Provider profile

Keene Pest Control LLC

4.9 stars from 23 customer reviews · 61 Whitcomb Rd, Walpole, NH 03608

  • 4.9 out of 5 stars
  • 23 customer reviews
  • Walpole, New Hampshire
  • Open 5 days/week
4.9
Rating
23
Reviews
Yes
Claimed
Yes
Website

About this provider in Walpole

Keene Pest Control, proudly family-owned since 1981, provides expert pest control solutions to protect your home or business. Serving Walpole, Drewsville, Ashuelot, Alstead, NH, and Vermont, we handle ants, bed bugs, carpenter ants, carpenter bees, cockroaches, fleas, spiders, cluster flies, wasps, hornets, powder…

Pests handledbees

Rating breakdown from customer reviews

4.9

23 reviews

5
22
4
0
3
0
2
1
1
0

Customer reviews for Keene Pest Control LLC

JD

Jeff Dunbar

11mo ago

Extremely professional company! I have utilized Keene Pest Control numerous times, personally and professionally, and have always been pleased. John and his team are knowledgeable, thorough in their assessments, and communicate clearly regarding treatment protocols. They deliver quality service and stand behind their work. I couldn't recommend them more highly.

Provider response

Really appreciate the kind words, Jeff. It’s always a pleasure helping you both personally and professionally.

DM

Dan Mc

11mo ago

Called to get rid of some hornets. He was here early the next morning, and the hornets were gone. Excellent service! And, I was not at risk of getting stung!

Provider response

That’s awesome to hear, Dan. I’m glad we got those hornets taken care of quickly and kept you safe from stings.

EG

Elizabeth Gellner

1y ago

I was home inspected by another company who had confirmed bed bugs before this interaction. In the beginning had very kind and accommodating interactions. After viewing the property regarding bed bugs with my landlord i was told I had not had an issue. That the treatment plan was now in between me and the company. I was called by John who told me he does not do treatment if he personally doesn’t see signs and I need to “catch a bug” or call for a bed bug search dog. After I was still getting allergic reactions to the bed bug bites and was sent to dermatology regarding the rash as they came up after sleeping in lines or small clusters. I called the front desk woman to ask to send pictures of my chair that seemed to may have droppings and she was extremely rude. Example asking me rhetorical questions as I’m just trying to get my concerns addressed. I would just be cautious if you believe your property may have bed bugs to move forward. (Picture to show that the question was innocent and fair to ask if you are using the company)

Provider response

I am sorry to hear that my office staff came off as rude. I usually get raving reviews. I was not there during this conversation, but I am sure she didn't mean to sound rude. I inspected the unit with the landlord, We had the inspection report from the other company. The areas that was listed as having bed bugs stating feces spots and eggs was the first areas we inspected. The area stating feces spots was just pieces of black lent. I could not find the eggs on the couch that was written in the report. We flipped all the furniture over looking for signs of bugs with no visual evidence. The reason we mentioned a bed bug dog is because the canine is more then 90% accurate on finding bed bugs. Humans are half as accurate. I never say there are not bed bugs in a location. I always say I can not find the evidence of bed bugs. Canine inspections or your local health inspector is always an option since 2 pest control companies are disagreeing what evidence is seen. Bed bugs only feed once a week and bite up to 3 times during that feeding. Bed bug bites normally take up to a week to show on your skin after being bitten. Every person reacts different to bites from no marks to large welts. You are stating a large number of rashes and bites. There should a large number of bed bugs in your furniture to cause that amount of bites. We ethically as a company will not treat for bed bugs unless we know for sure they are present. There are other reasons you are getting rashes from allergic reactions to many things or to noseeums and other biting insects getting around screens and a/c units. I have had customers in the past that had us inspect 2 or 3 times and with us finding nothing. Those times it ended up being a medical condition. If I would of just treated, there problem would not of been resolved. Pictures sent to our phones a very difficult to blow up and just gets fuzzy making it difficult to determine if its pieces of dirt or bed bug feces. For ethical and safety reasons we will not treat until we have evidence of bed bugs. I believe the landlord said even though we do all his pest control work on his buildings you could have the other company treat your unit . Please check with your landlord first for permission as he has the authorize any company working on his property.

CP

Christine Parsons

1y ago

Called office Thursday after stepping on a black yellow jacket nest and being stung 15 times. They shuffled their schedule and came out Fri morning. Found and dug the nest. Thank goodness. Was a scary event but everyone was so reassuring and professional. Can't be more appreciative. Priced reasonably and no big sales pitch on a service contract like first place I called. Thank you, thank you!!

Provider response

Christine, that sounded terrifying. We're so relieved we could get there quickly and help take care of it. Thank you for trusting us.

RM

Rebecca MacNeely

1y ago

We have worked with Keene Pest Control 3 times over several years and they are excellent. Ants, powder post beetles, and most recently rats - all were dealt with swiftly, effectively, and at very reasonable cost. They are lifesavers!! :)

Provider response

Rebecca, you've stuck with us through ants, beetles, and rats — true MVP. Thanks for trusting us time and time again.

DA

Derek A Paul

1y ago

Each member of the KPC staff I have interacted with have been incredible. Very polite, accommodating, and helpful. They answer all my questions and it is clear that they are experienced and knowledgeable in their field. You can rely on Keene Pest Control. I highly recommend! Special shout out to Carol, John, and Jerry! You guys are awesome!

Provider response

Derek, that means a lot—thank you. We’re lucky to have customers like you.

DZ

Dandan Zhu

1y ago

Very impressed w the professional attitude and kindness of the man who picked up the phone and returned my call on a weekend. While he couldn’t service our area bc we are too far he took the time to give extremely valuable advice on how to diagnose our issue and some good tips. Really appreciate it! Hard to find such kind and helpful support these days so impressed when met w this level of high professionalism. Thank you!

Provider response

<br>Thank you so much for your kind words! I’m glad I could help, even from a distance. It means a lot to hear that the advice was useful. Wishing you the best with your issue.

AT

april tibbetts

2y ago

I called around 930am on Friday 8/16 (today) and explained I had a wasp nest or some sort of nest. I've seen and known about this problem for 3 weeks. I tried using 2 cans of wasp spray. Over time it was like I had never sprayed them.. Then yesterday I noticed just how big it was and called them this morning. They are able to come out today. I was excited and very happy with their service. The price was better than I thought it would be. Bit nonetheless it had to be taken care of. Thank you Carol for getting John here so quickly. I appreciate you folks for getting the job done fast.

SS

Stacey Sakkinen

2y ago

Very quick to respond to my bee issue, Jerry was extremely nice and did an excellent job. He explained what to do after the bees were removed. And the price was good.

PR

Paul Rodenhauser

3y ago

Great service! I would recommend them to friends and clients for any pest control needs.

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