About this provider in Bayonne
Bayonne Exterminating Company has been serving Hudson County and greater New Jersey for over 80 years. Established in 1926 we offer the highest quality work available at competitive prices. We constantly train our staff in the newest and most innovative techniques available. As a third-generation family-owned and…
Rating breakdown from customer reviews
4.9
422 reviews
Customer reviews for Bayonne Exterminating Company
Danika Tablante
Professional and thorough work done by Jeff. Thank you!
Provider response
We're delighted to hear you appreciated the professional and thorough service. Thank you for your kind words!
Paul Newman
Hey excellent as alway
Dianne Kelly
Alberto was right on time and very considerate and informative .
Jenny La Fata
Anthony from Bayonne Exterminating was amazing. Very thorough and such a gentleman. Fast and efficient.
Angela Lewandowski
Jeff is an excellent employee for bayonne extermination! He explains important things to do and dont with all my tenants so they understand the root cause of the situation. He is friendly and comes on time. He answers all questions when asked and is very patient. All good qualities of good customers service!
Provider response
We're very lucky to have Jeff on our team. Reading reviews like this really make my day, thank you so much Angela!
Donza Taylor
Anthony was very friendly and knowledgeable. He took his time and explained the process.
Provider response
Things always get a better (and faster) resolution when we have informed clients. Thank you for your trust.
Francisco Romero
Anthony was super nice and professional! He did the inspection thoroughly and efficiently. Bayonne exterminating is always our go to.
Provider response
Thank you for putting your trust in us over the years, it means a lot. I'll be sure to pass along your compliments to Anthony.<br>
madona khalil
He was such a great guy very nice
Provider response
I'm glad you had such a pleasant experience with our team, thank you!! <br>
Anthony DeBenedetto
He always does a good job takes the time to do it right
Provider response
Thank you for the 5 stars and the years of patronage.
Onil Mauricio
Always great service
Provider response
Thank you for your continued patronage!
Mary Paone Colon
Jeff has been wonderful as we deal with clothing moths. Over the two weeks after the initial visit we had seen less and could tell everything he did was taking effect. We were at a loss because none of our clothes were affected. We had him come back for a peace of mind visit and he said we should see even less. He has no problem coming back for a third time after the two weeks again if we need it.
Andrea OBrien
Excellent experience, Anthony was professional and friendly. Thank you for help with our “moth issue” 😎
TANYA MITCHELL
Very nice gentlemen explaining
Provider response
Thank you Tanya! If you have any other questions just give us a call!
Evan - Thao
We’ve been using Bayonne Extermination for several years and happy with their service and professionalism. Highly recommended.
Provider response
Evan thank you for our continued patronage over the years. Its been our pleasure taking care of your pest problems.
王晓琼
great service！
Provider response
It was our pleasure! Thank you! <br>
John Rodriguez
The exterminator Joe came by and gave me a complete run down of what we are dealing with and how to help great rid of the issue. His was very professional and did a great job and hopefully this will rectify the problem.
Provider response
Great to hear John, thank you!! Just remember: we warranty all our work, so if you have any future activity, we come back at no charge.
Maureen Harris
Anthony arrived during the scheduled appointment window and was thorough. He checked and treated 2 floors plus the basement. Also appreciated that we got an appointment quickly and that the service includes a 3-month warranty - that we hope won't be necessary.
Provider response
Thank you for the great review Maureen! <br>Don't be surprised if we need to use the warranty to finish the work properly. We often expect callbacks as sometimes infestations can be larger than initially expected. Please be patient!
Amir Ghaly
Tech is overweight and can’t move around.. doesn’t want to use any material or chemicals
Provider response
Mr Ghaly, I've reviewed the work order and can see the technician used three different products during the service visit: a residual product, a gel bait and an insect growth regulator, a solid combination for a first visit. I'm not entirely sure the comment on the technician's weight is appropriate. Even if our tech may carry a few extra pounds they are still able to perform their duties. <br>Regardless, I will have one of our scheduling team reach out to you for a follow up visit at no charge. .
denise wadlee
Don't know him yet
Provider response
We believe punctuality is a HUGE part of keeping our customers happy and we pride ourselves on professionalism. Thanks for the 5 stars!!
J B
Very unprofessional and extremely rude. I believe it was the son(of the owner), who was so arrogant and just rude. I would never waste my time and money again with this company. Horrible customer service and the techs are poorly trained. Call anybody else.
Provider response
J, I'm quite distressed to hear about this experience!! While I can assure you you did not speak with the owner's son ( I have two daughters) being rude to a client is CERTAINLY not the way I want my company represented. I would very much like to rectify this situation and discipline the employee responsible for your experience. As for our technician's training, fully half of our staff is fully licensed with over 10 years of experience. The remaining technicians undergo 3 times the industry requirements before ever taking their first stop and we also have twice-monthly technical training sessions to sharpen skills and introduce new methods. <br>That being said, your experience is totally unacceptable. PLEASE call my office and ask for me by name: Ralph. I need to make sure this kind of thing never happens again.
sharline edge
I'll be you this company over twenty years its be good
Provider response
Thank you for being a long standing client, it means a lot.
SINGLE SOURCE
very bad customer service called them twice and they would not even response services are overpriced and a super bad family run operations not recommended at all
Provider response
I'm very sorry you had such a terrible experience with my company that you left this review. I'd very much like to resolve our issues so I've done some research.<br>I have no entry in my system for your current business name of "Single Source Transportation" so i do not think we have performed any services or even offered an estimate to your company.<br>I tracked back your business location to 700 1st Street in Harrison. I have a record of having performed one service there in 2009. We have no further record of interaction at that location since that date.<br>I understand that we may have had some missed communication, I would be very disappointed in my office staff that two phone calls from a prospective customer were not returned, but mistakes can be made.<br>Since we "would not even respond" I'm curious as to why you think my services are overpriced? It seems like we were never able to offer you an estimate.<br>I'm also unsure of why you state "a super bad family run operations". My daughter is 3 and my wife stays home. I'm not entirely sure what interaction we may have had to qualify that statement but I'm not sure if such a personal attack is appropriate considering the circumstances i set forth above.<br>All that being said, I would be happy to discuss these matters further. Your experience with my company is so wholly unlike our usual client interactions, I really need to know why. Please email me at ralphjr@bayexco.com or call me at (201) 339-5119 so I can get to the bottom of this and possibly even amend our relationship.
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