Identify Pest Control
Verified277 Pleasant St, Epping, NH 03042
Open 6 days/week, Early hours, Evening hours
About Identify Pest Control
Identify Pest Control – One Call Gets Rid of Them All. Serving Southern NH and Northeast MA, including towns like Methuen, Haverhill, Exeter, Kingston, Plaistow, Freemont, Epping, Exeter, and more. With 25+ years of experience, we specialize in eliminating ants, termites, rodents, bed bugs, stinking insects, and cockroaches. We offer eco-friendly solutions, same-day service, and free inspections. Our licensed and insured team delivers affordable, child- and pet-safe treatments for long-term pest prevention. Recognized as Home Advisor Top Rated, NPMA Certified, and Rated #1 on Nextdoor we’re proud of our A+ BBB rating and hundreds of 5-star reviews. Call now for a free inspection: 978-549-6250. Year-round protection plans available!
Rating Breakdown
5
★★★★★268 reviews
Customer Reviews (26)
Scot was super responsive and came out same day! After a thorough walk though we had a good plan with various options and clear pricing outlined that allowed for a well informed treatment decision. I’d highly recommend Identify for your treatment needs!
Response from Identify Pest Control
Your house is amazing and so are you for taking the time to leave a review.
I use identify Pest Control at my work place and at home. Ben always comes on time organized ready to complete the task. it can be spray bait gel or traps he took care of it all! I truly appreciate identify Pest Control for having our properties in stable condition with no more activities.
Response from Identify Pest Control
Luis, thank you so much for taking the time to write a review. This means so much to us. We really appreciate it.
I called Identify Pest Control about a rat problem that a prior company was not able to get rid of. The technician Alex showed up same day, and was able to catch his first rat within a few hours of setting traps. I would recommend Identify Pest Control’s team to any of my family or friends.
Response from Identify Pest Control
Thank you so much for taking the time to write such a great review. We take great pride in serving our customers.
Response from Identify Pest Control
James,<br>Thank you for the stars.<br>
Ben did a great job providing excellent service and taking care of the mice problem.
Response from Identify Pest Control
Thank you for taking the time to say some kinds words for a member of our team. . We are small family run businesses and we take pride in our service it means a lot to us.
I had Craig come over he was very friendly, plugged every entry point were mice could get in . Definitely did everything I wanted done and more
Response from Identify Pest Control
That’s great to hear. I appreciate the fact that you took the time write a review for member of our team. <br><br>
Ethan was excellent. Took time to answer all of my questions and right on time. Excellent service
Response from Identify Pest Control
Thomas,<br>Thank you for taking the time to write a review for one of our team members. We take great pride in this in making our Customers satisfied.<br><br>
Fantastic company! Scott the owner and a trainee came same day at a very affordable price for the year. Scott went above and beyond with actually fixing some of my appliances while simultaneously pin pointing every location where I have been known to see mice. He was very thorough, and was teaching the trainee Jacob all the tricks of the trade. Jacob was eager to learn which I enjoyed seeing. All in all they did a great job and Scott got me to laugh numerous times. I’d hire Scott for all things pest control and probably would be a great dude to go grab a beer with too! Highly recommend
Response from Identify Pest Control
Dylan, Thank you for taking the time to write a review for our family owned and operated pest control company. This has got to be my favorite review ever wrote about our company. Ty
Identify Pest Control was the best! i had a horrible wasp problem and the receptionist was very helpful over the phone and my technician was amazing and was able to get rid of the nest in my yard!!
Response from Identify Pest Control
Thank you for taking the time to give us a five star review. I will definitely let our office Mananger know how highly you spoke of her.
Liam removed a bald face hornets nest. He was pleasant, professional, and timely. He confirmed our appointment, called when he was on the way and explained in detail the procedure and any options for removal that we may have had. He was quick and thorough. Highly recommend!!
Response from Identify Pest Control
Thank you for taking the time to give a member of our team a five stars. We appreciate your business and the review. <br>
Craig (aka Frank) is absolutely amazing! 🙌 He brings such a great energy —friendly, professional, and always gets the job done right. Couldn't ask for better!
Response from Identify Pest Control
Craig is a terrific tech who does amazing work. We appreciate you noticing his hard work and giving him a reveiw.
On a hot 95 degree day last week, your efficient, prompt employee , Craig, came to my aide, donning his protective suit gear, hood, gloves, ladder, spray and tool, after checking the inside and outside of my home. He investigated a nest of hornets that invaded an outside propane, gas, exterior vent. He extracted and sprayed the hornets' nest and another small nest he found near the garage door. I never knew it was there. During his visit, he educated me on the hornets' invasion that might be still inside the screwed panel, but removed anything obvious.. Craig said to keep watch during the week to see if there was any indication of reentry. So far, so go. He brought up the safety issue if the hornets returned, and, especially, if I put on the gas fireplace in the fall. This could result in carbon dioxide poisoning. of a blocked vent. His stated educational plan was, if the nest reemerged, I would coordinate an appointment with Palmer Gas to unscrew the outside vent panel and Identify Pest Control to remove any residual infestations. Craig is an excellent person working for your company. I would give in more stars if allowed. And, again, as I wrote in my email to you Scott Gillis, I am not his mother! Good luck, Craig! And thank you!
Response from Identify Pest Control
Wow Marie! This is so great to hear! So happy Craig went above and beyond to make you feel confident in the plan now and also moving forward! We pride ourselves on providing excellent customer service! Thank you for this wonderful review!
Liam was so helpful with our wasp infestation. He was on time and explained every chemical he was using to get rid of our wasps. I also liked that he used products to not hurt honey bee’s. We are going to hire Liam for any pest problems we have in the future. I highly recommend Identify Pest Control.
Response from Identify Pest Control
Misty, It was great to talk to you over the phone and so glad Liam did a wonderful job. Thank you for taking the time to write this review for Liam and Identify Pest Control. It means a lot to our small business.
We had Liam come here and do a great job. He is professional and courteous. He is thorough and very conscientious. I would highly recommend working with him.
Response from Identify Pest Control
Thanks for your review and for the 5 stars! We appreciate it!
Would definitely recommend! Price was better than other options. Liam was very professional, friendly and knowledgeable. He explained the process thoroughly and made sure the wasp issue was completely taken care of. Thank you!
Response from Identify Pest Control
Kelly, we are so happy that you were pleased with Liam. Thank you for taking the time to write a review and letting us know it was worth 5 stars!
Great communication and next day service. Removed a softball to soccer ball size hornets nest from under sofit in garage in about 30 minutes. Thanks!!
Response from Identify Pest Control
Thanks for taking the time to write us a review Mark. Glad we could help. It has been a busy year with wasps and hornets. Thanks again!
Craig just finished dealing with our wasp issue. He was on time, communicated his ETA in advanced. Was extremely courteous and professional. Great job.
Response from Identify Pest Control
We appreciate your feedback back and the time you have taken to give a member of our team a five stars.
When two other companies could not get rid of my carpenter ants Scot from identify came in and got rid of them in one treatment. Amazing service and price! Highly recommend!
Response from Identify Pest Control
Peter this is great to hear! I am glad your carpenter ant issue has been resolved. Please let us know if you need anything else in the future!
Liam showed up shortly after we called about a yellow jacket issue and was knowledgeable and courteous. He answered all our questions, took measures to eliminate the problem and told us to call him if we needed more help. We were very impressed with his professionalism. Thank you, Ian!
Response from Identify Pest Control
This means so much to our Identify family. Thank you for taking the time to write a review.<br><br>
Excellent service provider. Craig, Scott and his team have never disappointed. I highly recommend the services..
Response from Identify Pest Control
Thank you so much for the review it means so much to our team.
Scot was excellent! We had a bee issue in our outside dryer vent and with one session the issue was resolved immediately. Now we can safely enjoy sitting on our deck. I called him in the morning and he was at our home within 2 hours. Efficient and easy to work with! Highly recommend.
Response from Identify Pest Control
Thank you for taking the to give us a review. We appreciate the feedback back and are happy to help.
The one star is for the owner of this company Scott who was very rude, as a business owner I understand you hate cancelations but things happen and you need to be more understanding I almost canceled my business with them if it was not for his lovely professional employee Greig If you need their services I will highly recommend Greig
Response from Identify Pest Control
Alicia, <br>It’s unfortunate that you feel this way. But rescheduling several times without a lot of notice creates many scheduling issues that are not easy to accommodate. Sorry I couldn’t accommodate the multiple changes like you needed us too. We wish you nothing but the best in the future.
The worker (i forgot his name) was punctual and polite. He explained things in layman's terms and used new products at my house. Would definitely recommend this service!
Response from Identify Pest Control
Identify pest control takes pride on giving our customers the best service possible. This review really does mean a lot to us. Thank you for the review.
I had called Scott a Technician for identify pest control Reaching out to see if they were able to enter my unit and perform services , Scott said he was on a job and couldn’t give me that information which I understand so I said could I call you later or someone could even text me & he said he couldn’t let me know till tomorrow & I obviously had them in my house to begin with for a reason so I wanted to know if the services were complete ! I have a small child and I needed this situation under control & I said I really need this information now or at least by the end of the day ! & he HUNG UP on me ! You can answer the phone but can’t just get me some simple information that was highly needed . 0/10
Response from Identify Pest Control
Sarah, It is disappointing that you posted this review after we spoke again and you apologized for taking your bad day out on me. You stated you couldn’t get in contact with your property management company, so you called us. We were out in the field doing a job and at the time of your call and I was not able to answer your question. When I was done, I called you back and you then apologized for how you acted. But yet you still posted the review….very unfortunate.
We came home late from vacation to find a large nest around our electrical panel in the basement. We quickly googled local exterminators who were actually open and found Indentify Pest Control, read the reviews and called right away. Scott was able to move some things around and got me in next day! John showed up early and took care of businesses! The previous reviews and this one absolutely speaks for themselves!! Highly recommend!
Response from Identify Pest Control
Thank you for taking the time to write a great review. Our family owned and operated businesses loves to help people get their homes pest free.
Response from Identify Pest Control
Hi Brandie, we are so sorry that you weren't absolutely delighted with your service. We don't see you listed here as a recent customer. We would love to make it right with you! Please reach out by calling (978)549-6250 and we will do whatever is needed to make sure you are taken care of!
Contact Information
Phone
+1603-974-3993Address
277 Pleasant St, Epping, NH 03042
Website
identifypestcontrol.comHours
Services
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