Provider profile

Orkin

4.6 stars from 989 customer reviews · 3055 Cass Rd Ste 105, Traverse City, MI 49684

  • 4.6 out of 5 stars
  • 989 customer reviews
  • Traverse City, Michigan
  • Open 7 days, Early hours, Evening hours
4.6
Rating
989
Reviews
Yes
Claimed
Yes
Website

About this provider in Traverse City

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Methodssprayed

Rating breakdown from customer reviews

4.6

989 reviews

5
827
4
74
3
21
2
14
1
53

Customer reviews for Orkin

TR

Tim Robbins

7mo ago

Completely disappointed with Orkin. Was told they would be out same day then no one showed. Kept getting emails saying they wanted to schedule an appointment when I had already rescheduled. After initial consultation was called the next day and was told they had no record of my previous days service. After more than a week I have yet to get a bill and yet I have gotten multiple request via email to sign a contract and I refuse as they are trying to sell me a package when all I asked for was

Provider response

Hi Tim <br>I am sorry for your latest experience with us. We invite you to contact us at (231) 212-7001, so we may discuss your specific personal experience. Thank you!<br>

JO

Jessica Owens

1y ago

Wouldn't even give 1 star if I didnt have to. First time they showed up guy didnt inspect nothing at all just sprayed and that was it. Then the second appointment that I had 2 months later between 2 and 4 they message at 4:10 said they were on there way then 3 minutes later sent a text saying due to unforseen circumstances they weren't going to make it and I needed to reschedule. I never rescheduled and they showed up on Saturday without me rescheduling and I never even received a message tellin

Provider response

Hi Jessica <br>Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (231) 212-7001 to speak with a customer care representative about your recent experience.<br><br>

ME

Megan Emerick

2y ago

I’m not usually one to leave a bad review but this situation has been frustrating since day 1. They came out within a few days of me calling thankfully but then proceeded to spray the outside of my house in the pouring rain. So I called and they set up an appointment for someone to come back out to spray again for free 2 weeks later. The technician was supposed to come between 2pm-4pm and instead showed up unannounced at 9am when no one was home. I was able to see the guy on my cameras and he di

Provider response

We're disappointed to hear about your experience with our service. Please contact us at (231) 212-7001 to discuss this further. Thank you.

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Treatment and cost guides before you call

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