About this provider in Bedford
New England's Loyal, Local, Lawn Care Experts! Lawn Care, Tick & Mosquito Abatement, and Vegetation & Bed Weed Control services for your property.
Rating breakdown from customer reviews
4.8
489 reviews
Customer reviews for Mainely Grass
jenna hillard
Mainly Grass is a complete waste of money! We spent upwards of $900 for our lawn to look worse than before they came….when we called to complain about the weeds they sent someone who said “they are dying no need to re-spray” the pictures below are weeks after they said that and as you see they are alive and taking over the lawn! I also spoke to a manager who said after all this they would send someone out for a soil test which NEVER happened! They has a million excuses about why we have the weed
Provider response
We are sorry you are not satisfied with our service, Mrs. Hillard. It is certainly the exception and not the norm. Our service guarantee is simple: we will come out to retreat as needed to ensure our service is up to both our and your standards. We understand you have canceled your service with us a
Bransgirl
Used for 3 years and each year after the first was a let down greater than the one before. We cancelled our service after too many issues last year which included a “wand malfunction “ that burned the grass. Which was not evident to the tech even though there were blobs of chalky white substance on the driveway... but heck.. let’s just use it on the grass. They came out to repair after multiple complaints and photos where they stood by there position that not all the damage was from the malfunct
Provider response
Hi Renee-<br><br>We're sorry you're not satisfied with our services. As part of our Love Your Lawn Guarantee, we're always here to make things right. In this case, we've looked up your account, confirmed your cancellation, and have refunded your service from this season.<br><br>One thing to note, al
Mike Snider
I signed up to use Mainely Grass fertilization program which included grub preventative. We clearly had a grub issue and when signing up I asked if this program would take care of all my fertilization and grub issues. They confirmed, so we signed up. After we signed up and paid almost $1,000, they informed us the grub preventative would not resolve our current grub issue. They insisted that we had to pay additional money to take care of our grub problem. Why would they not tell us that upfront.
Provider response
Hi Michael. As we said in response to your wife's review, we are sorry there was a miscommunication. While our Grub Preventative does come with a guarantee against future grub issues--including curative measures if you get a breakthrough after the application and free seeding to repair any damage do
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