About this provider in Saginaw
Residential and commercial pest control in Saginaw, Michigan and surrounding areas. We offer integrated pest management for bed bugs, termites, mosquitoes, cockroaches, wildlife removal, stinging insects, rodents, and ants.
Rating breakdown from customer reviews
4.8
651 reviews
Customer reviews for Rose Pest Solutions Saginaw
Jeff Sarrazin
Lexi from Rose Pest was professional and the appointment never felt rushed. She clearly takes pride in her work and it shows. Strongly recommend.
Provider response
Thank you for your kind words, Jeff! It’s wonderful to hear that Lexi provided you with professional service and took the time to ensure everything was done right. We appreciate your recommendation and your feedback!
Mike Finn
Jacob was on time and was helpful in finding our problem.im sure rose will be back so we can stay ahead of our bug problem. See you in may.
Provider response
Thank you for the fantastic review, Mike! It's great to hear that Jacob was punctual and helpful in addressing your concerns. Staying proactive about pest issues is always a smart approach. We appreciate your trust in us and look forward to assisting you again in May!
Fred and Misty Shaver
Jarred always does a great job.
Provider response
Thank you for your positive feedback! It's great to hear that Jarred consistently provides excellent service. Your satisfaction means a lot to us!
Teresa Kohn
Monthly Extermination
Provider response
Thank you for your rating, Teresa! We're glad to hear that our monthly extermination service is meeting your needs.
Charlie Schwedler
Very respectful and detailed
Provider response
Thank you for your kind words, Charlie! We're pleased to hear that you found our team respectful and thorough. Your feedback means a lot to us!
Autumn Reminder
The technicians from Rose pest solutions were fantastic. They were personable, thorough, and very efficient during inspection. They took the time to explain what they were looking for and made sure everything was checked carefully without rushing. The whole experience felt professional and stress-free. I really appreciate their attention to detail and friendly attitude. Highly recommend!
Provider response
Thank you for your wonderful feedback! It’s great to hear that our technicians provided a personable and thorough service during your inspection. We take pride in ensuring our team is efficient while also taking the time to explain the process. Your recommendation means a lot to us!
James Graham
The Rose Solutions Representative, performed excellent service at our location. He is very knowledgeable, and professional. He represents the business and works in a quality manner! Our team is happy having him aboard at location. “Keep up the Great work!” JBG 24/Nov/2025*****
Provider response
Thank you for your fantastic feedback, James! We're delighted to hear that the representative provided excellent service and showcased such professionalism and knowledge. It’s always great to know our team is making a positive impact. Your encouragement is appreciated, and we're here to help whenever you need us!
Shannon Vlassis
Becca is wonderful to work with! Great communication and very thorough. Would highly recommend her!
Provider response
Thank you for your kind words, Shannon! We're delighted to hear that you had a positive experience with Becca. Her commitment to communication and thoroughness is truly appreciated. Your recommendation means a lot to us!
Charlie Case
Rebecca was very professional and informative on my recent need for pest control at one of the properties I manage. Her follow-up report was concise and easy to read.
Provider response
Thank you for your kind words, Charlie. It’s great to hear that Jacob provided you with professional service and clear communication regarding your pest control needs. We appreciate your feedback and are glad he could assist with the follow-up as well. Your satisfaction is important to us!
james licquia
Alexis was out today. Thank you for keeping us bug free.🤣
Provider response
Thank you, James!
Joe Cindi
Alexis from Rose pest control is outstanding. We have had zero issues since she has been on the job. She comes to our apartment complex and does her job quietly, quickly and efficiently. I would strongly recommend her services!!
Provider response
Thank you for your fantastic review! We're so glad to hear that Alexis has made such a positive impact at your apartment complex. Her dedication and efficiency truly stand out, and it's great to know you're experiencing zero issues. Your recommendation means a lot to us!
bdcole4101
Aiden was very professional and thorough.
Provider response
Thank you for the wonderful rating! It's great to hear that our team provided you with such professional service. We appreciate your feedback and support!
MDO
Rebecca is very professional and she did a wonderful job inspecting my house
Provider response
Thank you for your kind words! It's wonderful to hear that Rebecca provided you with such a professional inspection. We appreciate your feedback and are glad you had a positive experience.
Kianna Ruehl
Carson was wonderful! Friendly, informative and helpful. He made it quick and simple and made sure we knew of any issues and future inspections.
Provider response
Thank you for your kind words! We're delighted to hear that Carson provided you with friendly and informative service. Making the process quick and clear for our clients is a priority, and we’re glad he could assist you effectively. Your feedback is greatly appreciated!
McKenzie Family
Professional
Provider response
Thank you for the positive rating! We're glad to hear that you found our service professional. Your feedback is appreciated!
David Conklin
Jarrad always does a great job, he’s friendly, helpful and thorough, taking care of all our needs. I highly recommend Jarrad and Rose Pest Control.
Provider response
Thank you for your fantastic review! We're delighted to hear that Hugh provided you with friendly and thorough service. Your recommendation means a lot to us, and we appreciate your trust.
Chrissy C
Unless you love to gamble, I highly suggest choosing a company that guarantees that they will remove an animal from your home. We just threw $400 down the drain. This company did not catch the raccoon in our attic. They only trap for 3 days and then change an additional $88 per day. This is just not affordable considering it's winter and who knows how long it will take to catch the animal when it is going in and out of torpor. They baited with marshmallows and the raccoon stole them right out of the attic trap on the second day. On the first day, one of the traps was placed in a really high traffic area where a cat hangs out, not a probable spot for the raccoon. Basically, if I could go back in time, I would have found a company that guaranteed removal or bought my own live traps and found someone who would let me release the raccoon on their property. We still have a raccoon to deal with in addition to a bunch of damage to our roof and now we are out $400. It's disappointing. This company might be great for insect pest removal, they have great reviews for that, but wildlife removal in the winter really didn't work out for us. This was a gamble that we really lost.
Provider response
We’re sorry to hear how frustrating this experience was, especially during winter when wildlife behavior can be unpredictable.<br><br>As explained prior to service, live animal trapping cannot be guaranteed. Clients are informed that service begins with a 3-day trapping period, with additional days billed separately if needed. <br><br>We regret that this situation did not result in the outcome you hoped for and appreciate you sharing your feedback.
Kaylee D
Paid them over $200 to attempt to get the bat out of our basement, they charge hourly, the guy did not find the bat. I will credit the tech that he was polite, but he told me there was just 1 because "if there were more I would've seen at least another one or signs" We knew there was at least one because we saw it on our camera at night flying in the basement. I asked him if he thought this was just one that got in somehow and he said there were no signs of more bats. All of that was a lie, there is bat poop in our attic and crawl space, and we have now seen 2 more bats. We had to pay another company to come out, and we have a colony of bats trying to hibernate in our garage wall insulation, and a few have gotten stuck in our basement. Extremely disappointing service, I would not recommend this company.
Provider response
We’re truly sorry for the frustration this caused and understand how upsetting it is to deal with bat activity in your home. Our technician performed a thorough inspection at the time of service, and as discussed prior to dispatch, locating and removing a single bat cannot be guaranteed, as the animal may not be present during the inspection. Exclusion work was also recommended due to openings identified in the home.<br><br>We regret that additional bat activity was discovered afterward and that this was not the outcome you expected. We appreciate you sharing your experience, as feedback like this helps us continue to improve.
Robert Cramer
The inspection left much to be desired. The tech barely got under the deck looking for carpenter ant infestation. She stated she didn't see any ants (there were two mounds of wood debris clearly visible) nor and visible ant holes in the wood. The whole thing lasted about 15 minutes. Certainly NOT worth the $150 inspection charge!
Provider response
Thank you for sharing your feedback. We appreciate the opportunity to review Rebecca’s service and confirm that she performed a thorough inspection based on the concerns you raised. Our review of the service notes shows that she spent 27 minutes onsite, which is a reasonable and expected amount of time for inspecting the area, identifying the issue, and discussing treatment options.<br><br>Rebecca identified signs of carpenter ant activity through the presence of frass (wood shavings), even though no live ants were observed during the visit. She shared this information with you and offered our Home Service Basic Program for ongoing protection, which you opted not to enroll in at this time. We respect your decision and are always here if you choose to move forward in the future.<br><br>We’re committed to providing honest, thorough, and professional service at every visit. If you have any further questions or concerns, please don’t hesitate to reach out to our team—we’re happy to help.
dawn Laymon
Live in a multiple apartment complex add one of these guys come in here and try to tell us that bed bugs are not spread through walking down the hallway never heard such nonsense in my life don't use these people it's a joke
Provider response
Hi Dawn,<br><br>Thank you for sharing your thoughts. While it sounds like you may not be a client of ours directly, we’d still like to provide some helpful context.<br><br>There’s a lot of confusion around how bed bugs spread, and we understand that can be frustrating. Bed Bugs are usually transported via personal belongings, furniture, or clothing. That said, every situation is unique.<br><br>If you have specific concerns or questions, we recommend you communicate with your building management who should have all of the details on our treatment program for your building.<br>Thank you for sharing your thoughts. While it sounds like you may not be a client of ours directly, we’d still like to provide some helpful context.<br><br>There’s a lot of confusion around how bed bugs spread, and we understand that can be frustrating. Based on current scientific research and pest management guidelines, bed bugs do not typically spread by simply walking down a hallway. They are usually transported via personal belongings, furniture, or clothing. That said, every situation is unique, and we take each case seriously.<br><br>If you ever have concerns or questions about our approach, we’d be happy to talk with you directly. Our goal is always to educate and support our community with accurate, honest information.
D Anthony
Called to get a quote about having our property treated. The woman I spoke with “Tammy” proceeded to talk down to me. Laugh at me when I wasn’t ok with her talking down to me and refuse to let me speak to anyone in a position superior to her’s. Called corporate number, got shuffled through 5 people before hearing from a Chase who then proceeded to ignore how the other employee talked to me and then proceeded to talk down to me himself. I will never recommend this company or use them.
Provider response
We’re truly sorry to hear that your experience didn’t meet your expectations. After reviewing your situation, it appears that the service you were looking for isn’t one we currently offer. We understand how frustrating this must be and sincerely apologize for any inconvenience caused. We hope you find a solution that effectively addresses your needs.
Mary Petroff
Gate was left open when leaving and my dog got out later that afternoon. Gave conflicting information while on site. I’m not overly confident with the service provided.would not recommend at this point.
Provider response
Mary, thank you for taking the time to bring this to our attention. Could you please call our office at (989) 754-1489 so we can get more information and look into this further?
Averey Shimmel
Our home was done bc of small ants everywhere possible. They went away for about a couple months, then they came back. While the exterminator was here he was telling me that he had just done a house that had carpenter ants really bad. A week later there’s carpenter ants everywhere in my kitchen and laundry room. Never had them before until the second time they came. The small ants are also still here. we keep a very clean home and I’m constantly cleaning or organizing. We told the pest company that they brought carpenter ants in our home because it only makes sense and they refused to come back out when it was because of them! They were here to fix a problem and it caused a worse problem. Deff don’t recommend they are very rude on the phone to. Since you blocked me from responding my landlord did reach out to you guys and you were very rude about it. We are renting this house so yes we do have access to ANY information as we pay rent for this house, so yeah we do have a right to give you guys a review! Keep making yourself look bad no biggie we have another company that came out and they are a lot better :))))
Provider response
Averey, thank you for contacting us. Unfortunately, you are not listed as the client on this account. Please direct any questions or concerns to your landlord and they can communicate directly with us.
Vix Zekken
Updating: a few years ago I worked at a business that was located in a city that Rose mosquito sprayed. I called them up have them come on property to spray as well. They wanted to meet in person to see what needed to be done. I told them up come out at a certain time so I could speak to them about what we needed done. When the day came I found out that they came early and spoke to a manager in training who was not aware we called them out and gave them the wrong information about what we needed. The tech used that bad information and refused to service our property stating to fix a non issue. I called a few times and they refused to come out and speak with me or the owner. Solution was not getting anything done and finding how much a pain Rose Pest Solutions is to deal with. I don't work at the business anymore, but Rose Pest Solutions was a solid pain with low customer service.
Provider response
Vix, we're sorry to see we did not meet your expectations. Please contact us so we can look into this further.
Nancy Ames
If I could give zero stars I would! Rip off of a lot of money and Kobe never was completed! Called another company out of Detroit to take care of it……. Would not recommend! Manager was terrible to talk to!
Provider response
Nancy, we appreciate your feedback and have reviewed our service notes. If you would like to discuss this further please contact us at (989) 754-1489 and we'd be happy to follow up with you.<br>
Cory Williams
We found a couple bed bugs right after our son was born. We hired these clowns to come in multiple different times, spending thousands of dollars on heat treatments and spray treatments. The guarantee a 3 month policy on retreating but don’t tell you that doesn’t include the heat treatment being redone after they assured us it did include that. Our son is 7 months old and we’re still dealing with it trying to scrap together enough money to try and take care of it. Thank you guys for taking 2,000 dollars from our family and we still are getting bit. Much appreciated
Provider response
Cory, we appreciate your feedback and have reviewed our service notes. If you would like to discuss this further please contact us at (989) 754-1489 and we'd be happy to follow up with you.
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