About this provider in Roseville
Lakeside Pro Services is Metro Detroit’s trusted choice for plumbing and home services, proudly serving Southeastern Michigan homeowners. Our licensed plumbers provide expert solutions including emergency plumbing repairs, drain cleaning, leak detection, water heater service, and complete bathroom and kitchen…
Rating breakdown from customer reviews
4.9
1,131 reviews
Customer reviews for Lakeside Pro Services: Plumbing, Irrigation, Lawn, Construction
Darlene Weir
I like the tech service man name is Tony MC. very excellent job
Provider response
Hello Darlene, thank you for the 5-star review. Lakeside is so happy that Tony Mc. did an excellent job with your system. We look forward to seeing you in the fall for your winterization.
David Maldo
Jon was awesome fixed our problem showed up and kick butt definitely best plumbing company in town will recommend to family and friends 👍
Julie Reilly
Jon O. is a superior professional who deserves 10 stars. 🌟 He has the rare qualities of efficiency combined with meticulous attention to detail. Lakeside, thank you for sending such an expert. Excellent work ethic!
Ram Gainadi
Scott W, Electrician from Lakeside Pro Services did a great job of replacing my existing Halogen Lights with new LED outdoor lights at my home today. I am very happy with the professional light installation.
Tamara Brown
I am appalled at the treatment I’ve received from your company. I have leak in my sprinklers system. My water bill was over $900. You’ve cancelled 2 times and I have yet to speak to a manager/supervisor. I want a resolve and to at least feel respected enough to have someone come out and fix the issue
Jennifer
Great customer service from the time I scheduled the service to the technician arriving at my home. Technician very professional. Will definitely use them again!
Provider response
Hi Jennifer,<br><br>Thank you for the wonderful review! We're so glad to hear you had a great experience from scheduling all the way through the service visit. Providing professional, reliable service is always our goal, and it means a lot to know we delivered that for you.<br><br>We truly appreciate your trust and look forward to helping you again whenever you need us!<br><br>Thanks for choosing Lakeside Pro Services.
Don Ciaravino
Boys did well. Made a repair and winterized. Fast and professional!
Provider response
Hi Don,<br><br>Thank you for the great review! We're glad to hear the team got everything repaired and winterized quickly for you. Fast and professional service is what we aim for, and we appreciate you taking the time to share your feedback.<br><br>Thanks for choosing Lakeside Pro Services—let us know if you ever need anything else!
Krystal Jones
They were amazing gave so much information. Very nice and came out within a day to assess the problem. We used them for plumbing. They will definitely be our go to for any issues that might come up.
Provider response
Hi Krystal,<br><br>Thank you so much for the fantastic review! We're thrilled to hear that our team was able to come out quickly, provide helpful information, and make the experience a positive one. It means a lot to know we’ve earned your trust as your go-to plumbing team.<br><br>We're always here whenever you need us—thank you for choosing Lakeside Pro Services!
Donna Cooney
I would highly recommend Lakeside Pro Services. My water heater went out and I needed to get a new one installed ASAP. They were able to come out the same day and did an amazing job. They were professional and friendly. Thanks so much Jonathan W and Mike K
Provider response
Hi Donna,<br><br>Thank you so much for your wonderful review and recommendation! We’re glad we could help get your water heater replaced quickly—same-day service can make all the difference in situations like that. Jonathan W. and Mike K. will be thrilled to hear your kind words.<br><br>We truly appreciate your trust in Lakeside Pro Services and are always here if you need anything in the future.<br><br>Thank you again!
Regg E
Scott continues to provide the highest level of professionalism and service with our landscape Lighting!!
Provider response
Thank you for your 5 Star Feedback! :)
philip gerlach
Aeration and over seeding of our lawn 5 star service Thank you
Provider response
6/10/2024 Hello Philip, we are so happy to hear the lighting install went great. Thank you for choosing Lakeside Lighting & Irrigation for your home needs. <br>2023 -Thank you for your 5 Star Feedback Philip! We hope you love your new outdoor lighting! 😊
Patrice LeBlanc
Jim found the issue with our sprinkler after much trouble shooting. It took longer than expected but he made sure it was fixed.
Provider response
Hi Patrice,<br><br>Thank you so much for taking the time to share your feedback! We’re glad to hear Jim was able to diagnose the sprinkler issue and make sure everything was fully resolved, even though it required some extra troubleshooting. We truly appreciate your patience throughout the process.<br><br>If you ever need anything in the future, we’re always here to help!<br><br>Thank you for choosing Lakeside Pro Services.
sandie walls
This company is the best from start to almost finish the girls in the front office is so friendly Rob the one who set me up to get the sprinkler system was awesome throughout Jonathon the plumber was awesome got his part done until he had to wait for the city ( that’s not his fault though) Keith and the crew for the sprinkler system worked so hard got the job done and explained everything to me I just can’t say enough about this company If you choose to go somewhere else I feel sorry for you cuz you won’t have the best treatment I did excellent company
Provider response
Wow, Sandie — thank you so much for the amazing review! We’re thrilled to hear that our whole team made such a great impression. Rob, Jonathon, Keith, and our office crew will all be so happy to see your kind words. We truly appreciate you trusting Lakeside Pro Service with your sprinkler system and are glad you had a great experience from start to finish!
Steve LaHaie
Woderful first experience with Company. They were prompt, notified before hand, and went above and beyond to meet my needs. We just purchased a home with an advanced garden and sprinkle system and they were able to address all our needs quickly and efficiently. I will recommend to all. Thank yoj
Provider response
Hi Steve,<br>Thank you so much for the wonderful review! We’re thrilled to hear that your first experience with Lakeside Pro Services was a great one. It was our pleasure helping you get your new home’s garden and sprinkler system running smoothly. We truly appreciate your recommendation and look forward to working with you again in the future!<br>– The Lakeside Pro Services Team
Stacy DeCroix
Constant excuses and incomplete work but I was charged that is for sure. Do not waste your time with this company. Response: I did contact the company and was told they are sending their “best tech out” to resolve the issue. The tech came out dug for a little while and left and then never showed back up again to complete the work. I was told they were going to come back out, but never was even contacted. Several months later, I got an email stating that they charged my credit card. I was on vacation and another country and attempted to follow up, but of course I couldn’t speak to anyone directly and when I received a callback, I wasn’t available. At some point, you just become done with a company after many frustrating encounters. I did call to talk with the owner/manager and he never followed up to check to make sure everything was complete. I wanted to let others know the poor communication and workmanship.
Provider response
Hi Stacy,<br>We’re very sorry to hear that you feel this way about your experience with us. We take all feedback seriously and strive to ensure every client receives the quality service they deserve.<br>That said, we want to be transparent in sharing that our team has made multiple efforts to reach out to you—through calls and emails—with the goal of addressing and correcting any concerns. Unfortunately, we have not received a response or follow-up from you.<br>We remain committed to resolving any outstanding issues and would still welcome the opportunity to speak with you directly. Please don’t hesitate to reach out if you’re willing to continue the conversation—we’re here to help.— The Lakeside Pro Services Team<br>
Joseph Veillon
Truck almost clobbered my car because he's speeding and rapidly changing lanes like he's in a FnF movie. My lawyer would have loved to have seen that dash cam photage!!! Do better
Provider response
Hi Joseph, thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’d love to learn more about what happened and how we can improve. Please feel free to reach out to us directly, and we’ll work to make things right. Please call us at 586-445-2100.
Roxi Trifan
I got a lot of messages from this company! I never schedulled any services. I live in a condo appt and I do not need any services from this comoany. Please take out my number from your list
Provider response
Good Morning Roxi, we are sorry you are getting our marketing material and do not need it. We have removed all your information from our system. Sorry for any issues it has caused.
Chaniece Clora
Horrible customer service. When Lakeside came out to our property to turn off the water valves for the winter season, they failed to turn them off Properly leading to the Valves bursting! Then when it came time to turn the water back on in the following season, they wanted to charge us for a new valve and they were the reason the valve was broken in the first place. The manager was very rude and offered no sort of accountability or accommodation what so ever. We will no longer use this company.
Randy Gilchrist
Our most recent round of service and repairs took four visits and at least three techs to complete. They did not carry the parts needed on their trucks. Beyond the actual work needing completion, the techs were not very professional, making excuses for not having the parts, then leaving our facility with the pass key they needed to get into the building during one visit. I don't recommend Lakeside.
Robert Lied
Had an appointment between 830 and 12 two weeks ago. Stayed home from work because they would need inside my house. Called them at 12 to see what was going on they said that they were running behind and it would be another 2 hours. I had to go to work so I asked to reschedule they said that it would be another two weeks. Called me today and said that they couldn't make the appointment and told me it would be another two weeks. NOT IMPRESSED GOING WITH SOMEONE ELSE
Provider response
Thank you for your feedback, Robert! 😊
Sheana/Anthony Waldburg
I purchased my home about 7 years ago. We used Lakeside several times over the years. They did our outdoor lighting and I had no issues. I spent a few thousand dollars with them. Last February I moved out of the home but still wanted Lakeside to Winterize my sprinkler system. I explained to the lady on the phone that the home was vacant and I needed the service person to contact me prior to arrival so that I had time to get there. No one contacted me, nor did my ring cameras go off. I assumed they didn’t show up. So a few days later I went by the home and turned the main water line off myself. I received a bill for $100.00 for “service provided”. When I contacted Lakeside, the person on the phone told me that the guy came and was able to service “part” of my irrigation system without me being there, therefore, I was required to pay the bill. I tried to explain to her that that wasn’t possible because the water had already been shut off in my system is controlled by an app on my phone. She told me that she would take the issue to her manager and get back with me. That was several months ago and then today I received a bill from a collection agency for the $100. And it’s honestly not about the money it’s the principle!!! They NEVER came, and IF they did by chance bypass three ring cameras, it’s no way that they could service my Ranchio Sprinkler System( the control panel is in the home)! All of this for $100.00. I’m disputing the charge.
Provider response
Hello! We apologize for any confusion that may have occurred with our office staff. Our technician serviced your property to the best of their ability. We provide an arrival window to all clients due to the nature of our work. It is the responsibility of the client to be home at the time of service. Our technicians make their best attempt to properly service your property and for that, we needed to charge you for the work performed. We're sorry that this caused you frustration and angst! We hope that you reconsider using our services in the future!
Ryan McClellan
I called to schedule a quote for a sprinkler line repair (x3) after putting in a backflow preventer. I also hired them to turn the sprinkler system on (working zones). Fred showed up and looked at the repair. He said it would be billed hourly per man along with parts. He said he would wait to turn the system on and send me a quote. I let him know I would like to get started asap, he told me it would be a couple of weeks. After 5 days of not receiving a quote I called the office. Jessica, who was very nice, said she would reach out to Fred and that I should get an email. A week later I reached back out to Jessica and received the same response. A week after that I called again, at this point just curious if this company would ever get their act together, and received the same response. It is now over 3 weeks since their visit and I have not received anything. I was assured yesterday that I would get a quote, nope! To add insult to injury they charged me for turning the system on to which they didn't do. If you have any desire to get anything done in this calendar year, I would go with someone else...
SandraH
They came to open my system for the season. Didn't advise me of all of the costs beforehand. Billed me 2 months later for 8 new heads and 2 heads that were adjusted. I couldn't tell which heads had been replaced. Got stuck with an almost $500 bill. So disappointed. When I asked for them to show me which heads were replaced, the told me I'd have to pay for another service call. Will never do business with them again.
Provider response
Hello Sandra, I apologize for any confusion or inconvenience this has caused. We would be happy to schedule a time for our service manager come and walk the property with you. Please contact our office to schedule this.
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