and money. AVOID this one!

I asked for rescheduling prior to the required 24 hr timeframe. I told the representative I would not be home and for the $170 plus tax I wanted to see what was done and have them treat the inside. The tech showed up anyway when I was at work. I contacted the representative again to be told that the routes were set and we can schedule for interior at a later date. This was the same rep I spoke to the day before. I called the main office line and was on the phone for over 30 minutes wasting my time. Mean while the technician was at my house for less than ten minutes providing what was clearly not $170 plus tax worth of service. The next morning in the daylight I went outside to see spider webs all around the corners and foundation of my home. De-webbing is one of the services I was supposed to be paying for. That being said I can’t imagine what else wasn’t done in under ten minutes. Not happy at all! And they’ve got me tied into some kinda ridiculous contract

They came to my house and were very friendly. Initially, I declined their offer, but after they applied three discounts, I agreed to try the service for the summer. They assured me I could cancel anytime. After two service visits, I requested a cancellation. They told me I had to call to cancel. I expressed that I preferred not to call, but they insisted, saying they would continue sending someone unless I called. When I spoke with a representative, I was told I needed to speak with a specialist. The specialist repeatedly mispronounced my name and asked for extensive personal information, including sending a 4-digit code to my email. It felt intrusive—almost like they were collecting voice data for other purposes. Then they claimed I had an outstanding balance. I reminded them that I was told I could cancel anytime, but they insisted I had signed up for a yearly service. I never agreed to that, yet they still sent me a bill for $266.56. This experience has been frustrating and unacceptable. I strongly advise others to stay away—it's simply not worth the hassle.