Bayonne Exterminating Company
Verified1065 Avenue C, Bayonne, NJ 07002
Open 5 days/week
About Bayonne Exterminating Company
Bayonne Exterminating Company has been serving Hudson County and greater New Jersey for over 80 years. Established in 1926 we offer the highest quality work available at competitive prices. We constantly train our staff in the newest and most innovative techniques available. As a third-generation family-owned and operated company, we take care of our customers as if they were our family. Bayonne Exterminating Company may be growing but we are Father & Son at heart. At Bayonne Exterminating, we offer high-quality work at a high-quality price. We are always training our expert staff on the newest extermination techniques. We are a third-generation family-owned company, so we always treat our customers as if they were one of us. Call us today!
Rating Breakdown
4.9
★★★★★422 reviews
Customer Reviews (30)
Professional and thorough work done by Jeff. Thank you!
Response from Bayonne Exterminating Company
We're delighted to hear you appreciated the professional and thorough service. Thank you for your kind words!
Hey excellent as alway
Alberto was right on time and very considerate and informative .
Anthony from Bayonne Exterminating was amazing. Very thorough and such a gentleman. Fast and efficient.
Response from Bayonne Exterminating Company
Thanks for the 5 stars Ann! <br>
Response from Bayonne Exterminating Company
Thank you for the great rating!!
Response from Bayonne Exterminating Company
Thanks for the 5 stars Ken!
Jeff is an excellent employee for bayonne extermination! He explains important things to do and dont with all my tenants so they understand the root cause of the situation. He is friendly and comes on time. He answers all questions when asked and is very patient. All good qualities of good customers service!
Response from Bayonne Exterminating Company
We're very lucky to have Jeff on our team. Reading reviews like this really make my day, thank you so much Angela!
Anthony was very friendly and knowledgeable. He took his time and explained the process.
Response from Bayonne Exterminating Company
Things always get a better (and faster) resolution when we have informed clients. Thank you for your trust.
Anthony was super nice and professional! He did the inspection thoroughly and efficiently. Bayonne exterminating is always our go to.
Response from Bayonne Exterminating Company
Thank you for putting your trust in us over the years, it means a lot. I'll be sure to pass along your compliments to Anthony.<br>
He was such a great guy very nice
Response from Bayonne Exterminating Company
I'm glad you had such a pleasant experience with our team, thank you!! <br>
He always does a good job takes the time to do it right
Response from Bayonne Exterminating Company
Thank you for the 5 stars and the years of patronage.
Response from Bayonne Exterminating Company
Thank you for the 5 stars!!
Response from Bayonne Exterminating Company
Thank you for the 5 stars!
Always great service
Response from Bayonne Exterminating Company
Thank you for your continued patronage!
Jeff has been wonderful as we deal with clothing moths. Over the two weeks after the initial visit we had seen less and could tell everything he did was taking effect. We were at a loss because none of our clothes were affected. We had him come back for a peace of mind visit and he said we should see even less. He has no problem coming back for a third time after the two weeks again if we need it.
Excellent experience, Anthony was professional and friendly. Thank you for help with our “moth issue” 😎
Very nice gentlemen explaining
Response from Bayonne Exterminating Company
Thank you Tanya! If you have any other questions just give us a call!
We’ve been using Bayonne Extermination for several years and happy with their service and professionalism. Highly recommended.
Response from Bayonne Exterminating Company
Evan thank you for our continued patronage over the years. Its been our pleasure taking care of your pest problems.
great service！
Response from Bayonne Exterminating Company
It was our pleasure! Thank you! <br>
The exterminator Joe came by and gave me a complete run down of what we are dealing with and how to help great rid of the issue. His was very professional and did a great job and hopefully this will rectify the problem.
Response from Bayonne Exterminating Company
Great to hear John, thank you!! Just remember: we warranty all our work, so if you have any future activity, we come back at no charge.
Anthony arrived during the scheduled appointment window and was thorough. He checked and treated 2 floors plus the basement. Also appreciated that we got an appointment quickly and that the service includes a 3-month warranty - that we hope won't be necessary.
Response from Bayonne Exterminating Company
Thank you for the great review Maureen! <br>Don't be surprised if we need to use the warranty to finish the work properly. We often expect callbacks as sometimes infestations can be larger than initially expected. Please be patient!
Tech is overweight and can’t move around.. doesn’t want to use any material or chemicals
Response from Bayonne Exterminating Company
Mr Ghaly, I've reviewed the work order and can see the technician used three different products during the service visit: a residual product, a gel bait and an insect growth regulator, a solid combination for a first visit. I'm not entirely sure the comment on the technician's weight is appropriate. Even if our tech may carry a few extra pounds they are still able to perform their duties. <br>Regardless, I will have one of our scheduling team reach out to you for a follow up visit at no charge. .
Don't know him yet
Response from Bayonne Exterminating Company
We believe punctuality is a HUGE part of keeping our customers happy and we pride ourselves on professionalism. Thanks for the 5 stars!!
Very unprofessional and extremely rude. I believe it was the son(of the owner), who was so arrogant and just rude. I would never waste my time and money again with this company. Horrible customer service and the techs are poorly trained. Call anybody else.
Response from Bayonne Exterminating Company
J, I'm quite distressed to hear about this experience!! While I can assure you you did not speak with the owner's son ( I have two daughters) being rude to a client is CERTAINLY not the way I want my company represented. I would very much like to rectify this situation and discipline the employee responsible for your experience. As for our technician's training, fully half of our staff is fully licensed with over 10 years of experience. The remaining technicians undergo 3 times the industry requirements before ever taking their first stop and we also have twice-monthly technical training sessions to sharpen skills and introduce new methods. <br>That being said, your experience is totally unacceptable. PLEASE call my office and ask for me by name: Ralph. I need to make sure this kind of thing never happens again.
Response from Bayonne Exterminating Company
I'm sorry to see a poor review on our service but I'd like to explain the circumstances of the matter as I do not feel this review is appropriate or fair. <br>When you initially booked the service we set your appointment time to between 2 and 4 pm which you agreed to. On the day of the appointment you called our office to get an ETA on the technician and were told he would be arriving in the earlier section of the time window. You stated that the arrival time was too early and wanted to reschedule to after 4pm, which we were happy to comply with. We routed a different technician to arrive after 4pm as per your request. When the tech arrived and called to inform you of his arrival you stated that you only wanted the originally scheduled tech to perform the service. Had you mentioned that on the previous call to the office, we would have addressed the matter. When the new tech informed you that the time change required changing technicians you were exceedingly rude before hanging up on him. <br>Shortly thereafter, one of our customer service representatives called you to reschedule with the time and tech of your choosing. You then proceeded to yell at her before hanging up on her. <br>We work very hard to make sure our clients are happy with our service and I'm sorry the last minute changes you requested (and we accommodated) were not to your satisfaction. We would like to try and make this right but considering your last two interactions with my coworkers, I really just don't know what to do to make you happy.
I'll be you this company over twenty years its be good
Response from Bayonne Exterminating Company
Thank you for being a long standing client, it means a lot.
Response from Bayonne Exterminating Company
Thanks for the review!
very bad customer service called them twice and they would not even response services are overpriced and a super bad family run operations not recommended at all
Response from Bayonne Exterminating Company
I'm very sorry you had such a terrible experience with my company that you left this review. I'd very much like to resolve our issues so I've done some research.<br>I have no entry in my system for your current business name of "Single Source Transportation" so i do not think we have performed any services or even offered an estimate to your company.<br>I tracked back your business location to 700 1st Street in Harrison. I have a record of having performed one service there in 2009. We have no further record of interaction at that location since that date.<br>I understand that we may have had some missed communication, I would be very disappointed in my office staff that two phone calls from a prospective customer were not returned, but mistakes can be made.<br>Since we "would not even respond" I'm curious as to why you think my services are overpriced? It seems like we were never able to offer you an estimate.<br>I'm also unsure of why you state "a super bad family run operations". My daughter is 3 and my wife stays home. I'm not entirely sure what interaction we may have had to qualify that statement but I'm not sure if such a personal attack is appropriate considering the circumstances i set forth above.<br>All that being said, I would be happy to discuss these matters further. Your experience with my company is so wholly unlike our usual client interactions, I really need to know why. Please email me at ralphjr@bayexco.com or call me at (201) 339-5119 so I can get to the bottom of this and possibly even amend our relationship.
Contact Information
Phone
+1201-339-5119Address
1065 Avenue C, Bayonne, NJ 07002
Website
www.bayexco.comHours
Frequently Mentioned